CheerfulSoles Reviews

Name: CheerfulSoles
Rating: 4.89

4.9 Rating 1,245 Reviews

98 %

of reviewers recommend CheerfulSoles

Company Reviews

Metrics

4.9

Based on 1,245 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

CheerfulSoles 5 star review on 7th May 2025

292

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent product and excellent service. Web site straightforward to use. I have had 2 pairs of footwear from here and very happy.”

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Posted 4 years ago

Thanks for taking the time to leave a review for us Susan. It's good to hear that you like your new Joya Shoes. Kind Regards, Jo - Cheerful Soles

Posted 4 years ago

“The shoes are wonderful - an absolute game changer for my back. The parcel arrived very quickly and exactly when predicted. Excellent service!”

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Posted 4 years ago

That's great to hear Deborah, we get lots of positive feedback like yours for Joya Shoes. Thanks for taking the time to leave a review, Kind Regards, Jo - Cheerful Soles

Posted 4 years ago

“As an overseas buyer, I am unable to have a face to face interaction with the Sales staff. Hence, I am appreciative of the quick response from your team, as we are on different time zones. A lady named Kate addressed my questions very quickly. It helped and give me confidence in pursue my buy. Hope your company continues to post the sale items as the lower price helps to compensate the shipping cost that I have to pay.”

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Posted 4 years ago

Thanks Bee, we always get back to customers as soon as possible and we will continue to post sales items at the same price as our full price shoes. Kind Regards, Jo - Cheerful Soles

Posted 4 years ago

“excellent service would highly reccommend”

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Posted 4 years ago

Thank you Jennifer, kind regards, Jo - Cheerful Soles

Posted 4 years ago

“Absolutely fabulous customer service support. Amazing shoes ♡”

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Posted 4 years ago

Thanks Jane, It's great to hear that you like your new shoes. Kind Regards, Jo - Cheerful Soles

Posted 4 years ago

“Thank you for the quick refund when the shoes didn’t fit well”

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Posted 4 years ago

Thanks Susan. No problem at all, we always process our refunds on the same day that we receive your returned shoes. Kind Regards, Jo - Cheerful Soles

Posted 4 years ago

“Delivery arrived on time, very happy with my sandals, wouldn't hesitate to order from you again”

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Posted 4 years ago

Thanks for the review Josephine. The Joya Flores sandal is a great choice and I am sure that you will be happy with them. Kind Regards, Jo - Cheerful Soles

Posted 4 years ago

“Arrived quickly and website is user friendly”

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Posted 4 years ago

Thank you! Kind Regards, Jo - Cheerful Soles

Posted 4 years ago

“The shoes are comfortable”

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Posted 4 years ago

Thank you for leaving a review. Kind Regards, Jo - Cheerful Soles

Posted 4 years ago

“I have only worn them once last week and they were very comfortable so hopefully I will be really pleased with them! They are more likely to be worn in the autumn and winter due to the colour and weight so I might have to look at some lighter ones for the summer.”

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Posted 4 years ago

Thanks for the review Stephanie, I hope that you like your new Joya Shoes. Kind Regards, Jo - Cheerful Soles

Posted 4 years ago

“Very quick service. Products at reduced prices”

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Posted 4 years ago

Thanks for taking the time to complete a review for us. I hope that you like your new shoes. Kind Regards, Jo - Cheerful Soles

Posted 4 years ago

“Excellent people’s skill. Thanks a lot.”

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Posted 4 years ago

Ah, that's really nice to hear Kofo. We are determined at Cheerful Soles to remember that shopping online also comes with a personal service. We love speaking with our customers so your comments are really welcomed. Kind Regards, Jo - Cheerful Soles

Posted 4 years ago

“Cheerful shoes are very helpful. I always use them.”

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Posted 4 years ago

Thank you Gywneth. I hope that you like your new shoes. Kind Regards, Jo - Cheerful Soles

Posted 4 years ago

“Spoke to a very pleasant lady who understood exactly which shoes were required. They arrived within days, and the price was good too. Very pleased and I wouldn't hesitate to use this company again.. many thanks 👍”

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Posted 4 years ago

Thank you Michael. We're always happy to talk with our customers to help them make the best choice. Thanks for taking the time to leave a review for us. Kind Regards, Jo - Cheerful Soles

Posted 4 years ago

“Have arthritis in toes and heel spur, so need for taking pressure off foot and heel. At moment they are working good.”

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Posted 4 years ago

That's great to hear, thank you for taking the time to leave a review. Best Wishes, Jo - Cheerful Soles

Posted 4 years ago

“Excellent service. Good choice of shoes and great sale.”

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Posted 4 years ago

Thanks Karon. I hope that you managed to get yourself a bargain. Kind Regards, Jo - Cheerful Soles

Posted 4 years ago

“Excellent service, always pleasant and prompt.”

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Posted 4 years ago

Thanks Pat. Kind Regards, Jo - Cheerful Soles

Posted 4 years ago

“Well made and very comfy.”

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Posted 4 years ago

Thanks for the review Susan. Kind Regardes, Jo - Cheerful Soles

Posted 4 years ago

“Excellent customer service. Very nice shoes with no inside seams to rub feet. Unfortunately shoes the wrong shape for my difficult feet.”

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Posted 4 years ago

Thanks for taking the time to leave a review. Sorry to hear that the shoes weren't quite right for you this time. Kind Regards, Jo - Cheerful Soles

Posted 4 years ago

“Great quality and very comfortable.”

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Posted 4 years ago

Thanks Charles, it's good to hear that your new shoes are comfortable. Best Wishes, Jo- Cheerful Soles

Posted 4 years ago

CheerfulSoles is rated 4.9 based on 1,245 reviews