CharityJob Reviews

Name: CharityJob
Address: Hanover House, 76 Coombe Road, Kingston Upon Thames, Surrey
Rating: 4.48

4.5 Rating 1,475 Reviews

87 %

of reviewers recommend CharityJob

Company Reviews

Metrics

Info

4.5

Based on 1,475 reviews

Shipping & Delivery
Delivery Methods	Own Driver
On-time Delivery	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

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Email:

info@charityjob.co.uk

Location:

Hanover House,
76 Coombe Road,
Kingston Upon Thames
Surrey
KT2 7AZ

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CharityJob 1 star review on 25th October 2023

Jay

CharityJob 5 star review on 6th September 2021

Mostafa Al-Tumah

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“It was easy to post the job advert and the guidelines and advice given was excellent and helpful.”

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Posted 4 years ago

“Great customer support from Judith. One call, all my questions answered and our job advert went live!”

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Posted 4 years ago

“The Communication and support we receive from the staff in particular Judith is very high Standard. She is very supportive, flexible and easy to access. The Charity Job staff and services are cost effective and very helpful.”

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Posted 4 years ago

“It brought in the applicants, but it was a really horrible site to use for setting up the ad. I had great difficulty in seeing how to progress to the next stage, how to save or edit what I had written and how to post it when I was done. The closing date was 11th April. I set it not to show the ad from 12th and it posted 12th instead of 11th as the deadline, which caused grief with a late applicant. It kept deleting my £100-off code. I really hated the experience of using it.”

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Posted 4 years ago

Hi Stephanie, It’s great to hear that your ad successfully attracted the candidates you were hoping for, but very disappointing that you did have a good overall experience when using our website, so I have asked your account manager to contact you to discuss how we may improve things moving forward. When listing vacancies on our website you are given the option to select a specific closing date and time, the ad will then automatically expire on the date and time you have selected, my apologies if this was not clear to you. Lastly, I’m glad to see that you successfully used the £100-off code and were charged at the discounted rate. Best wishes, Beverley

Posted 4 years ago

“The staff have been extremely helpful in terms of any queries and issues I may have about uploading my CV & Cover Letter on their site so that it’s forwarded directly to the organisation that I am placing my application for. Charity Jobs website has some useful information about how to crate a CV & Cover Letter, tips to help you in interviews and how to be more marketable if you want to enter into working within the Charity Sector. Charity Jobs website also has a great variety of office or remote jobs that are either full-time, part-time or flexible hours. I was successful in getting a job in the past that was advertised through Charity Jobs and hopeful that I’ll be successful again!”

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Posted 4 years ago

“Great service”

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Posted 4 years ago

“Beverley's response was swift and accurate ! Couldn't ask for more !”

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Posted 4 years ago

“Quick to respond and couldn't be more helpful. Polite and brief every time, perfect!”

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Posted 4 years ago

“This is a go to platform for people seeking jobs in the NGO sector”

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Posted 4 years ago

“We didn't get any applications from this site”

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Posted 4 years ago

Hi Clare, we are truly sorry to hear that you did not manage to recruit through us and had to leave a negative review. I have asked your CharityJob account manager to contact you asap regarding this. Judith Jones will be in contact shortly. Best wishes, Beverley

Posted 4 years ago

“Really helpful and good advice to help us attract the right candidate”

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Posted 4 years ago

“Attracted the right candidates”

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Posted 4 years ago

“Excellent personal service. Warm, friendly and - crucially - very helpful, both in email exchanges and on the telephone.”

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Posted 4 years ago

“Very responsive and helpful!”

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Posted 4 years ago

“Prompt service. Very helpful. Warm and friendly.”

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Posted 4 years ago

“Judith is exceptionally helpful and patient! Excellent customer service Thank you”

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Posted 4 years ago

“We have used Charity Jobs to successfully recruit 2 new employees in the last few months. I unreservedly recommend and employer who is looking to recruit within the charity sector to look no further than CharityJob. The level of customer service is second to none and the standard of applicants who apply via their website are exceptional.”

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Posted 4 years ago

“when i first posted my job, someone called me to talk through the process. They said that they would call again to go through next steps before the job advert closed. The deadline was yesterday and no one has contacted me. I am sure I can navigate the system but given the candidates are anonymised a little guidance wouldn't go amiss.”

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Posted 4 years ago

Hi Joanne, we are truly sorry that you had to leave a negative review for us. I have asked your CharityJob account manager to contact you asap regarding this. Judith Jones will be in contact shortly to guide you through the anonymised applicant manager process. Best wishes, Beverley

Posted 4 years ago

“Reliable source of applicants”

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Posted 4 years ago

“Very quick and effective response!”

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Posted 4 years ago

CharityJob is rated 4.5 based on 1,475 reviews