CheerfulSoles Reviews

Name: CheerfulSoles
Rating: 4.89

4.9 Rating 1,267 Reviews

98 %

of reviewers recommend CheerfulSoles

Company Reviews

Metrics

4.9

Based on 1,267 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

CheerfulSoles 5 star review on 24th June 2025

293

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Third experience ordering from this friendly company and all was straightforward, easy, and very satisfying.”

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Posted 4 years ago

Thank you Vicky. Just as new shoes should be! Kind Regards, Jo - Cheerful Soles

Posted 3 years ago

“Excellent service and fast delivery.”

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Posted 4 years ago

Thank you Elizabeth. Best Wishes, Jo - Cheerful Soles

Posted 3 years ago

“Extremely helpful when I needed to exchange for the next size up .”

CheerfulSoles 5 star review on 24th July 2021

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Posted 4 years ago

Thanks for the review. We offer a free UK exchange service for full price items and I'm pleased that the half size up worked for you in the Joya Trainers. Kind Regards, Jo - Cheerful Soles

Posted 3 years ago

“Excellent service, prompt delivery and good quality shoes- I bought Waldlaufer mid-sole rocker trainers for their function in helping my foot mobility after a fracture, and was pleasantly surprised to find they are really stylish as well as being helpful.”

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Posted 4 years ago

Thanks for the review Alice. The mild rocker sole from Waldlaufer is becoming a firm favourite with customers as it's not as pronounce as other main stream rocker soles but is just as comfortable. Kind Regards, Jo - Cheerful Soles

Posted 3 years ago

“Written by the end user, my wife>> I'm a wheelchair user, with severe spinal cord injury and severe spinal injuries. I like to wear pretty shoes on my feet even though I can't walk. I also have to have shoes on my feet when transferring, so when I transfer, I need something that allows my feet to move and spread while protecting them and keeping a good grip for stability. So Allegria shoes are perfect for this. Cheerful soles are always so very helpful and the shoes arrive exactly as described. Perfect, and highly recommended.”

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Posted 4 years ago

Ah, that's great to hear. The Alegria Strap Line is "This is What Happy Looks Like". They are a small company and I know that this review will make them smile too. Kind Regards, Jo -Cheerful Soles.

Posted 3 years ago

“Excellent service and delivery. Shoes very comfortable. A very pleased customer. 🙂🙂🙂”

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Posted 4 years ago

Thank you! That's just what we like to hear. Kind Regards, Jo - Cheerful Soles

Posted 4 years ago

“Very efficient service. Delighted with my shoes, thank you.”

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Posted 4 years ago

Thank you! I'm pleased to hear that you like your new shoes. Kind Regards, Jo - Cheerful Soles

Posted 4 years ago

“The shoes were in perfect condition, well packaged and just as described. Arrived early too. Thank you”

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Posted 4 years ago

That's great! Always nice when things turn up sooner than expected. Best wishes, Jo - Cheerful Soles

Posted 4 years ago

“Very prompt refund.”

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Posted 4 years ago

Thanks Geraldine. Kind Regards, Jo -Cheeful Soles

Posted 4 years ago

“Spoke to a lady who was extremely helpful in advising me on my choice.”

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Posted 4 years ago

Thanks Tony, that's lovely to hear. We always like to help people find suitable shoes and I'm pleased to hear that you like your new Joya Shoes. Kind Regards, Jo - Cheerful Soles

Posted 4 years ago

“Excellent shoes & very comfortable.”

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Posted 4 years ago

Thank you Bruce. I'm pleased to hear that you like your new Joya Tony shoes. Kind Regards, Jo - Cheerful Soles

Posted 4 years ago

“The website is easy to use, delivery prompt and returns easy. Refunds, so far, have come through quickly.”

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Posted 4 years ago

Thanks Pam, we always process our refunds as soon as we received returned goods. Kind Regards, Jo -Cheerful Soles

Posted 4 years ago

“Finally got the shoes I needed! Fast delivery, no problems.”

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Posted 4 years ago

Thanks for taking the time to leave a review for us. Glad to hear that you like your new shoes. Kind Regards, Jo - Cheerful Soles

Posted 4 years ago

“Excellent quality, gorgeous looking and soooo comfortable!”

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Posted 4 years ago

Thanks for taking the time to leave a review. Great to hear that you like your new Alegria Sandals. Kind Regards, Jo -Cheerful Soles

Posted 4 years ago

“I am very pleased to have discovered Cheerful Soles. When I returned shoes they were refunded immediately on receipt. The Joya shoes I bought are so comfortable and after just two days of wearing them at work my feet are already feeling the benefit.”

CheerfulSoles 5 star review on 3rd July 2021

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Posted 4 years ago

Thank you! It's good to hear that you are happy with your new Joya Shoes and that we got there in the end with the right size. We always process refunds as soon as we receive returned shoes back at Cheerful Soles. Thanks for taking the time to complete a review for us. Kind Regards, jo - Cheerful Soles

Posted 4 years ago

“The most comfortable shoes I have ever worn. Lovely design and very practical”

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Posted 4 years ago

Ah, thanks Hazel. Lots of people feel the same way when they purchase their first pair of Joya Shoes. Thank you for taking the time to complete a review for us. Kind Regards, Jo - Cheerful Soles

Posted 4 years ago

“5 stars staff very helpful and polite.shoes that I ordered ařrived promptly.”

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Posted 4 years ago

Thank you Jean. I hope you like your new Joya Emma Shoes. Kind Regards, Jo - Cheerful Soles

Posted 4 years ago

“Great service. Boots arrived very promptly. As a bonus they were NOT overpackaged.”

CheerfulSoles 5 star review on 2nd July 2021

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Posted 4 years ago

Thanks Helen! Glad to hear that you like your new Waldlaufer Walking Boots. As they already come in a box, there really only is the need to protect the outer layer. We don't like it either when parcels come with unnecessary bubble wrap etc. Kind Regards, Jo - Cheerful Soles

Posted 4 years ago

“Lovely sandals. I have arthritis and need rocker bottom shoes. These are very comfortable and adjustable. They were well packaged and arrived quickly. A quality sandal.”

CheerfulSoles 5 star review on 30th June 2021

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Posted 4 years ago

Thanks for the review Gillian. I'm pleased to hear that you like your new Waldlaufer H Yvonne Sandals. We've had great feedback like yours from ladies who have arthritic feet and who find the mild rocker on these sandals works well for them. Kind Regards, Jo - Cheerful Soles

Posted 4 years ago

“I’ve shopped several times from Cheerful Soles and can highly recommend them. It’s easy to order online or if you’re unsure of anything give them a ring. The ladies are always very helpful and willing to give advice.”

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Posted 4 years ago

Ah, thank you. That's lovely to hear. We always love to speak with our customers and help them to find the right size and style. Kind Regards, Jo -Cheerful Soles

Posted 4 years ago

CheerfulSoles is rated 4.9 based on 1,267 reviews