CharityJob Reviews

Name: CharityJob
Address: Hanover House, 76 Coombe Road, Kingston Upon Thames, Surrey
Rating: 4.50

4.5 Rating 1,538 Reviews

88 %

of reviewers recommend CharityJob

Company Reviews

Metrics

Info

4.5

Based on 1,538 reviews

Shipping & Delivery
Delivery Methods	Own Driver
On-time Delivery	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

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Email:

info@charityjob.co.uk

Location:

Hanover House,
76 Coombe Road,
Kingston Upon Thames
Surrey
KT2 7AZ

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CharityJob 1 star review on 25th October 2023

Jay

CharityJob 5 star review on 6th September 2021

Mostafa Al-Tumah

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Fabulous customer service as always with a quick turn around with my advertisement - thank you Jules”

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Posted 4 years ago

“Disappointing response for such an expensive service. I appreciate its probably not expensive for larger charities, but we are a small charity, and can't afford to use the enhanced functions. So our advert I guess ends up rather hidden. Unlikely to use again unless the price structure changes.”

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Posted 4 years ago

Hi Mike, we are very sorry to hear that your ad did not receive the quantity of applications you were hoping for. I have asked your CharityJob Account Manager to contact you next week when he back from leave to discuss this. In the meantime, if you would like to extend your ad for free until the 3rd October 2021 and have us look over it for you before doing so, please contact us at info@charityjob.co.uk or 020 8939 8430. Best wishes, Beverley

Posted 4 years ago

“Great customer service - quick, free, clear and effective”

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Posted 4 years ago

“Great service, quick response from initial enquiry, named contact to speak with who answered all my questions and helped me make the best decision - thank you Jules!”

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Posted 4 years ago

“Jules is fantastic and always so efficient when assisting with our recruitment.”

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Posted 4 years ago

“absolutely no response at all from the advert place3d with yourselves”

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Posted 4 years ago

Hi Tamsin, It is very disappointing to hear that you did not manage to recruit to your vacancy through CharityJob. I believe your account manager (Jules Keene) did contact you to discuss your ad performance at the time your ad was live, but I will ask her to contact you again to discuss this in more detail. Best wishes, Beverley

Posted 4 years ago

“I have never received any reply from you , yet I apply on you job adverts , I don’t know is it because am located in Uganda 🇺🇬 or some thing else”

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Posted 4 years ago

“Excellent friendly and efficient service.”

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Posted 4 years ago

“Matthew was very informative and helpful in the information he provided. He followed up with an email so that i didnt forget any key information. Would highly recommend and i will be hopefully posting adverts here soon!”

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Posted 4 years ago

“Very supportive and professional service. Will definitely use again!”

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Posted 4 years ago

“Very helpful and understood exactly what was needed”

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Posted 4 years ago

“Very fast and efficient”

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Posted 4 years ago

“Matthew was really helpful and quick to get the role placed. Thank you!”

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Posted 4 years ago

“Easy to use to advertise for volunteers”

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Posted 4 years ago

“Glitch in the site caused some issues with application, sent and email and the issue was resolved immediately.”

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Posted 4 years ago

“Fixing a problem for me very quickly and efficiently”

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Posted 4 years ago

“You gave clear, patient and much appreciated support which made posting our advertisement a pleasure.”

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Posted 4 years ago

“Requested a Volunteering Role Title to be amended. Received a quick response and amendment made.”

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Posted 4 years ago

“Very responsive and calm. Could not fault the service.”

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Posted 4 years ago

“I received excellent answer”

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Posted 4 years ago

CharityJob is rated 4.5 based on 1,538 reviews