CheerfulSoles Reviews

Name: CheerfulSoles
Rating: 4.89

4.9 Rating 1,245 Reviews

98 %

of reviewers recommend CheerfulSoles

Company Reviews

Metrics

4.9

Based on 1,245 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

CheerfulSoles 5 star review on 7th May 2025

292

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Although I was ultimately unable to keep the sandals I had ordered, because of the nature of my feet, the help and advice I received were second to non. The refund to my account was made on the day that my returned parcel was received, and I would not hesitate to use CheerfulSoles again.”

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Posted 3 years ago

Thank you for taking the time to leave a review. We always process refunds as soon as we received returned items and I am pleased that you got your refund so quickly. Kind Regards, Jo - Cheerful Soles

Posted 3 years ago

“I purchased the rocker shoes as I usually buy mbts and have been finding it difficult to get them. I am really pleased with these shoes, they fit perfectly have an excellent stable sole and I am finding they are helping my plantar fasciitis I will be purchasing more in the future for sure.”

CheerfulSoles 5 star review on 25th June 2021

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Posted 3 years ago

Thanks Julie. This is great to hear! The Alegria Paloma is one of our best selling styles and the soft foot bed together with the front rocker and flat stable sole is a winner with lots of ladies who want something a bit different to the usual rocker sole suspects. Thank you for taking the time to leave a review for us. Kind Regards, Jo - Cheerful Soles

Posted 3 years ago

“Good service”

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Posted 3 years ago

Thank you Alison and thanks for taking the time to complete an online review. Best Wishes, Jo -Cheerful Soles

Posted 3 years ago

“I’ve got planter fasciitis and these shoes are incredibly comfortable. I work in a primary school, have 2 children of my own and I’m also a dog walker so I’m on my feet all day. My shoes look fantastic to and fit my wide feet just right. Very happy and planning to buy more pairs in different colours”

CheerfulSoles 5 star review on 24th June 2021

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Posted 3 years ago

Ah, Thats lovely to hear and thank you for the great picture! It's good to know that you have found some comfortable footwear that look great and fit you and your busy life! Kind Regards, Jo - Cheerful Soles

Posted 3 years ago

“Very good site. Good prices. Polite and affectionate service. We had to return a pair-no problem. Thank you Adam Ratner”

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Posted 3 years ago

Thank you Adam. That's no problem re the return, we will process your refund as soon as we receive them. Kind Regards, Jo - Cheerful Soles

Posted 3 years ago

“Excellent service and communication!”

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Posted 3 years ago

Thank you for taking the time to complete a review for us Jørn, and thank you for your patience and acceptance of an alternative colour in the Joya Boots you ordered. Best Wishes, Jo - Cheerful Soles

Posted 3 years ago

“Very nice sandals but (there's always a 'but') the colour is very sparkly and shiny; I may have ordered a size that's too big. I'm very sorry that I'll have to return them.”

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Posted 3 years ago

Hello Diane. I am sorry to hear that the sandals you ordered are a too big. Alegria are known fot their metallic leathers and added sparkle. Once we receive the sandals back at Cheerful Soles we will immediately process your refund. Kind Regards, Jo - Cheerful Soles

Posted 3 years ago

“Great Service.”

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Posted 3 years ago

Thank you Lucas. Kind Regards, Jo - Cheerful Soles

Posted 3 years ago

“Purchased men’s Joya trainers for my husband with confidence that I could return them without a hassle. He likes them!”

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Posted 3 years ago

Thank you for taking the time to complete a review Shelley. I'm pleased to hear that your husband likes his new Joya Tony Trainers. Kind Regards, Jo - Cheerful Soles

Posted 3 years ago

“Excellent service, couldn't have asked for more.”

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Posted 3 years ago

Ah, thank you for taking the time to leave a review for us. I hope that you like your new shoes. Kind Regards, Jo - Cheerful Soles

Posted 3 years ago

“Very comfy, look good.”

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Posted 3 years ago

Thank you for taking the time to leave a review for us. Kind Regards, Jo - Cheerful Soles

Posted 3 years ago

“Cheerful shoes indeed. They sure made me happy. The most comfortable footwear I've had for a long time. I have sore big toes and someone told me rocker soles may help. These are my first but they won't be the last.”

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Posted 3 years ago

That's great to hear Elizabeth! I'm pleased to hear that the Waldlaufer H Yvonne Sandals have worked for you. Kind Regards, jo - Cheerful Soles

Posted 3 years ago

“Shoes are fantastic quality & perfect for 12 hour shifts in the operating theatre. Love them so much that I have ordered second pair for casual wear”

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Posted 3 years ago

Thanks for the review Rosemary. Alegria footwear started out as nursing shoes in the United States and are a firm favourite with our customers. It's great to hear that you are happy with them and more importantly that you are comfortable at work. Kind Regards, Jo - Cheerful Soles

Posted 3 years ago

“Easy to deal with. Shoes came earlier than promised. A cheerful experience altogether.”

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Posted 3 years ago

Ah, thank you for taking the time to complete a review for us. I'm pleased to hear you were happy with our service. Kind Regards, Jo - Cheerful Soles

Posted 3 years ago

“Good price and an efficient service”

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Posted 3 years ago

Thank you Jonathan. Glad to hear you're happy with your new shoes. Kind Regards, Jo - Cheerful Soles

Posted 3 years ago

“Great service”

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Posted 3 years ago

Thank you! Kind Regards, Jo - Cheerful Soles

Posted 3 years ago

“arrived quickly very pleased with shoes, but wish they would do smaller ones as I am a 21/2 so they are a little large”

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Posted 3 years ago

Ah, thanks Jean, it must be so frustrating that lots of shoe manufacturers start at UK 3 for ladies. Thanks for taking the time to leave a review for us. Kind Regards, Jo - Cheerful Soles

Posted 3 years ago

“I have been buying from this company for some years now. Helpful and friendly staff. Quick delivery, excellent service always.”

CheerfulSoles 5 star review on 29th May 2021

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Posted 3 years ago

Thanks Jan. I hope that you like your new Waldlaufer H Sonja shoes. Kind Regards, Jo - Cheerful Soles

Posted 3 years ago

“Thank you for a speedy delivery and great item”

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Posted 3 years ago

Ni problem. Thank you for taking the time to leave a review for us. Kind Regards, Jo - Cheerful Soles

Posted 3 years ago

“Quick delivery and very comfortable trainers.”

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Posted 3 years ago

Thanks Jill, It's good to hear that you like your new Joya Trainers. Kind Regards< Jo - Cheerful Soles

Posted 3 years ago

CheerfulSoles is rated 4.9 based on 1,245 reviews