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Charles Clinkard Reviews

4.8 Rating 51,843 Reviews
96 %
of reviewers recommend Charles Clinkard
Company Reviews Product Reviews
48,133
 Metrics Info
4.8
Based on 51,843 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
96%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Returns & Refunds
Refunds Process
Very Easy
Returns Process
Easy
Read Charles Clinkard Reviews
Visit Website

Phone:

0345 241 7742

Email:

help@clinkard.co.uk

Location:

Eveline House, Cannon Park Way, Middlesbrough
Middlesbrough
TS2 1AX

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Mrs
Verified Buyer
“Very pleased with boots I bought, lovely soft leather,and well made went for higher heel this time in ankle boot by Recardeleceil”
Helpful Report
Posted 1 year ago
J
Verified Buyer
“Easy to order prompt timeiy delivery to store”
Helpful Report
Posted 1 year ago
C
Verified Reviewer
“Too narrow despite ordering half a size up. Never been a problem before with Gabor. Note other reviewers have said similar. Are Gabor skimping on sizing ?”
Helpful Report
Posted 1 year ago
Thank you for your review. I am sorry to hear that you found these boots to be smaller than you expected. Size wise the length of the shoe has not been amended at all, but it could be that this seasons boots are slightly different to last season in design, or width. However these are wide fit, so should feel roomier when you put them on. We do hope that you find a boot that is a better fit for yourself. Kind regards, Janice - customer services
Posted 1 year ago
M
Verified Buyer
“My delivery went without a hitch.”
Helpful Report
Posted 1 year ago
A
Verified Buyer
“Easy and straightforward site to use which enabled me to get my shoes without the journey to the store. All makes available and shipping is cheaper than buying from the manufacturer.”
Helpful Report
Posted 1 year ago
A
Verified Buyer
“I like this retailer because they have shoes in half sizes and they stock Gabor, my favourite shoe maker. I wasn't to get any tracking info from Australia Post but Royal Mail gave regular updates.”
Helpful Report
Posted 1 year ago
P
Verified Buyer
“I've been looking for a pair of knee high patent boots for ages found a lovely pair on your site half price in the sale in my size, ordered them to pick up from my local store. Received a notification within a couple of days they were ready to pick up. They were ready waiting for me, fit perfectly and I love them.”
Helpful Report
Posted 1 year ago
A
Verified Buyer
“During a recent enquiry I was treated courteously and efficiently. It's so good to be able to speak to somebody on the phone.”
Helpful Report
Posted 1 year ago
M
Verified Buyer
“A very smooth ordering and delivery service. I ordered a pair of Toni Pons knee high women's navy suede boots which are excellent quality and fit.”
Helpful Report
Posted 1 year ago
T
Verified Buyer
“The boots were lovely & the customer service were really friendly & helpful.”
Helpful Report
Posted 1 year ago
A
Verified Buyer
“Love my boots!”
Helpful Report
Posted 1 year ago
Mrs
Verified Buyer
“Unusually I received two e-mails from Charles Clinkard. They were very prompt and very helpful. Good to find a company that still has real people responding to customer queries. They let me know as soon as my return reached them and were very quick to process my refund. Well done.”
Helpful Report
Posted 1 year ago
Mr
Verified Buyer
“Shoe box was battered and oil stained. Filling in only one shoe. Shoes incorrectly packed. All these things made me doubt the care that should have been taken in shipping the item. The shoes themselves are good. I doubt I’ll buy from CC again though.”
Helpful Report
Posted 1 year ago
Thank you for your review. I am sorry to see that you have received your shoes like this. it does state that shoes may have been on display on some occasions, or tried on, however all packages should be checked and re packaged if required. Please be advised that our dispatch team have been told of your disappointment and to be more vigilant in the future to avoid disappointment to others. We are genuinely sorry and hope that you do order again in the future. Kind regards, Janice - customer services
Posted 1 year ago
Mrs
Verified Buyer
“Well packaged quick delivery”
Helpful Report
Posted 1 year ago
M
Verified Buyer
“The boots I ordered arrived very promptly, securely packaged. This is the first time I have bought Charles Clinkard online although I have always enjoyed choosing items from the shops. The boots were true to size and even better quality than the photos were able to show.”
Helpful Report
Posted 1 year ago
D
Verified Buyer
“Totally efficient service , top Quality goods , prompt delivery.”
Helpful Report
Posted 1 year ago
A
Verified Buyer
“Beautiful boots, made in India. Boots were too tight around the top above the calves, despite having slim legs.”
Helpful Report
Posted 1 year ago
N
Verified Buyer
“I love my new boots. I bought one pair in store and then ordered a different colour online. They are so comfortable. Easy to oder and arrived promptly. I like that I had to sign for them. Rather than the parcel being left on the doorstep! Thank you!”
Helpful Report
Posted 1 year ago
A
Verified Buyer
“perfectly happy with service , and as ever with reiker , love the boots.”
Helpful Report
Posted 1 year ago
D
Verified Buyer
“Excellent service from start to finish”
Helpful Report
Posted 1 year ago
Charles Clinkard is rated 4.8 based on 51,843 reviews
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