Castle Hot Tubs Reviews

Name: Castle Hot Tubs
Address: Hayscastle, Haverfordwest
Rating: 4.88

4.9 Rating 1,142 Reviews

98 %

of reviewers recommend Castle Hot Tubs

4.9

Based on 1,142 reviews

Shipping & Delivery
Delivery Methods	Courier
On-time Delivery	95%
Customer Service
Communication Channels	Telephone, Email

Visit Website

Phone:

01348840509

Location:

Hayscastle
Haverfordwest
SA62 5QG

Castle Hot Tubs 5 star review on 7th August 2024

Michael F

Castle Hot Tubs 5 star review on 10th March 2022

Thomas P

Castle Hot Tubs 5 star review on 20th July 2021

Maureen M

Anonymous

Anonymous // 01/01/2019

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“Very competitive prices, and excellent service. Castle Hot Tubs is my first call when requiring anything for my swimming pool”

Helpful Report

Posted 6 years ago

Hi David, thanks for your review, we love it! Great to hear we are your first call for swimming pool products. Thanks for being a loyal customer. Regards, the CHT team.

Posted 6 years ago

“Very helpful diagnosing a problem. Shipped the correct part promptly. Great to do business with.”

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Posted 6 years ago

Hi Chris. We're glad that we were able to help with diagnosing the problem with your hot tub. Give us a call any time you need any more parts or technical support! Regards, the CHT team.

Posted 6 years ago

“Excellent arrived quick..”

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Posted 6 years ago

Thanks for your 5* review. We're really pleased to have provided you with an efficient service. Regards, the CHT team.

Posted 6 years ago

“good service and price, fast delivery, will use again”

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Posted 6 years ago

Hi Malcolm. We're really pleased to have you on-board as a customer and to hear that we provided you with good service. We look forward to seeing you again! Regards, the CHT team.

Posted 6 years ago

“Good prices, easy to order and item arrived as and when promised”

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Posted 6 years ago

Thanks for your 5* review and positive comments. We look forward to your custom again. Regards, the CHT team.

Posted 6 years ago

“I bought 20kg of Chlorine powder for my decorative pond. Good Product at a good price and arrived in good time. No complaints whatsoever.”

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Posted 6 years ago

Hi Gary. Many thanks for taking the time to review Castle Hot Tubs. We're really pleased to hear that you are happy with the service we provided. We hope to see you again soon. Regards, the CHT team.

Posted 6 years ago

“Exelant service great product and friendly helpful staff definitely recommend”

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Posted 6 years ago

Thanks for your 5* rating and feedback, we're really pleased to hear of your positive experience as we like to be "The Friendly Company!". Regards from the CHT team.

Posted 6 years ago

“Excellent service again. From an established company.”

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Posted 6 years ago

Hi Jane, many thanks for your positive feedback and comments! We're really pleased to hear that we have provided you with the excellent service you deserve as a loyal customer. Kind Regards, the CHT team.

Posted 6 years ago

“great people to deal with Excellent products at fair prices. Would recommend”

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Posted 6 years ago

Hi Gary, thanks so much for your kind review, we do appreciate your comments very much. We hope to see you again soon! Regards, the CHT team.

Posted 6 years ago

“Excellent service. Would recommend and will happily order again.”

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Posted 6 years ago

Hi Anne-Marie. We really appreciate your positive feedback and comments. We're delighted to have you as a loyal customer and look forward to seeing you again soon. Regards, the CHT team.

Posted 6 years ago

“Super fast service , well packaged. Thank you”

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Posted 6 years ago

Thanks for your 5* review and comments. We aim to be as efficient as possible - it's good to hear we are achieving this. Regards, the CHT team.

Posted 6 years ago

“quick deliver, good prices”

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Posted 6 years ago

Hi Chris, many thanks for your positive feedback and comments, we look forward to seeing you again soon. Regards, the CHT team.

Posted 6 years ago

“PRODUCT AS ORDERED, KEPT IN TOUCH, WELL PACKED , DELIVERED ON TIME”

Helpful Report

Posted 6 years ago

Thanks for your 5* rating and review. We appreciate you taking the time to give us this positive feedback and hope to see you again! Regards, the CHT team.

Posted 6 years ago

“Excellent product and service as always, thank you”

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Posted 6 years ago

Hi Sheila. We're really pleased to hear that you have found our products and service to be excellent. It is our mission to make owning and operating a hot tub as simple as possible - we're glad we have helped you achieve this! Regards, the CHT team.

Posted 6 years ago

“Easy to order very quick delivery”

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Posted 6 years ago

Hi Susan. Many thanks for your 5* feedback and positive review. We're really pleased to hear that you found our website easy to use and that we fulfilled your order quickly. We hope to see you again soon. Regards, the CHT team.

Posted 6 years ago

“A professional service with excellent delivery time.”

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Posted 6 years ago

Many thanks for your 5* review and positive feedback. We hope to see you again soon. Regards, the CHT team.

Posted 6 years ago

“good price very speedy delivery will certainly purchase from them again”

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Posted 6 years ago

Many thanks for your positive review and 5* rating. We're really pleased to have you as our loyal customer and look forward to seeing you again soon. Regards, the CHT team.

Posted 6 years ago

“Not next day delivery, despite paying for it ! Otherwise, excellent service, both on the phone and face to face.”

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Posted 6 years ago

Hi Martin, many thanks for your 5* review and positive feedback. We're really pleased to have you as a loyal customer and we hope to see you again. Please note that for next day delivery, our cut-off time to receive orders is 2 p.m. It's possible your order was received after the courier collection from our dispatch warehouse.

Posted 6 years ago

“Excellent quick service as always.”

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Posted 6 years ago

Hi Andrew, we're really pleased to hear we are maintaining the high standards you expect of us. We're grateful to have you as our loyal customer and look forward to seeing you again soon. Regards, the CHT team.

Posted 6 years ago

“Wasn’t sure what hot tub filter I needed so phoned Castle Hot Tubs for advice. They quickly realised what was needed.....and the next day I had the correct filters. Super service.”

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Posted 6 years ago

Hi Julie. Thanks for taking the time to write this review. We're really pleased to hear that our technical experts were able to help you identify the correct filter needed for your hot tub. We're always happy to give advice to help make owning and operating your hot tub as simple as possible. Regards, the CHT team.

Posted 6 years ago

Castle Hot Tubs is rated 4.9 based on 1,142 reviews