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Charles Clinkard Reviews

4.8 Rating 51,776 Reviews
96 %
of reviewers recommend Charles Clinkard
Company Reviews Product Reviews
48,044
 Metrics Info
4.8
Based on 51,776 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
96%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Returns & Refunds
Refunds Process
Very Easy
Returns Process
Easy
Read Charles Clinkard Reviews
Visit Website

Phone:

0345 241 7742

Email:

help@clinkard.co.uk

Location:

Eveline House, Cannon Park Way, Middlesbrough
Middlesbrough
TS2 1AX

Write Your review

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D
Unverified Reviewer
“Lovely sandals but sadly for me, they're too wide. My feet were slipping in them. I'm a normal size 5 so found the fit disappointing. Think £75 is just a bit too expensive for these sandals. Had to order online as not available in store. Quick delivery”
Helpful Report
Posted 8 months ago
Thank you for your review. I am sorry to hear that the sandals were too wide for you. Thank you for mentioning that the delivery was a speedy one, it is always good to know that the service that we offer is a favourable one. We do hope that you found the return process to be satisfactory too. Kind regards, Janice - customer services
Posted 7 months ago
G
Verified Buyer
“On line service was very good and delivered perfectly.The product ordered was perfect thank you .”
Helpful Report
Posted 8 months ago
L
Verified Buyer
“Lovely helpful staff in store and easy online process to order with fast delivery. Loved my purchase!”
Helpful Report
Posted 8 months ago
M
Verified Buyer
“Brilliant delivery will definitely shop with this company again great service”
Helpful Report
Posted 8 months ago
J
Verified Buyer
“Order arrived quickly and safely. Shoes didn’t fit so I returned them but had to pay! Other shops offer a prepaid return which would have been cheaper.”
Helpful Report
Posted 8 months ago
M
Verified Buyer
“unfortunately the style i had bought was too narrow for me”
Helpful Report
Posted 8 months ago
G
Verified Buyer
“Very pleased with my shoes. First time I heard of the company. Have always bought and liked Gabor shoes will definitely be buying again”
Helpful Report
Posted 8 months ago
L
Verified Buyer
“Like shopping instore, bought some sandals online which were not suitable. I would have gone to a store but they were only available online. I returned them to The summertown store and chose a different pair. Would love to see a larger selection instore”
Helpful Report
Posted 8 months ago
E
Verified Buyer
“Easy ordering and quick delivery. I placed this order with CC as there was not a delivery charge to NI over a certain amount. Other stores had a delivery charge.”
Helpful Report
Posted 8 months ago
G
Verified Buyer
“I ordered two items one item was faulty and had to be returned. Customer Service were extremely helpful and no problem to return. Excellent service.”
Helpful Report
Posted 8 months ago
A
Verified Buyer
“Great shoes, great service. Very fast delivery and reasonably priced postage to Australia. Thank you.”
Helpful Report
Posted 8 months ago
A
Verified Buyer
“Thank you, very nice trainers I have never ever owned a pair of trainers until I bought these and another pair together I still haven’t worn them yet only tried them on but my feet slipped into them so easy and felt so comfortable. I do have a pair of boots with the same brand name I have worn them often and they are the same, so comfortable I recommend this brand of shoes and I would definitely buy again”
Helpful Report
Posted 8 months ago
Mrs
Verified Buyer
“Two pairs of Reiker sandals arrived within a few days, perfect condition, very happy with them, kept both pairs.”
Helpful Report
Posted 8 months ago
A
Verified Buyer
“Really good shoes for wide feet. Great service and returning products is easy. Would definitely recommend you and your range of shoes.”
Helpful Report
Posted 8 months ago
C
Verified Buyer
“I have ordered shoes from Charles Clinkard about 4 times and it is an easy process and the shoes have always arrived exactly as ordered and within about 1 week (from England to Australia). I would highly recommend this site.”
Helpful Report
Posted 8 months ago
C
Verified Buyer
“Paid for home delivery but got a drop off at local garage with no notification where or when this happened if I hadn’t checked i’d be still in the dark never use this site company again when alerted they never offered any compensation”
Helpful Report
Posted 8 months ago
Thank you for taking the time to leave us your feedback. I’m sorry you have had a poor experience regarding the delivery of your parcel. DPD will deliver to one of their pickup locations if you’ve missed your home delivery – this is to ensure you can still receive your item within the promised timeframe. Normally, you are updated via text or email, so I’m disappointed to hear you were unaware. Unfortunately, we wouldn’t typically offer a discount for this, but please rest assured we will pass along your feedback. Once again, we apologise for any inconvenience caused on this occasion. Kind Regards Cheryl , Customer Services.
Posted 8 months ago
Mrs
Verified Buyer
“Just what I was looking for. however the only problem I have is that inside one of the shoes there was a label saying thatthe shoes were reduced to £38.23 , which was a lot less than I paid.”
Helpful Report
Posted 8 months ago
L
Verified Buyer
“Professional and friendly customer service. Excellent quality products.”
Helpful Report
Posted 8 months ago
S
Verified Buyer
“Ordered Croc Sandals. Hard to get from elsewhere including Crocs, but were in stock here. Arrived in good time. Good updates trhoughtout. Well packaged and perfect fit. Very happy with the service and product.”
Helpful Report
Posted 8 months ago
S
Verified Buyer
“Excellent customer service. I ordered shoes online and when they arrived (very promptly) sadly they were too small, but staff in my local branch were able to replace them for me as I waited. Very impressive!”
Helpful Report
Posted 8 months ago
Charles Clinkard is rated 4.8 based on 51,776 reviews
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