The China Village Reviews

Name: The China Village
Rating: 4.89

4.9 Rating 3,178 Reviews

98 %

of reviewers recommend The China Village

Company Reviews

Metrics

Info

4.9

Based on 3,178 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About The China Village:

The China Village is a personal china replacement service helping people to complete their treasured discontinued dinner services. We stock Royal Doulton, Wedgwood, Denby, Paragon, Royal Albert and various other popular manufacturers' discontinued china patterns.

Let us help you to complete your set today.

Visit Website

Phone:

01926 930324

Email:

info@thechinavillage.co.uk

Write Your review

Tell us how The China Village made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

The China Village 5 star review on 12th April 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great experience with China Village. Very efficient. Items very well package and delivery very speedy. Shop with confidence. Will be back for more in the future.”

Helpful Report

“excellent - arrived promptly - very well packed in all recyclable materials and exactly what we ordered very pleased”

Helpful Report

“Exactly what I asked for, delivered more quickly than other purchases as this difficult time.”

Helpful Report

“It was brilliant to get the teapot to complete my set thanjs”

Helpful Report

“Excellent service and excellent quality. Extremely pleased and thank you for the care in packaging.”

Helpful Report

“The Midwinter Wild Oats stoneware replacements supplied I purchased matched the condition described on the website. They arrived well packed and within a few days of placing the order. Full marks to The China Village for excellent service. I have commissioned you to find me a sugar bowl lid which I have been wanting for the past two years.”

Helpful Report

“Items arrived in excellent condition, well packed and on time.”

Helpful Report

“China Village came to my rescue as on Christmas Day I accidentally broke a small side plate in front of my daughter who adores this dinner set and wanting to inherit it. Thank you so much for you help.”

Helpful Report

“Spot on with the order”

Helpful Report

“Excellent service. All items in excellent condition as described. Packaging most adequate. Shall certainly use your service again”

Helpful Report

“The Royal Doulton items ordered are first class. Our order was over £60 and therefore avoided a carriage charge. We need more items which are currently out of stock, and will be notified when back in stock. Excellent service.”

Helpful Report

“Wonderful service from this company. Delivery was very quick. All items very well packed and secure. So glad we found them as we were able to replace a cup that had sentimental value. Can't recommend them too highly, so pleased.”

Helpful Report

“Excellent customer services, I made a mistake when choosing the type of cup I needed to replace a broken one and when I called the gentleman was very helpfully and made the change without any fuss or extra cost. To top that, my oder arrived very quick! Overall I am very happy with this company!”

Helpful Report

“I was able to find exactly what I needed on the website and the service and delivery was very good.”

The China Village 5 star review on 11th January 2021

Helpful Report

“Excellent service.”

Helpful Report

“Found what I was looking for and not at a greedy price. Arrived in good time and very well packaged. Will definitely use again if my husband breaks anything else!”

Helpful Report

“Fantastic service. Highly recommend.”

Helpful Report

“Exactly as expected and very good service.”

Helpful Report

“Perfect 👌”

Helpful Report

“My order came at great speed, extremely well packed and I valued the experience, I would always look to them if I needed something again. Thankyou China Village.”

Helpful Report

The China Village is rated 4.9 based on 3,178 reviews