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Charles Clinkard Reviews

4.8 Rating 52,558 Reviews
96 %
of reviewers recommend Charles Clinkard
Company Reviews Product Reviews
49,091
 Metrics Info
4.8
Based on 52,558 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Next Day
On-time Delivery
98%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Returns & Refunds
Returns Process
Easy
Read Charles Clinkard Reviews
Visit Website

Phone:

0345 241 7742

Email:

help@clinkard.co.uk

Location:

Eveline House, Cannon Park Way, Middlesbrough
Middlesbrough
TS2 1AX

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M
Verified Buyer
“Very easy for view footwear , simple ordering system , this is not my first purchase and will continue to do so”
Helpful Report
Posted 11 months ago
S
Verified Buyer
“Purchase a pair of Birkenstock sandals as description advised standard fit, they were narrow fit. I phoned and sorted the issue with the call handler. Full refund plus outbound postage and no return postage to pay either. Excellent customer service.”
Helpful Report
Posted 11 months ago
S
Verified Buyer
“Promp phone answering, extremely helpful and knowledgeable employee, and very quick delivery. Thank you”
Helpful Report
Posted 11 months ago
J
Verified Buyer
“Excellent service and fast delivery rieker boots ordered l this is my second pair as they are very comfortable”
Helpful Report
Posted 11 months ago
C
Verified Buyer
“Very good service, shoes delivered promptly as notified. No problems.”
Helpful Report
Posted 11 months ago
B
Verified Buyer
“Charles Clinkard were a Brilliant company to deal with. The shoes were very well made soft and felt comfortable unfortunately they weren't the right style for me. Will try different style.”
Helpful Report
Posted 11 months ago
K
Verified Buyer
“Very good value, prompt delivery - Ive bought several pairs of shoes from this company in the past”
Helpful Report
Posted 11 months ago
L
Verified Buyer
“Efficient and quick in processing my order.”
Helpful Report
Posted 11 months ago
C
Verified Buyer
“The actual sale was easy. I was kept well informed as to the progress of the order and when the shoes arrived they were a perfect fit and exactly what I wanted. I love them.”
Helpful Report
Posted 11 months ago
A
Verified Buyer
“Gorgeous silver ballet pumps, very swift despatch. You are always guaranteed of excellent service with Charles Clinkard”
Helpful Report
Posted 11 months ago
B
Verified Buyer
“Quick delivery, fashionable and quality product, straightforward returns!”
Helpful Report
Posted 11 months ago
T
Verified Buyer
“Brilliant shoe shop with lots of choice very helpful staff”
Helpful Report
Posted 11 months ago
E
Verified Buyer
“I was really disappointed when I received my recent order from Charles Clinkard. I felt that the product had not been checked before it was dispatched. In my opinion the trainers had been worn previously. The soles each one were dirty, there was no packing inside them, the laces were just left dangling and the left trainer was creased across the toe. Although I do like the trainers I had to return them for the stated reasons. I would like to reorder another pair but am reluctant to do so as I don’t want the same thing to happen again.”
Helpful Report
Posted 11 months ago
Thank you for taking the time to leave us a review on your recent purchase. I am sorry to hear about the condition your order was sent in. We sometimes source items from our stores to offer the greatest selection of products, but this means we can't guarantee they have not been tried on at some point. With our quality checking procedure in place, this should mean we dispatch orders that still meet the high standards that our customers expect. Please accept my apologies this has not been the case for your order. Your feedback has been passed on to the Warehouse Manager and in the meantime, I can confirm we have received your return and processed a full refund. We hope you shop with us again and we can display the usual high standards our customers come to expect. Kind regards, Hannah, Customer Services
Posted 11 months ago
C
Verified Buyer
“It was a pleasure ordering my Paul Green shoes from the shop, very helpful and hopefully I will be in touch again.”
Helpful Report
Posted 11 months ago
A
Verified Buyer
“Website was easy to navigate and delivery was speedy. I had to return an item and the process was simple aided by excellent customer service staff.”
Helpful Report
Posted 11 months ago
L
Verified Buyer
“Online order to be received at store. Received within a few days & promptly contacted to arrange collection. Shoes an excellent fit and excellent service given by staff.”
Helpful Report
Posted 11 months ago
A
Verified Buyer
“Good help in the store at Cribbs Causeway, trainers arrived in good time and are fabulous, thanks!”
Helpful Report
Posted 11 months ago
A
Verified Buyer
“Excellent product and service”
Helpful Report
Posted 11 months ago
A
Verified Buyer
“The order was super easy and it took only couple of days to arrive, very happy with the service. Shoes are very good, surprisingly soft and comfortable for someone who spends many hours on their feet”
Helpful Report
Posted 11 months ago
D
Verified Buyer
“I have to wear slip-on shoes as I can no longer tie shoe laces after a hip replacement. I found Grisport Melrose lightweight walking shoes the best ones available in shops I have tried. They are actually quite sturdy, my first pair lasting over 2 years continuous use including a lot of walking. They aren't cheap but well worth it. My first 2 pairs were bought at a Clinkard's shop which no longer stocks them so I bought a pair on line with no hassle, quick free delivery at a stated date and time. They gave me 10% off as my first on line order. Excellent service.”
Helpful Report
Posted 11 months ago
Charles Clinkard is rated 4.8 based on 52,558 reviews
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