CharityJob Reviews

Name: CharityJob
Address: Hanover House, 76 Coombe Road, Kingston Upon Thames, Surrey
Rating: 4.49

4.5 Rating 1,511 Reviews

88 %

of reviewers recommend CharityJob

Company Reviews

Metrics

Info

4.5

Based on 1,511 reviews

Shipping & Delivery
Delivery Methods	Own Driver
On-time Delivery	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

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Email:

info@charityjob.co.uk

Location:

Hanover House,
76 Coombe Road,
Kingston Upon Thames
Surrey
KT2 7AZ

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CharityJob 1 star review on 25th October 2023

Jay

CharityJob 5 star review on 6th September 2021

Mostafa Al-Tumah

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“We have used CharityJob many times and our new Account Manager, Konrad, has been extremely helpful. We have successfully recruited each time using CharityJob.”

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Posted 4 years ago

“Matthew was extremely patient, efficient and helpful. I’m really grateful. Thank you.”

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Posted 4 years ago

“Brilliant, engaged and helpful service!”

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Posted 4 years ago

“Helpful and very quick response.”

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Posted 4 years ago

“Great personalised support. Very simple to self-manage the ad. A good price.”

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Posted 4 years ago

“CharityJob is probably the job-board we use most within this advertising agency; particularly as we have many charity clients. The jobs are easy to load, plenty of relevant job categories and good response levels, so this is why we encourage our clients to advertise on CharityJob. I want to also make reference to the lovely Judith Jones who is extremely helpful and a great ambassador for CharityJob. In fact when Judith isn't in the office, there is generally a helpful colleague ready to assist in her absence.”

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Posted 4 years ago

“Beverley responded to my concern immediately and really looked into what I was asking to get an answer from the right department.”

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Posted 4 years ago

“Great customer service, as always. Mathew really went above and beyond on my query. Thank you so much”

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Posted 4 years ago

“Judith and the team are always proactive and insightful as well as prompt and efficient in dealing with our work. A joy to work with.”

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Posted 4 years ago

“Reasonable cost and excellent service.”

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Posted 4 years ago

“Quick and effective customer support”

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Posted 4 years ago

“The site works great and the application manager is really helpful - but I wanted to credit the customer services for being readily available, sensible and quick to help”

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Posted 4 years ago

“Really excellent customer service and advice to help make our ad more prominent and be seen by more people. Jules went the extra mile to help. Very much appreciated.”

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Posted 4 years ago

“Great support, very helpful, understanding the recruitment landscape in our sector”

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Posted 4 years ago

“Very expensive for such a poor response”

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Posted 4 years ago

Hi Kay, It’s very disappointing to hear that your vacancy did not receive the response you were hoping for, so I have asked your account manager to contact you asap to discuss this. Best wishes, Beverley

Posted 4 years ago

“Straightforward process and very happy with the number of applicants we received through posting our vacancy on Charity Job”

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Posted 4 years ago

“It was easy to post the job advert and the guidelines and advice given was excellent and helpful.”

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Posted 4 years ago

“Great customer support from Judith. One call, all my questions answered and our job advert went live!”

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Posted 4 years ago

“The Communication and support we receive from the staff in particular Judith is very high Standard. She is very supportive, flexible and easy to access. The Charity Job staff and services are cost effective and very helpful.”

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Posted 4 years ago

“It brought in the applicants, but it was a really horrible site to use for setting up the ad. I had great difficulty in seeing how to progress to the next stage, how to save or edit what I had written and how to post it when I was done. The closing date was 11th April. I set it not to show the ad from 12th and it posted 12th instead of 11th as the deadline, which caused grief with a late applicant. It kept deleting my £100-off code. I really hated the experience of using it.”

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Posted 4 years ago

Hi Stephanie, It’s great to hear that your ad successfully attracted the candidates you were hoping for, but very disappointing that you did have a good overall experience when using our website, so I have asked your account manager to contact you to discuss how we may improve things moving forward. When listing vacancies on our website you are given the option to select a specific closing date and time, the ad will then automatically expire on the date and time you have selected, my apologies if this was not clear to you. Lastly, I’m glad to see that you successfully used the £100-off code and were charged at the discounted rate. Best wishes, Beverley

Posted 4 years ago

CharityJob is rated 4.5 based on 1,511 reviews