Chapelle Jewellery Reviews

4.7 Rating 2,826 Reviews
94 %
of reviewers recommend Chapelle Jewellery
4.7
Based on 2,826 reviews
Shipping & Delivery
Delivery Methods
Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 82%
Accurate And Undamaged Orders
96%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Read Chapelle Jewellery Reviews
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Phone:

01895201000

Email:

customerservices@chapelle.co.uk

Location:

24 Park Road,
Uxbridge,
London
London Borough of Hillingdon
UB8 1NH

order arrived packaged well.
Helpful Report
Posted 7 years ago
I bought a watch for my fiancee and she are very satisfied bout it.
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Posted 7 years ago
Very happy with the service but I ordered two watches and one was not as I expected given the discription ,as I would have to cover the cost of the return and the watch was quite cheap I have kept the watch anyway .
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Posted 7 years ago
Thank you for your review. If you feel one of the watches was not as described please do contact our customer services team and we will look into this for you and do all we can to help. Kind regards.
Posted 7 years ago
Thank you kindly for your prompt returns service & refund, h
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Posted 7 years ago
Supplied a quality product at a very good price. Delivery was good too. One small criticism....the colour of the watch was described as (partly) dusky pink which was very inaccurate. The part was in fact clearly red.
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Posted 7 years ago
I'm so glad you are happy with our quality and prices. I will ensure that the item is double checked and the description updated accordingly if necessary. Thank you for letting us know. Kind regards.
Posted 7 years ago
Very quick delivery only took a few days. A lot quicker than buying from one of there shops as it took more than three weeks to arrive for us to pick up, would do it on internet again.
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Posted 7 years ago
Thank you so much for your review. As our website is set up for orders it does tend to be quicker than ordering via stores but I will pass on your comment to see if that side can be speeded up in future too. Kind regards.
Posted 7 years ago
Good price and packaging. Just as described. Emailed to say item was on it's way with 48 hour signed for post office delivery. It took 5 working days.
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Posted 7 years ago
Thank you for your review. I'm glad you are happy with our service. We do also offer next day delivery, which is a guaranteed service by Royal Mail, if you require faster delivery times. Kind regards.
Posted 7 years ago
Ho acquistato un Casio GW-7900-1ER al prezzo di 78 + 10 sterline pari a 102,76 euro. Lo stesso modello di orologio è in vendita a 131 euro su Amazon. Oltre al risparmio i tempi di consegna sono stati rispettati e l'orologio è arrivato imballato sufficientemente, con tutto ciò che era previsto nella confezione! Negozio serio e affidabile. I've bought Casio GW-7900-1ER at the price of 78 + 10 pounds, equal to 102,76 €. The same watch model is priced at 131 Euros on Amazon. Besides saving, the delivery times have been met, and the watch arrived packed safely, with all that was expected in the pack! Serious and reliable store.
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Posted 7 years ago
I'm so glad you are happy with your new watch! We have a huge range of Casio and many more watches at fantastic discounts and we are authorised stockists of all our brands so do check back soon for more great deals. Kind regards.
Posted 7 years ago
quick delivery
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Posted 7 years ago
Thank you so much for your review. Kind regards.
Posted 7 years ago
Competitive pricing, excellant product choices and quick shipping.
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Posted 7 years ago
Thanks so much for your lovely review, I'm so glad to hear you are happy with our service. Kind regards.
Posted 7 years ago
Good communication from their customer services as unfortunately they didn't have the watch I ordered in stock. They said it would take a week before they could get it for me & it took just a week before it arrived. Well packaged & my daughter loves it!
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Posted 7 years ago
Thank you for your review. Once again, we are so sorry for the unusual and unfortunate delay but we are so glad your daughter loves the watch! Kind regards.
Posted 7 years ago
Earrings were beautiful when they arrived but took forever to come so if you are buying for a gift allow over a week for delivery to be safe.
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Posted 7 years ago
Thank you so much for your review. If you order again in future, we do offer Special Delivery as well as standard postage, which may help if you need items sooner. This can be selected at checkout. Kind regards.
Posted 7 years ago
Helpful,efficient staff prompt attention and the watch perfect (delivered almost the next day !!!) thank you
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Posted 7 years ago
Thank you very much for taking the time to leave such a lovely review. Kind regards.
Posted 7 years ago
the watch was a good buy , service from the company was excellent , delivery outstanding .Just wish I had looked closer at the wrist band as it makes for a expensive replacement when the time comes, other than that SUPER .
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Posted 7 years ago
I am glad you are happy with your new watch and our service. Replacement items for our watches may seem expensive as we sell the actual watch at such big discounts. The high quality strap on the watch you have chosen should last a long time though and you may be able to replace it with a cheaper, non-branded one if ever needed if you prefer. Kind regards.
Posted 7 years ago
very easy to order, was kept informed of delivery which was very prompt
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Posted 7 years ago
Thank you very much for your review. I'm so glad you were pleased with our service. Kind regards.
Posted 7 years ago
A good discount from a good watch, delivered with no fuss.
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Posted 7 years ago
I'm glad to hear you were happy with your watch and our service. Do get in touch if we can help with anything further. Kind regards.
Posted 7 years ago
Arrived on time Good quality
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Posted 7 years ago
I'm glad you were happy with our service. Do contact our customer service team if we can be of any further assistance in future. Kind regards.
Posted 7 years ago
Good price
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Posted 7 years ago
Great product, sensibly priced and excellent service from your customer service team.
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Posted 7 years ago
Thanks for taking the time to leave a review. I'm so glad you were happy with our service. Do get in touch if we can help with anything else. Kind regards.
Posted 7 years ago
I have ordered 'Diamond pendant' in online. Delivered on time. Very similar to the image which showed in the website.
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Posted 7 years ago
Chapelle Jewellery is rated 4.7 based on 2,826 reviews