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Chapelle Jewellery Reviews

4.7 Rating 2,826 Reviews

94 %

of reviewers recommend Chapelle Jewellery

Company Reviews

Product Reviews

4.7

Based on 2,826 reviews


Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 82%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour

Visit Website

Phone:

01895201000

Email:

customerservices@chapelle.co.uk

Location:

24 Park Road,
Uxbridge,
London
London Borough of Hillingdon
UB8 1NH

Chapelle Jewellery 4 star review on 19th March 2018

Chapelle Jewellery 3 star review on 24th January 2018

Chapelle Jewellery 5 star review on 29th December 2017

Chapelle Jewellery 4 star review on 19th December 2017

Chapelle Jewellery 3 star review on 9th November 2017

Chapelle Jewellery 5 star review on 4th November 2017

Chapelle Jewellery 5 star review on 11th October 2017

14

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The snowflake is very small and delicate with a very fine extender chain. I had thought of returning it, but it comes into its own either in sunlight or electric light when it sparkles as it catches the light. Care needed with the very fine chain, in fact the chain has now broken and I will be contacting Chapelle.”

Posted 6 years ago

“Very good product and the box they came in was special and I will use Chapelle again in the near future”

Chapelle Jewellery 4 star review on 19th December 2017

Posted 6 years ago

“I have purchased numerous items from Chapelle over the years and the pricing is usually quite keen and the variety is good. On my most recent visit, I was admiring a ring which turned out to be the wrong size. The girl on the counter suggested that I could order on-line and get the ring easily enough. She provided the code number for the ring and I went on-line. Apparently the ring in question is not available on line, which was very dissappointing”

Posted 6 years ago

“Good delivery and although haven’t worn yet looks nice.”

Posted 6 years ago

“delivery came on time, good communication, and the watch i wanted for my niece was sold out everywhere else! cant comment on the watch as its a present and i havent given it yet.”

Posted 6 years ago

“Great price for a hard to find watch. Communication after order placed could have been better.”

Posted 6 years ago

“really happy with watch and also price ,correspondence emails would be nice to let you know approximate date of delivery as i had to send one asking about timings ,which they replied to speedily but was a week between order and delivery as the watch had to be posted to them from a different branch”

Posted 6 years ago

Good morning, Thank you for your kind words. I am glad to hear that you have enjoyed your experience here with Chapelle. If we can ever be of any further assistance then please do get back in touch with Customer Services. Kind regards, Chapelle Jewellery.

Posted 6 years ago

“Reliable & fast delivery”

Posted 6 years ago

“As promised”

Posted 6 years ago

Thank you for your kind review. We're so pleased you're happy with your purchase and the service received. We hope to deal with you again in the near future! All the best, Chapelle Jewellery

Posted 6 years ago

“I wanted to buy a ring for my daughter, the shop had a very limited range of sizes which was very disappointing however the member of staff, Jan, at the McArthur Glen shop at Bridgend was very helpful and gave us the online order details and product code. I placed an on-line order and paid extra for 24 hr delivery. The ring wise was showing in stock and the order was placed around 10.30am, so after reading the delivery blurb I expected an email to confirm 24hr delivery. I recieved emails confirming order and was told I would recieve an email when item had been dispatched. I didn't receive any further notification. I emailed at 18.44 that evening asking if there was an update/problem. I recieved an email the next morning 'resending' the delivery email. The item was delivered later that day. Overall, I was eventually satisfied with the on-line service but would have preferred the dispatch email be sent initially rather than me have to contact again and it be 'resent'.”

Posted 6 years ago

Thank you for your kind review. We're so pleased you're happy with your purchase and the service received. We hope to deal with you again in the near future! All the best, Chapelle Jewellery

Posted 6 years ago

Thank you for your kind review. We're so pleased you're happy with your purchase and the service received. We hope to deal with you again in the near future! All the best, Chapelle Jewellery

Posted 6 years ago

“My boyfriend loved it. Doesn't feel as expensive as it looks.”

Chapelle Jewellery 4 star review on 19th September 2017

Posted 6 years ago

Thank you for your kind review. We're so pleased you're happy with your purchase and the service received. We hope to deal with you again in the near future! All the best, Chapelle Jewellery

Posted 6 years ago

Thank you for your kind review. We're so pleased you're happy with your purchase and the service received. We hope to deal with you again in the near future! All the best, Chapelle Jewellery

Posted 6 years ago

“Value for money good looking ladies watch only drawback was the clasp, which sits proud and gets caught and opens.”

Posted 6 years ago

Thank you for your kind review. If you do not wish to keep the item and it is unworn then we would be more than happy to have the item returned for a full refund, the item would need to be returned to us in a brand new unworn condition. All the best, Chapelle Jewellery

Posted 6 years ago

“Looked good. Great sparkle and style.”

Posted 6 years ago

Thank you for your kind review. We're so pleased you're happy with your purchase and the service received. All the best, Chapelle Jewellery

Posted 6 years ago

“Nice ring but slow to despatch”

Posted 6 years ago

Thank you for your kind review. We're so pleased you're happy with your purchase and the service received. All the best, Chapelle Jewellery

Posted 6 years ago

“The service was amazing and the ring looks beautiful”

Posted 6 years ago

Thank you for your kind review. We're so pleased you're happy with your purchase and the service received. All the best, Chapelle Jewellery

Posted 6 years ago

“I phoned and everything went to plan as I was informed .Thankyou.”

Posted 6 years ago

Thank you for your kind review. We're so pleased you're happy with your purchase and the service received. All the best, Chapelle Jewellery

Posted 6 years ago

“Great product, great price and Georgia in customer services was excellent when things went wrong with delivery. The only reason I give 4* is due to a technical issue which lead to a delivery problem causing concern I wouldn't get the watch in time. However with Georgia's help and tenacity we got to the bottom of it and I got the gorgeous watch for my daughters 21St birthday...eventually a very happy customer. Many thanks”

Posted 6 years ago

Thank you so much for your kind review, however we're extremely sorry to hear about the problems you experienced with delivery. We're glad Georgia helped you along the process and we will ensure your kind words are passed on as we know she'll be delighted to hear your feedback. We wish you all the best and we hope to deal with you again in the near future. Chapelle Jewellery

Posted 6 years ago

“My order was promptly delivered and it was as described thank you chapeelle”

Posted 6 years ago

Thank you for your kind review. We're so pleased to hear you're happy with your recent order. All the best, Chapelle Jewellery

Posted 6 years ago

“The web facilities were user friendly. Having found an item to buy I had no difficulty processing my purchase. Delivery was prompt without fuss. Also, my wife was very pleased with her earrings.”

Posted 6 years ago

Thank you for your kind review. We're so pleased you're happy with your purchase and the service received. All the best, Chapelle Jewellery

Posted 6 years ago

“Very friendly service and prompt delivery”

Posted 6 years ago

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Chapelle Jewellery is rated 4.7 based on 2,826 reviews