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Charles Clinkard Reviews

4.8 Rating 44,913 Reviews

96 %

of reviewers recommend Charles Clinkard

Company Reviews

Product Reviews

4.8

Based on 44,913 reviews


Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

Visit Website

Phone:

0345 241 7742

Email:

help@clinkard.co.uk

Location:

Eveline House, Cannon Park Way, Middlesbrough
Middlesbrough
TS2 1AX

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Charles Clinkard 5 star review on 20th April 2024

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Charles Clinkard 5 star review on 5th March 2024

Charles Clinkard 5 star review on 2nd March 2024

257

Anonymous

Anonymous // 01/01/2019

Filter: None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“My favourite store, I recently purchased a pair of Pikolinos ankle boots which is my favourite brand also, they arrived within a couple of days and boxed and wrapping inside was beautiful. I don't shop anywhere else for my husband and myself footwear.”

Posted 2 days ago

“Excellent choice and very good value for money footwear. Quick and convenient delivery too! Highly recommend”

Posted 2 days ago

“Speedy and shoes as expected. Very pleased with speed and ease of transaction and delivery.”

Posted 2 days ago

“Good website, quick delivery of goods and love the shoes we bought 😀 👍”

Posted 2 days ago

“Very good service and the return was dealt with very quickly and efficiently.”

Posted 2 days ago

“Very helpful staff in the Sommertown shop .”

Posted 2 days ago

“I was so pleased with a smart pair of Hush Puppy Brogues I received as a Christmas present bought from Clinkards that when I was looking for a comfortable pair of "all day" shoes, Clinkards was my "go to" site. Ordered at 16.00 or thereabouts on one day, delivered by noon the following day. Now that's service!”

Posted 3 days ago

“Excellent customer services. Perhaps delivery could be quicker, especially if you needed the shoes for an occasion.”

Posted 3 days ago

“Very prompt and good service, shame I had to pay return postage when I had spent over £200.00”

Posted 3 days ago

“Fast and efficient ordering service.”

Posted 3 days ago

“Sadly the staff in the shop I visited were completely disinterested, didn't seem to know their stock and were not at all helpful. I won't be going there again”

Posted 3 days ago

Thank you for your review. I apologise sincerely that you found that the staff in the store were not as helpful as you would have liked them to be. I can see that you took 3 pair of shoes back for refund and that this has been actioned, but if you were needing advice, we are sorry if thye did not provide this for you. We do have other stores close to you and hope that you may visit them if you would like help. Please be assured that our area manager will be informed (anonymously) of your findings so that in house trainning can be given where needed. Kind regards, Janice - customer services

Posted 7 hours ago

“I love that I can get a least a few pairs of shoes to fit my size 35 feet. Thank you so much Charles Clinkard!”

Posted 3 days ago

“The manager at the Nottingham store was superb. He used to be a shoe buyer. I have strange feet yet three times now he had given me invaluable advice and I’ve now bought 6 pairs from this store. Travelling over 100 miles to do so.”

Posted 3 days ago

“Arrived when stated. Look and quality very good.”

Posted 3 days ago

“Sent from UK to New Zealand. Ankle boots are a perfect fit and exactly as described. Great communications at every stage of the very fast delivery.”

Posted 3 days ago

“I had bought tge wrong size of shoe by mistake. (On line). Decided to ho into the Northallerton branch to change to the correct size. The sakes assistant was extremely helpful and re-ordered the correct shoe size which was delivered to my home address 2 days later. Nothing was too much”

Posted 4 days ago

“Very quick and satisfactory service. Had to return a pair of boots and got refunded quickly.”

Posted 4 days ago

“A really enjoyable experience,with such a pleasant assistant(Angela),for whom nothing was too much trouble.”

Posted 4 days ago

“Excellent customer service.”

Posted 4 days ago

“Quick delivery. Really pleased with my purchases. Would recommend”

Posted 4 days ago

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Charles Clinkard is rated 4.8 based on 44,913 reviews