CheerfulSoles Reviews

Name: CheerfulSoles
Rating: 4.89

4.9 Rating 1,269 Reviews

98 %

of reviewers recommend CheerfulSoles

Company Reviews

Metrics

4.9

Based on 1,269 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

CheerfulSoles 5 star review on 24th June 2025

293

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very prompt, reliable service. Thank you.”

Helpful Report

Posted 5 years ago

Thank you Nicola. I hope that you like your new Joya Shoes. Kind Regards, Jo - Cheerful Soles

Posted 5 years ago

“Prompt service”

Helpful Report

Posted 5 years ago

Thank you Puline. Kind Regards, Jo - Cheerful Soles

Posted 5 years ago

“Received my first order with no issues, everything as advertised and eagerly awaiting my second order, very happy with my Joya shoes.”

CheerfulSoles 5 star review on 12th September 2019

Helpful Report

Posted 5 years ago

Thanks Billy. Great to know that you liked your first pair so much that you ordered some more! They are in transit on the way to you now. Kind regards, Jo - Cheerful Soles

Posted 5 years ago

“Comfortable, well made”

Helpful Report

Posted 5 years ago

Thank for for taking the time to leave us a review. Kind Regards, Jo - Cheerful Soles

Posted 5 years ago

“My first pair and am delighted. Great fit, smooth uppers and very comfortable straight away. Love the design as well.”

Helpful Report

Posted 5 years ago

That's great to hear! Thank you for taking the time to complete a review for us. Kind Regards, Jo - Cheerful Soles

Posted 5 years ago

“Excellent product and efficient service”

CheerfulSoles 5 star review on 7th September 2019

Helpful Report

Posted 5 years ago

Thanks for the review. Kind Regards, Jo - Cheerful Soles

Posted 5 years ago

“Just took delivery of my new shoes I will be a returning customer just delighted”

Helpful Report

Posted 5 years ago

Thanks for such kind words. I'm pleased to hear that you are happy with your new Joya Shoes. Kind Regards, Jo - Cheerful Soles

Posted 5 years ago

“Since my new artificial ankle I needed to find a shock absorbing shoe. Joya shoes are the perfect answer. I wear black Joya shoes with my suit when in London, I wear brown Joya shoes in the country, suede casual Joya shoes in the summer evenings and Joys walking boots when in the mountains. All I need now is for Joya to produce a golf shoe and my walking problems would be over. Fantastic shoes - well done”

CheerfulSoles 5 star review on 5th September 2019

Helpful Report

Posted 5 years ago

Thank you for the review Ewan, and your glowing report on Joya Shoes. I have forwarded your comments to our Joya Agents in the hope that we can sort your Golf out. Best wishes and thanks again, Jo - Cheerful Soles

Posted 5 years ago

“well made rocker shoes the wife is very happy withese thanks”

Helpful Report

Posted 5 years ago

Thanks for taking the time to complete a review for us. I am pleased that your wife likes her new Joya Shoes. Kind Regards, Jo - Cheerful Soles

Posted 5 years ago

“Was pleasantly suprised that you are based in Grassington, a place I hold dear...”

CheerfulSoles 5 star review on 1st September 2019

Helpful Report

Posted 5 years ago

Thank you Nigel. We are really lucky to be based in such a beautiful village and it's nice to hear that you have fond memories. I hope that you like your new boots. Thanks for shopping with us and for taking the time to complete a review. Kind Regards, Jo - Cheerful Soles

Posted 5 years ago

“Excellent Customer service. prompt delivery, superb shoes!”

CheerfulSoles 5 star review on 30th August 2019

Helpful Report

Posted 5 years ago

Thanks Belinda, it's great to hear that you are happy with the Alegria Shoes you ordered. One of our best selling styles :-). Thanks for taking the time to complete a review for us. Kind Regards, Jo - Cheerful Soles

Posted 5 years ago

“Happy with the Joya trainers, the smart delivery - just an all-round good, online experience. Brilliant name for a company! ps. can't remember which delivery service but you fulfilled the order within 5 days!”

Helpful Report

Posted 5 years ago

Ah, thank you for such a lovely review Brian and for the compliment re our name (which we try to live up to)! Most importantly, it's great to hear that you are happy with your new shoes. It was Royal Mail for the delivery. Kind Regards, Jo - Cheerful Soles

Posted 5 years ago

“Very helpful staff. Good stock for those with problem feet.”

Helpful Report

Posted 5 years ago

Thank you Dinah. Kind Regards, Jo - Cheerful Soles

Posted 5 years ago

“Good selection and speedy delivery. Thank you.”

Helpful Report

Posted 5 years ago

Thank you. Kind Regards, Jo - Cheerful Soles

Posted 5 years ago

“I wanted a pair of waterproof, trainer x walking shoes and was struggling to find something I liked of good quality until I found these. I am really happy with the Waldlaufer Shoes, they are well made, lightweight, comfortable and good value. Excellent advice from CheerfulSoles. I would highly recommend both the shoes and the company that sold them to me.”

Helpful Report

Posted 5 years ago

Thanks Eleanor. The Waldlaufer Holly Tex is a great all round walking trainer and we think, really good value for money. It's one of Waldlaufers best sellers and one of ours too. I'm pleased you like them. Kind Regards, Jo - Cheerful Soles

Posted 5 years ago

“Good shoes, great price, fast delivery .”

Helpful Report

Posted 5 years ago

Thanks Helen! Kind Regards, Jo - Cheerful Soles

Posted 5 years ago

“This company must be one of the best when it comes to customer service. More than helpful, very knowledgeable and nothing was too much trouble.”

CheerfulSoles 5 star review on 20th August 2019

Helpful Report

Posted 5 years ago

Thanks Alison - Thanks for the review. Glad you are happy. Kind Regards, Jo - Cheerful Soles

Posted 5 years ago

“Satisfied. Quick delivery.”

Helpful Report

Posted 5 years ago

Thanks for taking the time to complete a review for us. Kind Regards, Jo - Cheerful Soles.

Posted 5 years ago

“Even in France it arrived very fastly. The only bad point is that it arrived by plane. I bought shoes made in spain to avoid the huge carbon footprint due to global trade usualy in place in shoes production. There's a lot of different ways to cross the channel... I guess maybe there's a problem because of the Brexit.”

Helpful Report

Posted 5 years ago

Thanks for the review. Jo, Cheerful Soles

Posted 5 years ago

“These are excellent footwear! I have been wearing Joya for 4 years now and they significnatly helped with my achilles heel pain. When I wear 'normal' shoes within a few days my tendons become painful again. Would highly recomment Joya shoes for comfort and foot/back pain relief”

CheerfulSoles 5 star review on 17th August 2019

Helpful Report

Posted 5 years ago

Thank you. It's good to hear that you've found a brand that work for you. i will share your comments on the product page for the Mens Paso Fino ll. Many Thanks - Jo, Cheerful Soles

Posted 5 years ago

CheerfulSoles is rated 4.9 based on 1,269 reviews