Chapelle Jewellery Reviews

Name: Chapelle Jewellery
Address: 24 Park Road, Uxbridge, London, London Borough of Hillingdon
Rating: 4.70

4.7 Rating 2,826 Reviews

94 %

of reviewers recommend Chapelle Jewellery

4.7

Based on 2,826 reviews


Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 82%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour

Visit Website

Phone:

01895201000

Email:

customerservices@chapelle.co.uk

Location:

24 Park Road,
Uxbridge,
London
London Borough of Hillingdon
UB8 1NH

Chapelle Jewellery 4 star review on 19th March 2018

Chapelle Jewellery 3 star review on 24th January 2018

Chapelle Jewellery 5 star review on 29th December 2017

Chapelle Jewellery 4 star review on 19th December 2017

Chapelle Jewellery 3 star review on 9th November 2017

K Krause

Chapelle Jewellery 5 star review on 4th November 2017

Chapelle Jewellery 5 star review on 11th October 2017

J Leighton

Anonymous

Anonymous // 01/01/2019

Filter: Helpful None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Totally shocking delivery..paid for a 24hr delivery and the item turned up 3 days after being dispatched..when I complained I got told by chapelle that they are in administration and can't do anything..Totally disappointed by them.”

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Posted 5 years ago

“Awful service! Have had to chase them several times regarding a faulty watch and will never deal with them again! Hopefully my refund will get sorted a lot quicker than the other issues!”

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Posted 5 years ago

“Well I paid for a special delivery as it was an important birthday but my order did not arrive till a week later which was so very upsetting when I placed the order I was assured it would arrive on the day I stated so I am still upset about it I trued to phone yous quite a few times but no answer even tho I called at different times so my experience was not good think yous could have made a gesture or anything to that experience”

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Posted 5 years ago

“If there was an option for 0 stars i would definately choose that. This company is the most awful company i have ever used. Brought a watch for my 60th dad's birthday, when it arrived was scratched and damaged as if someone had worn it and sent it back. Ask for an exchange and when that came was also damaged and dial was chipped. Asked the store for a refund and was told to send the watch back and would be sent money. Instead was sent an email to say they had gone into administration and that there was nothing they could do. They have both my money and my watch. Absolute thieves as all they have done is taken my money and my watch. Ruined my dads birthday. I cannot urge people enough not to buy from here.”

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Posted 5 years ago

“Given that this company has gone into administration I'm not sure why they are asking for a review! watch was returned for a refund which cant be processed now.”

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Posted 5 years ago

“Very good quality jewellery at affordable prices. Purchased one item each year as a birthday gift for the last three years and have not been disappointed.”

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Posted 6 years ago

Thank you for your kind review. We're so pleased you're happy with your purchase and the service received. All the best, Chapelle Jewellery

Posted 6 years ago

“Fantastic”

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Posted 7 years ago

Chapelle Jewellery is rated 4.7 based on 2,826 reviews