CharityJob Reviews

Name: CharityJob
Address: Hanover House, 76 Coombe Road, Kingston Upon Thames, Surrey
Rating: 4.48

4.5 Rating 1,475 Reviews

87 %

of reviewers recommend CharityJob

Company Reviews

Metrics

Info

4.5

Based on 1,475 reviews

Shipping & Delivery
Delivery Methods	Own Driver
On-time Delivery	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

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Email:

info@charityjob.co.uk

Location:

Hanover House,
76 Coombe Road,
Kingston Upon Thames
Surrey
KT2 7AZ

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CharityJob 1 star review on 25th October 2023

Jay

CharityJob 5 star review on 6th September 2021

Mostafa Al-Tumah

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent service and very helpful”

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Posted 3 years ago

“Jules was a great agent and answered all my queries promptly and accurately. She made the job posting process really easy and was also a pleasure to speak with.”

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Posted 3 years ago

“Beverley Devine was really helpful in supporting me as a recruiter. The best thing was that I was able to speak to a real person and not be given a list of phone options or asked to fill in a form on email. Contacting Charity Job by telephone was easy to do and easy to locate the number on the website.”

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Posted 3 years ago

“Excellent service, all queries answered straight away. easy to up load job with the right support.”

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Posted 3 years ago

“Really easy to use and very helpful staff made the whole process simple.”

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Posted 3 years ago

“Easy enough to post but poor number and quality of candidates didn't justify the cost”

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Posted 3 years ago

“Auto-enrolment to receive marketing emails is a requirement of creating an account with CharityJob... This is very, very poor practice. Does this even meet GDPR compliance!? If I want marketing emails I should be able to select/deselect them as I create the account and not be forced to accept receiving them until I've first setup an account, then been bombarded with 💩, which subsequently prompts me to go on the hunt for how to turn these d4mn things off. I've got an idea... let's bombard our clients with junk emails they don't want. Emails that will get in the way of them seeing when people have actually applied for jobs. What a great idea. NOT. Feedback was given and the company seemed non-fussed by this. Also the incessant up-sell to cross promote your advert to other sites - surely I am paying this site enough to host and promote the job. Or are CharityJob suggesting their service/reach is so poor I also need to look elsewhere to find candidates. The mind boggles. It's all about short term wins though hey, and the old school marketing and sales mindset. Sad, sad times.”

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Posted 3 years ago

Hi Anonymous. Thanks for raising your concerns. I know you spoke with one of our Account Managers regarding this issue & after listening to the call, I thought the matter had been dealt with to your satisfaction. I'd love to talk to you further about it and have left a message with my direct line asking you to call me. I do hope to hear from you soon. Thanks. Martin Sheldon ( Sales Director)

Posted 3 years ago

“I have always had a prompt and great service from Charity Job. I would definitely recommend them.”

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Posted 3 years ago

“Extremely prompt and clear information from Judith.”

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Posted 3 years ago

“No support, no engagement, only one application, not very well suited, with no cover letter, for a decent well paid job. Very expensive service.”

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Posted 3 years ago

Hi Alex, thank you for taking the time to leave your feedback. It is very disappointing to hear that you did not attract the quality and quantity of applications you were hoping for, as I can see that your ad did receive over 2,000 views and 40 clicks on apply. I have asked your CharityJob Account Manager to contact you asap to discuss your recent vacancy and why the stats do do not reflect the number of applications you received. Kind regards, Beverley

Posted 3 years ago

“Does the job it says it should - advertising jobs.”

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Posted 3 years ago

“I had many, many more applications via LinkedIn and Indeed.”

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Posted 3 years ago

Hi Karin, I'm sorry to hear that your CharityJob advertisement did not attract the number of applications you were hoping for. I have asked your Account Manager to contact you to discuss this. Kind regards, Beverley

Posted 3 years ago

“Prompt, professional and helpful support from Judith. Thank you!”

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Posted 3 years ago

“Excellent service. Thank you Beverley.”

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Posted 3 years ago

“Great service and adapting to the charity's needs”

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Posted 3 years ago

“Jules was brilliant!”

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Posted 3 years ago

“Overall the service is good but unfortunately it didn't bring in the applications we hoped for”

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Posted 3 years ago

Hi Carole, it is disappointing to hear that you have not managed to recruit through CharityJob, so I have asked your account manager to contact you asap regarding this.

Posted 3 years ago

“They came back to me on a minor query but it really helped me out.”

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Posted 3 years ago

“The staff are always helpful and willing to deal with questions.”

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Posted 3 years ago

“Responsive, value for money, cost effective and good customer care”

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Posted 3 years ago

CharityJob is rated 4.5 based on 1,475 reviews