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Charles Clinkard Reviews

4.8 Rating 52,815 Reviews
96 %
of reviewers recommend Charles Clinkard
Company Reviews Product Reviews
49,422
 Metrics Info
4.8
Based on 52,815 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Next Day
On-time Delivery
98%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Returns & Refunds
Returns Process
Easy
Read Charles Clinkard Reviews
Visit Website

Phone:

0345 241 7742

Email:

help@clinkard.co.uk

Location:

Eveline House, Cannon Park Way, Middlesbrough,
Eveline House, Cannon Park Way, Middlesbrough
North Yorkshire
TS1 5JU

Write Your review

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Mrs
Verified Buyer
“Staff were polite and helpful. I was able to track the goods and they were delivered on time. excellent service.”
Helpful Report
Posted 4 months ago
E
Verified Buyer
“Fast delivery, nicely packed, item as described. After a week i could say i am very pleased with my purchase.”
Helpful Report
Posted 4 months ago
A
Verified Buyer
“These were good boots,I knew they weren't leather, however were excellent value at the price hence only stars. I returned them as they were also too big for usual size 5 feet.”
Helpful Report
Posted 4 months ago
K
Verified Buyer
“Fantastic service, tracked secure delivery, packed with care. Prices are affordable for named brands.”
Helpful Report
Posted 4 months ago
P
Verified Buyer
“Ordering and delivery were fine. Materials used in the product were of good quality. I ordered because of satisfaction with a previous similar pair of your "mule" slippers but find the new pair less firm with a thinner sole. The inner sole feels slightly "lumpy" and is too thin. To say that if I trod on a 50p piece I could tell "heads or tails" would be an exaggeration but this has come to mind when wearing them. On balance, my opinion is that they are not as good as my previous pair and I will not reorder in the future.”
Helpful Report
Posted 4 months ago
Thank you for taking the time to leave a review. I am sorry to hear the new pair of slippers does not live up to the same expectations as a previous purchase. We appreciate your feedback to assist other customers. You can return the shoes for a refund or exchange under your 365-day returns policy. We just ask they are unworn and in a resaleable condition. If you have any queries regarding this, please feel free to contact our Customer Service Team. Kind regards, Hannah, Customer Services
Posted 4 months ago
A
Verified Buyer
“The shoes are perfect. The service is efficient. Thank you for making the experience easy and rewarding.”
Helpful Report
Posted 4 months ago
M
Verified Buyer
“Quality shoes. Friendly and helpful staff. Fantastic service.”
Helpful Report
Posted 4 months ago
J
Verified Buyer
“Really good range to chose from and some great sale prices. I was very pleased with the range of vegan boots (non leather) Quick delivery too so very pleased all round”
Helpful Report
Posted 4 months ago
A
Verified Buyer
“Well pleased with my purchase Arrived safely and on said time”
Helpful Report
Posted 4 months ago
A
Verified Buyer
“Excellent service in store and online.”
Helpful Report
Posted 4 months ago
C
Verified Buyer
“Always have had good service”
Helpful Report
Posted 4 months ago
A
Verified Buyer
“Good website. Parcel received very well packed and protected”
Helpful Report
Posted 4 months ago
A
Verified Buyer
“Very helpful”
Helpful Report
Posted 4 months ago
R
Verified Buyer
“Excellent. I wish things could come out a little quicker but that's down to payments clearing.Everything was just as it should be”
Helpful Report
Posted 4 months ago
P
Verified Buyer
“The shoes I ordered arrived well packed and intact. On wearing them for the first time they were very comfortable and it was like wearing slippers. I will definitely be ordering my next pair of shoes from Charles Clinkard in the future.”
Helpful Report
Posted 4 months ago
T
Verified Buyer
“Ordered a pair of Reiker boots in my size but unfortunately did not fit. Returned using CC special returns label with Royal Mail, and refund was in my bank a few days later. Prompt reimbursement for the order. Dad that the boots didn't fit. Alternative size not available, hence refund. In view of the efficient returns process, I would order from Charles Clinkard again in the future.”
Helpful Report
Posted 4 months ago
G
Verified Buyer
“Ordered online and picked up from local shop. Prompt delivery”
Helpful Report
Posted 4 months ago
A Anderson
Unverified Reviewer
“The service I received from Sharon today in your Buckingham shop was first class. She is a good sales person in every regard, as is Yvonne the manager, who has served me previously. They both are indeed a credit to your company.”
Helpful Report
Posted 4 months ago
T
Verified Buyer
“Good quality slippers that my partner loves to wear & has worn for many years..”
Helpful Report
Posted 4 months ago
A
Verified Buyer
“Order arrived very quickly and was well packaged Slipper were just what I wanted”
Helpful Report
Posted 4 months ago
Charles Clinkard is rated 4.8 based on 52,815 reviews
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