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Charles Clinkard Reviews

4.8 Rating 51,849 Reviews
96 %
of reviewers recommend Charles Clinkard
Company Reviews Product Reviews
48,140
 Metrics Info
4.8
Based on 51,849 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
96%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Returns & Refunds
Refunds Process
Very Easy
Returns Process
Easy
Read Charles Clinkard Reviews
Visit Website

Phone:

0345 241 7742

Email:

help@clinkard.co.uk

Location:

Eveline House, Cannon Park Way, Middlesbrough
Middlesbrough
TS2 1AX

Write Your review

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D
Verified Buyer
“Very pleased with my shoes & the service from Charles Clinkard”
Helpful Report
Posted 1 year ago
S
Verified Buyer
“Excellent service, ordered the shoes online .”
Helpful Report
Posted 1 year ago
J
Verified Buyer
“Very helpful customer service - nice to be able to deal with real people. Good prices and range of products too.”
Helpful Report
Posted 1 year ago
P
Verified Buyer
“Good website, easy to use and find what I wanted. Fast delivery. Very happy with my purchase.”
Helpful Report
Posted 1 year ago
J
Verified Buyer
“Great choice of footwear”
Helpful Report
Posted 1 year ago
C
Verified Buyer
“Easy to order online plenty off emails to keep me informed of the item I ordered. Easy to pick up from store”
Helpful Report
Posted 1 year ago
T
Verified Buyer
“I ordered some eva birkenstocks (which I have had before in another colour). Thinking they were exactly the same but on the box they are narrow fit. This wasn't stated when I ordered them. There is no returns form enclosed so I cannot return.”
Helpful Report
Posted 1 year ago
Thank you for your review. I’m sorry to hear the item didn’t meet your expectations. While the description on our website does mention they are narrow width, I understand how this might have been overlooked. Regarding returns, a document with all the necessary information should have been included in your parcel. However, you can find everything you need on our Returns page here: https://www.charlesclinkard.co.uk/refunds-exchanges-i871. When returning the item, please include your order number in the box to ensure we can process your refund without any issues. If you have any further questions, don’t hesitate to let us know. Kind regards, Rosie l Customer Services
Posted 1 year ago
D
Verified Buyer
“Ordering went smoothly Delivery as described Trainers ditto”
Helpful Report
Posted 1 year ago
N
Verified Buyer
“Very pleased with the shoes and the service”
Helpful Report
Posted 1 year ago
A
Verified Buyer
“Excellent boots at a great price in the sale.”
Helpful Report
Posted 1 year ago
W
Verified Buyer
“Excellent service. Shoes arrived in good time.”
Helpful Report
Posted 1 year ago
J
Verified Buyer
“Ordered in store and delivery arrived on time. Great service, quality boots, very happy all round.”
Helpful Report
Posted 1 year ago
S
Verified Buyer
“Excellent service from Charles Clinkard - easy to order product and delivery was on time.”
Helpful Report
Posted 1 year ago
S
Verified Buyer
“All the processes from ordering, making inquiries, receiving the items, returning them, and getting refunds were very quick and friendly. In particular, the real-time chat service solved the problem in an instant. The price was cheaper than other sites, which was especially good.”
Helpful Report
Posted 1 year ago
P
Verified Buyer
“Lovely boots. Feel comfortable and look great!”
Helpful Report
Posted 1 year ago
Miss
Verified Buyer
“Very easy to order and the boots I purchased are exactly as described and brilliant quality. I love them and would recommend.”
Helpful Report
Posted 1 year ago
A
Verified Buyer
“I'm very pleased with the shoes I bought in the sale.”
Helpful Report
Posted 1 year ago
Mrs
Verified Buyer
“Always reliable and shoes arrive in great packaging. I have had these shoes in most of the colours you have stocked they are so comfortable.”
Helpful Report
Posted 1 year ago
G
Verified Buyer
“They provided a prompt efficient service. The trainers were as described.”
Helpful Report
Posted 1 year ago
J
Verified Buyer
“I have been buying my Gabor shoes and boots from Charles Clinkard on line for a while now. The delivery's are always timley and the shoes arrive perfectly packed. The return process is also very easy. Good service.”
Helpful Report
Posted 1 year ago
Charles Clinkard is rated 4.8 based on 51,849 reviews
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