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Charles Clinkard Reviews

4.8 Rating 53,708 Reviews
96 %
of reviewers recommend Charles Clinkard
Company Reviews Product Reviews
50,604
 Metrics Info
4.8
Based on 53,708 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Next Day
On-time Delivery
98%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Under An Hour
Customer Service
5 out of 5
Returns & Refunds
Returns Process
Easy
Read Charles Clinkard Reviews
Visit Website

Phone:

0345 241 7742

Email:

help@clinkard.co.uk

Location:

Eveline House, Cannon Park Way, Middlesbrough,
Eveline House, Cannon Park Way, Middlesbrough
North Yorkshire
TS1 5JU

Write Your review

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful
P
Verified Buyer
“Excellent service from very pleasant members of staff.”
Helpful Report
Posted 10 months ago
J
Verified Buyer
“Knowledgeable staff, great options available”
Helpful Report
Posted 10 months ago
C
Verified Buyer
“I'm new to Charles Clinkard and am delighted with my new shoes. I have wide feet and it's difficult to find comfortable shoes that also look good. The staff were extremely helpful.”
Helpful Report
Posted 10 months ago
L
Verified Buyer
“Pleased to secure a pair of this year's colour on Rieker ankle boots that are so very comfortable - I practically live in them”
Helpful Report
Posted 10 months ago
L
Verified Buyer
“My boots arrived as expected, and were suitably packaged to ensure no damage”
Helpful Report
Posted 10 months ago
A
Verified Buyer
“I’ve had 3 pairs of shoes/boots from here recently, they are great. Deliver was prompt and free. Will definitely order again.”
Helpful Report
Posted 10 months ago
S
Verified Buyer
“Great customer service and live chat is fantastic.”
Helpful Report
Posted 10 months ago
M
Verified Buyer
“Charles Clinkard offer a wide selection of footwear for all seasons, all ages and activities. The service is consistently reliable with staff quick to help out with any queries. Pricing is competitive, everything is carefully packaged and returns easy.”
Helpful Report
Posted 10 months ago
G
Verified Buyer
“Staff were very helpful.I had to order the shoes twice and each time they were faulty.They gave me a refund straight away.I would have preferred the shoes!”
Helpful Report
Posted 10 months ago
H
Verified Buyer
“Easy transaction from start to delivery”
Helpful Report
Posted 10 months ago
C
Verified Buyer
“Very friendly, informative assistants!”
Helpful Report
Posted 10 months ago
K
Verified Buyer
“Extremely happy with the choice of products. Service brilliant and delivery on time.”
Helpful Report
Posted 10 months ago
A
Verified Buyer
“Excellent service, prompt delivery and a lovely pair of black boots, they fit perfectly, a very happy customer.”
Helpful Report
Posted 10 months ago
E
Verified Buyer
“I cannot fault your customer service: Through no fault of Charles Clinkard, my boots were delivered to the wrong address. Your Customer Services were both sympathetic and helpful, from the moment they heard of my problem. I am pleased to say that with your help, I located the stray package within 48 hours and am very happy with my purchase. Thank you!”
Helpful Report
Posted 10 months ago
A
Verified Buyer
“Quality boots with a great reward discount that made them very affordable”
Helpful Report
Posted 10 months ago
S
Verified Buyer
“Good variety of brand footwear and delivery ok. Quite expensive though”
Helpful Report
Posted 10 months ago
A
Verified Buyer
“Excellent service from person I spoke to. Really quick delivery, ordered on Sunday they arrived early Tuesday morning.”
Helpful Report
Posted 10 months ago
S
Verified Buyer
“The size of slipper I wanted was out of stock, so I was pleased to be informed when it was back. All good.”
Helpful Report
Posted 10 months ago
S
Verified Buyer
“Great service from Wendy at the Ilkley store! Love my Barbour bag!”
Helpful Report
Posted 10 months ago
S
Verified Buyer
“I would have given five stars as I'm very pleased with the pair of slippers I ordered online (to be delivered to a shop) especially as I had a discount. However, I wasn't sent any updates after I was sent an email confirming my order had been dispatched to the shop. I logged into my online account and no update was there. I contacted the shop after a week and they were in receipt of my order. It shouldn't be up to the customer to find out where their order is and what a shame that no member of staff tried to contact me. They were standing chatting to one another throughout my visit.”
Helpful Report
Posted 10 months ago
Charles Clinkard is rated 4.8 based on 53,708 reviews
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