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Charles Clinkard Reviews

4.8 Rating 53,042 Reviews
96 %
of reviewers recommend Charles Clinkard
Company Reviews Product Reviews
49,711
 Metrics Info
4.8
Based on 53,042 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Next Day
On-time Delivery
98%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Returns & Refunds
Returns Process
Easy
Read Charles Clinkard Reviews
Visit Website

Phone:

0345 241 7742

Email:

help@clinkard.co.uk

Location:

Eveline House, Cannon Park Way, Middlesbrough,
Eveline House, Cannon Park Way, Middlesbrough
North Yorkshire
TS1 5JU

Write Your review

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A
Verified Buyer
“The Clarks toddler shoes we ordered didn't seem a good quality or fit, poorly made, but we had no choice but to keep them as we are off on holiday. Very disappointed that the quality check is so poor at CC.”
Helpful Report
Posted 1 year ago
Thank you for your feedback. I’m sorry to hear about the quality and fit issues you've experienced with your toddlers shoes. It’s disappointing when expectations aren’t met, especially just before a holiday. We have a 365 day returns policy, so if the shoes are not worn outside, they can be refunded upon your return. If there are manufacturing faults, please feel free to contact our Customer Service Team at any time and we can advise further. Kind regards, Hannah, Customer Services
Posted 11 months ago
E
Verified Buyer
“Excellent company. Sandals didn't fit and returned. V fast refund.”
Helpful Report
Posted 1 year ago
R
Verified Buyer
“I was delighted to receive my order ver quickly Unfortunately the sandals did not fit I've always worn size 38 * was surprised to find they were too short in the footed. A larger size would be too big & I'd trip in a 39 So if your getting more returns than expected, please look at your specifications. May be your manufacturer has reduced the footed by literally by a few millimeters. Hope my review is helpful to your marketing team.”
Helpful Report
Posted 1 year ago
C
Verified Buyer
“Greatest I and price”
Helpful Report
Posted 1 year ago
C
Verified Buyer
“Very very comfortable”
Helpful Report
Posted 1 year ago
A
Verified Buyer
“Excellent service from placing the order to delivery I was kept informed with each process of the delivery. Will definitely use you again .”
Helpful Report
Posted 1 year ago
I
Verified Buyer
“Easy to order online and can be returned to local shop if necessary. Good selection plus larger sizes and width fittings.”
Helpful Report
Posted 1 year ago
G
Verified Buyer
“Bought some leather slippers since putting them on they have just become like a 2nd skin I love them”
Charles Clinkard 5 star review on 28th June 2025 Charles Clinkard 5 star review on 28th June 2025
Helpful Report
Posted 1 year ago
A
Verified Buyer
“I'm delighted with my new Hispanitas shoes. They are both elegant and comfortable. Efficient delivery and excellent customer care at Charles Clinkard. Would highly recommend.”
Helpful Report
Posted 1 year ago
A
Verified Buyer
“Order came in time stated Although description of colour not exact”
Helpful Report
Posted 1 year ago
K
Verified Buyer
“Charles Clinkard’s online service is perfect in my experience. The product range is excellent and delivery is swift and efficient. Best of all - their customer service is also excellent. The phone is answered promptly and the service team members will willingly find a solution. Having said which - there is rarely a problem anyway. Thank you Charles Clinkard for being so good!”
Helpful Report
Posted 1 year ago
K
Verified Buyer
“Amazing customer service and super fast delivery. I made a mistake at checkout and was meant to select next day delivery. I emailed and as a good will gesture these were delivered to me next day when I only paid for standard delivery, as I needed the shoes for my upcoming holiday.”
Helpful Report
Posted 1 year ago
A
Verified Buyer
“Packed carefully and delivered quickly-as expected from Charles Clinkard! I’ve never been disappointed!”
Helpful Report
Posted 1 year ago
L
Verified Buyer
“A very good and helpful service when ordering by phone. A slight problem with paying but this was quickly resolved with a call back from the person taking my order. I was told my delivery would arrive within a few days which it did with no problems. I would definitely use this service again as there was stock available that other outlets I tried did not have and did not offer to try and obtain for me.”
Helpful Report
Posted 1 year ago
A
Verified Buyer
“Ten out of ten all theway”
Helpful Report
Posted 1 year ago
A
Verified Buyer
“Sent two odd shoes after waiting weeks for my size to be in stock. My first order. Will not be ordering again. Found cheaper elsewhere…”
Helpful Report
Posted 1 year ago
Thank you for your review. I am sincerely sorry to hear that you received two odd shoes and experienced such frustration with your order. I understand how disappointing this can be after waiting for your size to be in stock. We will certainly look into this issue to ensure it doesn’t happen again. We have let you down on this occasion and hope to have the opportunity to restore faith in us in the future. Kind regards, Hannah, Customer Services
Posted 11 months ago
A
Verified Buyer
“:) :) :):) :) :):):):):):)”
Helpful Report
Posted 1 year ago
C
Verified Buyer
“Delivered on time, very happy with price and my Teva sandals”
Helpful Report
Posted 1 year ago
Mrs
Verified Buyer
“Shoes were perfect these are my fourth pair service was spot on”
Helpful Report
Posted 1 year ago
A
Verified Buyer
“First time I have bought shoes on line. I have a prosthetic leg and foot. These shoes fit and are comfy. And I walk better. Thank you”
Helpful Report
Posted 1 year ago
Charles Clinkard is rated 4.8 based on 53,042 reviews
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