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Charles Clinkard Reviews

4.8 Rating 53,854 Reviews
96 %
of reviewers recommend Charles Clinkard
Company Reviews Product Reviews
50,805
 Metrics Info
4.8
Based on 53,854 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Next Day
On-time Delivery
98%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Returns & Refunds
Returns Process
Easy
Read Charles Clinkard Reviews
Visit Website

Phone:

0345 241 7742

Email:

help@clinkard.co.uk

Location:

Eveline House, Cannon Park Way, Middlesbrough,
Eveline House, Cannon Park Way, Middlesbrough
North Yorkshire
TS1 5JU

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C
Verified Buyer
“Ordered slippers and was sent two different slippers had to complain to get the slippers I originally ordered and now I don’t like them much as they have hard heels and tip you forward”
Helpful Report
Posted 1 year ago
Thank you for taking the time to leave your feedback. It's disappointing to learn about your experience, and that when you received the correct item, you're unhappy with them. If they're unworn & in a saleable condition, you can return them to us and we'll change them for you. Please contact Customer Services on 0345 241 7742 or reply to this response. Apologies for the inconvenience caused on this occasion. Kind regards, Rosie | Customer Services
Posted 1 year ago
I
Verified Buyer
“Having spotted and tried shoes in Charles Clinkard Newbury shop, my size was unavailable in my preferred colour. The helpful assistant suggested ordering them for delivery to my house. They duly arrived on my doorstep the following morning. Perfect fit and impressive delivery. I will be back. The shop has a wide selection of high quality shoes & boots. My favourite shoe shop.”
Helpful Report
Posted 1 year ago
W
Verified Buyer
“Every thing was east to do”
Helpful Report
Posted 1 year ago
J
Verified Buyer
“The shoes you sent were too small”
Helpful Report
Posted 1 year ago
Thank you for your review. I’m sorry to hear that the shoes you received were not the right fit. Sizing can differ between brands and we have a range of other walking boots that you may find are better suited. Unfortunately, this is the largest size available for Grisport Waking Shoes but please be assured, your return has been received and a full refund processed. Kind regards, Hannah, Customer Services
Posted 1 year ago
K
Verified Buyer
“Bought numerous pairs of shoes over the years both myself and my late husband d. Staff always friendly and helpful. Shoes arrived on the Wednesday and ordered late Monday afternoon.”
Helpful Report
Posted 1 year ago
A
Verified Buyer
“Although the shoes that I ordered did not fit the prompt service received was excellent.I will definitely order from them in the future.”
Helpful Report
Posted 1 year ago
J
Verified Buyer
“A wonderful selection of quality shoes for every occasion and made to last - from classic styles to quirky. The service is amazing - shoes despatched very quickly!”
Helpful Report
Posted 1 year ago
V
Verified Buyer
“I paid for express delivery, that did not happen. DPD claimed they tried to deliver my sandals last Tuesday 2nd June, when they did not. We were in all day and our Ring camera showed no evidence of them trying to make a delivery. Please refund my delivery fee.”
Helpful Report
Posted 1 year ago
Thank you for taking the time to leave us a review. Our dispatch team sent your order within the promised timeframe but I am sorry to hear about the experience you had with our courier. As goodwill, we have issued a refund for the postage to apologise for any inconvenience caused. I cannot see any correspondence to show we were made aware of this issue, but please be assured we have passed your feedback along to DPD. We hope to see you again and our Customer Service Team can be reached by phone, email and live chat 7 days a week if you ever have any queries or issues. Kind regards, Hannah, Customer Services
Posted 1 year ago
E
Verified Buyer
“The items came very quickly. Pleased with the service I received. Sadly I had to return the item as didn’t fit. Firm really excellent at sending refunds too.”
Helpful Report
Posted 1 year ago
A
Verified Reviewer
“Ladies Tamaris sandals. Very colourful and extremely comfortable. 15% off when ordered so a big plus. Excellent service. Ordered Saturday, received Tuesday am. Shoes in a box and delivered with no damage. Have used Clinkard's before and always a good selection of shoes I don't see in shops in Lincoln and good prices too.”
Helpful Report
Posted 1 year ago
S
Verified Buyer
“I love my new crocs pink and ladies uk size 9 thankyou for stocking a larger ladies size shoe x I get frustrated with other stores for not stocking a 9 let alone a uk ladies 10 there is a market for it if you advertise that u sell it !”
Helpful Report
Posted 1 year ago
A
Verified Buyer
“Again, quick and on time delivery of exactly what I required. Very easy website and purchase procedure.”
Helpful Report
Posted 1 year ago
A
Verified Buyer
“I saw some sandals I liked in store but as they were unavailable in my size I tried them in another colour. It was a simple process to order the colour I wanted and they were delivered to my home a couple of days later, with free delivery.”
Helpful Report
Posted 1 year ago
K
Verified Buyer
“very efficient. got size changed and sent / dispatched very quickly”
Helpful Report
Posted 1 year ago
D
Verified Buyer
“The sandals I ordered fit and look nicely. Thank you.”
Helpful Report
Posted 1 year ago
J
Verified Buyer
“Ordered on line some mens shoes. Order confirmation came through very quickly and the goods delived when they said they would be. Excellent service thank you.”
Helpful Report
Posted 1 year ago
D
Verified Buyer
“My order was dispatched quickly and delivered within a few days. I love Gabor shoes and this ims my go to website.”
Helpful Report
Posted 1 year ago
E
Verified Buyer
“Shop in Burford staff very friendly and helpful. Shoes so comfortable. Didn't have my size in store but ordered them and they arrived 2 days later.”
Helpful Report
Posted 1 year ago
N
Verified Buyer
“Good service, reliable and efficient.”
Helpful Report
Posted 1 year ago
M
Verified Buyer
“Excellent company to buy from. Speedy delivery, speedy refund, when I sent shoes back as they were too small. I purchased the next size up, which were delivered within a couple of days of being ordered.”
Helpful Report
Posted 1 year ago
Charles Clinkard is rated 4.8 based on 53,854 reviews
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