CheerfulSoles Reviews

Name: CheerfulSoles
Rating: 4.89

4.9 Rating 1,269 Reviews

98 %

of reviewers recommend CheerfulSoles

Company Reviews

Metrics

4.9

Based on 1,269 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

CheerfulSoles 5 star review on 24th June 2025

293

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“This footwear is the most comfortable I have ever had. It helps my painful foot condition enormously with the soft padded soles. Also, the lady Joy, at the outlet was very helpful and patient! Very good service all round.”

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Posted 5 years ago

Thank you Mrs Mitchell - it was a pleasure to talk with you about your new Joya Shoes. We're always happy to chat through requirements and foot problems so that you get the best footwear possible. Kind Regards Jo (Joy), Cheerful Soles.

Posted 5 years ago

“Amazing product, arrived very quick and accurate to order. Very pleased.”

CheerfulSoles 5 star review on 13th October 2019

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Posted 5 years ago

“My order was received the next day and was exactly what I expected. Great experience buying from cheerfulsoles!”

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Posted 5 years ago

Thank you! Kind Regards, Jo - Cheerful Soles

Posted 5 years ago

“Very comfortable and like the spring in my step when walking with them. Also like that I can take an insole out to put my podiatry insole is without losing internal space.”

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Posted 5 years ago

Thank you Lesley - it's great to hear that the Joya Paris were suitable for you. Kind Regards, Jo - Cheerful Soles

Posted 5 years ago

“Prompt delivery Beautiful shoes”

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Posted 5 years ago

Thanks for taking the time to complete a review for us - lovely to hear that you are happy with your new shoes. Kind Regards, Jo - Cheerful Soles

Posted 5 years ago

“Clear information on website to enable an accurate choice of size; lots of lovely and unusual shoes available. Easy to order and shoes arrived within 4 days. It would be good to know once the goods had been dispatched and approximate delivery date, but it does give a general time frame for delivery.”

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Posted 5 years ago

Thanks Jackie. You should have received a shipment email from us to notify you once we had shipped your order. From time to time, these can end up in spam / junk folders. Thanks again for taking time to leave a review, it's good to know that you like your new Joya Shoes. Jo, Cheerful Soles

Posted 5 years ago

“Bought two pairs of shoes they are so comfy, quirky amd a real talking point when I wear them. Sizes are accurate.”

CheerfulSoles 5 star review on 10th October 2019

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Posted 5 years ago

Thanks Jenny. I'm pleased you like your new Alegria shoes - yes, they are definitely quirky :-). Kind Regards, Jo - Cheerful Soles

Posted 5 years ago

“friendly helpful, concerned, could not ask for much more!!”

CheerfulSoles 5 star review on 7th October 2019

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Posted 5 years ago

Thanks for taking the time to complete a review for us Alan. Thanks again for helping us out with our grammar discussion on 's over the phone. It was lovely to speak with you and I hope that your new Joya shoes are just as comfortable as you remember. Kind Regards, Jo -Cheerful Soles

Posted 5 years ago

“First of all the shoes were excellent. Would have liked them sooner. I think a price review (even on clearance items) should include a next day delivery all inclusive to compete with bigger sites. It's becoming the expectation nowadays! But nothing to complain about, will use again.”

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Posted 5 years ago

Thanks for taking the time to complete a review Carole. We are a small business and we do constantly review our prices and postage rates so we will take your comments on board . Great to know that you are happy with your new shoes though. Kind Regards, Jo - Cheerful Soles.

Posted 5 years ago

“So comfortable Can’t believe I can now go for walks without a painful back”

CheerfulSoles 5 star review on 5th October 2019

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Posted 5 years ago

That's great news! We get lots of similar feedback from people who have purchased Joya Shoes and worn them for the first time. Kind Regards, Jo - Cheerful Soles

Posted 5 years ago

“These shoes are amazing. So comfortable and I feel safe wearing them after breaking my ankle. Thank you so much.”

CheerfulSoles 5 star review on 4th October 2019

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Posted 5 years ago

Thanks for the review Aline. That's great news about finally finding something that works following your injury. Kind Regards. Jo - Cheerful Soles

Posted 5 years ago

“Nice alternative to MBTs. Still early days but I'm enjoying wearing them.”

CheerfulSoles 5 star review on 30th September 2019

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Posted 5 years ago

Thanks for the review, I hope that you are still enjoying the benefits of your new Joya Shoes. Kind Regards, Jo - Cheerful Soles

Posted 5 years ago

“Really impressed with my shoes, so comfortable and helps with my plantar fasciitis. Would highly recommend.”

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Posted 5 years ago

“Good website; whole order process was smooth,”

CheerfulSoles 5 star review on 27th September 2019

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Posted 5 years ago

Thanks for taking the time to complete a review for us. I hope that you like your new Joya Shoes. Kind Regards, Jo - Cheerful Soles

Posted 5 years ago

“Great value on shoes and excellent service... Quick delivery. Will definitely shop with Cheerful shoes again.”

CheerfulSoles 5 star review on 23rd September 2019

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Posted 5 years ago

Thanks for the review. Great to know that you like the service your received and of course - your new shoes. Kind Regards, Jo - Cheerful Soles

Posted 5 years ago

“Fantastic shop and friendly, helpful staff. The shoes I purchased are absolutely brilliant!”

CheerfulSoles 5 star review on 22nd September 2019

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Posted 5 years ago

Ah thank you. Glad you like your new shoes. Jo - Cheerful Soles

Posted 5 years ago

“Good fit and quality. Prompt delivery. Highly recommend!”

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Posted 5 years ago

Thank Mary - These are one of our best sellers - glad you like them. Kind Regards - Jo, Cheerful Soles

Posted 5 years ago

“Thank you very much all my orders are on time and all are good thank you”

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Posted 5 years ago

Thank you Elizabeth, glad your shoes and sandals arrived on time and that you like them. Kind Regards, Jo - Cheerful Soles

Posted 5 years ago

“I had to return my shoes, as they did not fit, but my return was dealt with speedily, efficiently - and, well, cheerfully!”

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Posted 5 years ago

Thanks Caroline, shame about the return but happy that your customer experience met your expectations. Kind Regards, Jo - Cheerful Soles

Posted 5 years ago

“Customer service was outstanding. I would highly recommend them as efficient, helpful and reliable - comfortable footwear is essential for a happy life! Gold standard five star service.”

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Posted 5 years ago

Thanks for your review and such kind words. Kind Regards, Jo - Cheerful Soles

Posted 5 years ago

CheerfulSoles is rated 4.9 based on 1,269 reviews