CharityJob Reviews

Name: CharityJob
Address: Hanover House, 76 Coombe Road, Kingston Upon Thames, Surrey
Rating: 4.48

4.5 Rating 1,475 Reviews

87 %

of reviewers recommend CharityJob

Company Reviews

Metrics

Info

4.5

Based on 1,475 reviews

Shipping & Delivery
Delivery Methods	Own Driver
On-time Delivery	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

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Email:

info@charityjob.co.uk

Location:

Hanover House,
76 Coombe Road,
Kingston Upon Thames
Surrey
KT2 7AZ

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CharityJob 1 star review on 25th October 2023

Jay

CharityJob 5 star review on 6th September 2021

Mostafa Al-Tumah

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The recruitment dashboard is very easy to use, and has useful features. Responses from the support team were also very prompt. We recruited successfully for one role. The second role is proving more difficult to fill, we received fewer applications, all unsuitable, and some completely irrelevant. Might be useful to put some filters in place to make sure only serious candidates can proceed to submit their applications.”

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Posted 3 years ago

“Excellent polite & prompt response to my job search query thank you”

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Posted 3 years ago

“Charity Job generated more responses than other recruitment platforms we have used although most of these were external to the UK and unsuitable for the post being advertised. However, we have succeeded in recruiting one new trustee and are about to interview another.”

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Posted 3 years ago

“Easy to post and keep up with applications.”

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Posted 3 years ago

“It was really easy and straightforward to advertise our vacancy with Charity Job and staff were incredibly helpful and responsive. We also got a really good field of candidates.”

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Posted 3 years ago

“Whilst Matthew was very helpful in the current climate it was a complete waste of time and money advertising the position. We had 1 response from our enhanced advert who was not suitable for the role.”

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Posted 3 years ago

Dear Andrew, we are sorry to hear that your vacancy listed on CharityJob did not attract the quality or quantity of candidates you were hoping for. I have asked Matthew, your account manager to contact you regarding this when he is back from annual leave on Thursday. Kind regards, Beverley

Posted 3 years ago

“Quick and friendly support. Completely understand that everyone needs to make money and this is such a great database, but might there be opportunities for small charity rates? Thanks for all you do!”

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Posted 3 years ago

“Needed help with posting a job and the experience was great, immediately connected with an account manager that answered all my questions, gave me a number of options to choose from and swiftly emailed details over for consideration as time was of the essence. Thanks Jules for all your help. Highly recommended.”

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Posted 3 years ago

“Easy to use”

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Posted 3 years ago

“really helpful friendly and a shame we couldnt work together....Beverley was who i spoke to xx”

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Posted 3 years ago

“Excellent responses to our one advert so far, and very helpful staff”

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Posted 3 years ago

“The support we have received from our account manager has been excellent. Jules answered my phone calls and emails straight. She dealt with my questions in a very helpful and supportive way. Jules customer care is top quality, thank you!”

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Posted 3 years ago

“Extremely helpful, clear and concise.”

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Posted 3 years ago

“Beverley answered my phone call straight away and was really efficient and helpful in dealing with my enquiry. Very refreshing, thank you!”

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Posted 3 years ago

“Quick and friendly response from the team. Always happy to work with them.”

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Posted 3 years ago

“Helped me with placing an Ad which was a bit challenging for me.”

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Posted 3 years ago

“Very quick response to request to change the job title in our advert. Excellent service!”

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Posted 3 years ago

“only 3 responses. None of which proceeded.”

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Posted 3 years ago

Hi Maria, it's very disappointing to hear that you have not managed to recruit through CharityJob, so I have asked your account manager to contact you to discuss this. Best wishes, Beverley

Posted 3 years ago

“Easy to create a new job and add on line, great phone support if you have questions, and we had a good response from candidates.”

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Posted 3 years ago

“Faye Nicholson was great, very helpful indeed. However we had a vey poor response to this advertisement”

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Posted 3 years ago

Hi Stephen, it's very disappointing to hear that your vacancy did not attract the number of application you were hoping for, so I have asked your account manager to contact you to discuss this. Best wishes, Beverley

Posted 3 years ago

CharityJob is rated 4.5 based on 1,475 reviews