CheerfulSoles Reviews

Name: CheerfulSoles
Rating: 4.89

4.9 Rating 1,245 Reviews

98 %

of reviewers recommend CheerfulSoles

Company Reviews

Metrics

4.9

Based on 1,245 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

CheerfulSoles 5 star review on 7th May 2025

292

Anonymous

Anonymous // 01/01/2019

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“The product was clearly described on the website and the ordering process was straightforward. The shoes arrived promptly and they fitted perfectly. I have only worn them a few times so far but they felt very comfortable on each occasion.”

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Posted 3 years ago

Thanks for taking the time to complete a review for us, the Mens Waldlaufer have been a new addition for us this Autumn and like you, lots of people have found them really comfortable. Kind Regards, Jo - Cheerful Soles

Posted 3 years ago

“Your shoes are the most comfortable I have found and your service is excellent. Thanks. Ewen Cameron”

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Posted 3 years ago

Thank you Ewen, it's good to hear that you have found shoes that are comfortable and work for you. Kind Regards, Jo - Cheerful Soles

Posted 3 years ago

“Good service, prompt and a fair price”

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Posted 3 years ago

Great. Thanks for taking the time to leave a review for us. Kind Regards. Jo

Posted 3 years ago

“Very happy with the service received by Cheerful Soles. My Joya purchase makes me feel like I'm walking on air.”

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Posted 3 years ago

Thank you Susan. Great to hear that you like your new Joya Shoes. Kind Regards Jo.

Posted 3 years ago

“Still getting use to it. Not as wide as I expected but hopefully it will stretch with time.”

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Posted 3 years ago

Thanks Sudha, Most leather shoes will give over time. Hopefully these will get more comfortable for you. We do offer a free UK exchange service where full price items can be exchanged for a size up or down if needed. Kind Regards, Jo - Cheerful Soles

Posted 3 years ago

“This is the third pair of shoes from Cheerful Soles.All have been a great fit and a quick delivery.”

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Posted 3 years ago

Thanks William. Kind Regards, Jo - Cheerful Soles

Posted 3 years ago

“A very friendly and helpful service. Was emailed when the shoes had been collect from the courier I bought a pair of womens Joya Montana shoes, I exchanged them for a smaler size, with no probem. Would recommend Cheerful soles.”

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Posted 3 years ago

Thanks Bridget. Great to hear that the smaller size worked for you. Kind Regards, Jo - Cheerful Soles

Posted 3 years ago

“Very helpful on the phone. Good advice to try the wide fitting insoles, thank you.”

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Posted 3 years ago

Thanks Rebecca. Good to hear that the advice worked for you. Kind Regards, Jo - Cheerful Soles

Posted 3 years ago

“Excellent, friendly service and lovely shoes.”

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Posted 3 years ago

Thanks for the review. It's good to hear that you are happy with your new shoes. Kind Regards, Jo - Cheerful Soles

Posted 3 years ago

“Quick delivery. I love my new shoes!”

CheerfulSoles 5 star review on 19th August 2021

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Posted 3 years ago

Thanks Bethany, Love the photo! The Mantle has been a favourite colour in the Alegria Paloma. It's good to hear you like yours. Kind Regards, Jo

Posted 3 years ago

“My good quality shoes arrived quickly. The staff were very helpful when I had a query. Excellent staff.”

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Posted 3 years ago

Thanks Katherine, I hope that the exchange worked out well for you. Kind Regards, Jo - Cheerful Soles

Posted 3 years ago

“Efficient service fro this company”

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Posted 3 years ago

Thank you that's nice to hear. I hope that you like your new shoes. Kind Regards, Jo - Cheerful Soles

Posted 3 years ago

“Service from CheerfulSoles was great. Shoes I got, arrived packed well and in fast time. The shoes are expensive, but they are super comfy. They take comfort to a new level. Love the shoes.”

CheerfulSoles 5 star review on 9th August 2021

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Posted 3 years ago

Thank you. These are our best selling Mary Jane style shoes ever. The Alegria Paloma is super comfortable and you really feel the arch support in the cushioned anatomic foot bed. The front rocker sole also helps to propel your feet forward and this is particular helpful for ladies with limited mobility in their toes. Kind Regards, Jo - Cheerful Soles

Posted 3 years ago

“Fast efficient service 👍😊”

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Posted 3 years ago

Thank you! Kind Regards, Jo -Cheerful Soles

Posted 3 years ago

“Delighted with my new sandals. Perfect fit true to size. Very comfortable. Gorgeous colour, had compliments from my friends. Will certainly be purchasing winter shoes from you”

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Posted 3 years ago

Thank you Janice, the pale pink of these ID Jewel Joya Rocker Sole sandals is lovely. Many thanks for taking the time to leave a review. Kind Regards, Jo - Cheerful Soles

Posted 3 years ago

“I am absolutely delighted with my Alegria clogs. They arrived so quickly. I already knew that they would be very comfortable to wear because I'd bought five pairs well over 12 years ago and was still able to wear one pair until two weeks ago! I think they are excellent value for money. They are very well constructed and certainly last much longer than any other footwear I have ever worn before. I will certainly be buying them again.”

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Posted 3 years ago

Ah, thank you that's great to hear that you got so much wear out of your other pairs. We also sell replacement insoles which can extend the life of your favourite Alegrias. I love the clogs and wear mine as slippers inside as well as out. Kind Regards, Jo - Cheerful Soles

Posted 3 years ago

“very efficient service as usual and speedy delivery.”

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Posted 3 years ago

Thank you for taking the time to leave a review for us. Kind Regards, Jo - Cheerful Soles

Posted 3 years ago

“Very happy with these sandals and the efficiency of service.”

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Posted 3 years ago

Thank you! Kind Regards, Jo -Cheerful Soles

Posted 3 years ago

“Third experience ordering from this friendly company and all was straightforward, easy, and very satisfying.”

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Posted 3 years ago

Thank you Vicky. Just as new shoes should be! Kind Regards, Jo - Cheerful Soles

Posted 3 years ago

“Excellent service and fast delivery.”

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Posted 3 years ago

Thank you Elizabeth. Best Wishes, Jo - Cheerful Soles

Posted 3 years ago

CheerfulSoles is rated 4.9 based on 1,245 reviews