“Ordered a DAR brushed chrome ceilling light with matching standard lamp for the dining room. Also ordered a Searchlight 8 twirl for a high ceilling landing. Both arrived within a few days via DPD. Well packaged, look great and very good price. Will certainly use Castlegate Lights again.”
“We found a wall light with perfect colours to match the new decor in the living room. Delivery was prompt and though a little lightweight (very thin glass) all was appropriate for the price we paid. Only negative was the fitting instructions. Pictorial only with no advice for the DIYer (and quite small) and having tested the light I then found it very difficult to remove the live wire. Once fixed in position the live connection now feels much less secure. We'll see how it goes but overall we're satisfied.”
“Excellent service and very helpful staff. Large range of high quality products. Fast, efficient service. Overall, really, really pleased! Thank you Castlegate, you have already been recommended to several friends!”
“Ordered a pair of wall lights chosen from a fantastic and vast choice; they were delivered the next day, free postage and even had the light bulbs in them. I have never before experienced such an excellent service and will definitely be buying from them again.”
“Easy to order and kept informed of order progress and date of delivery. Only negative relates to parcel delivery company who give opportunity online to re-arrange if delivery date unsuitable, then they fail to communicate details to local delivery depot; as a result had to go and collect parcel (30 mile) round trip.”
“I have no hesitation of recommending this retailer. They have a full range of items at great pricing and the service is fantastic. Ordered one day received the next.”
“Ordered on 26th Feb, arrived 7th March, took a little longer to arrive than thought; but once dispatched tracking parcel was excellent, packaging couldn't be better and product was exactly as described.”
“Excellent range of products to choose from. I was also given a delivery date with a specific hour, so no need to spend all day waiting in. The delivery was trackable during the day and the courier arrived on time. Packaging of fragile wall lights was more than adequate - no damage at all. Now the lights are on the wall and look magnificent. I would not hestitate to use Castlegate again.”
“I was a bit apprehensive as I found the site through Google. I read good reviews and thought I'd go ahead and order. I decided to phone direct.I was waiting for some sort of automated answer machine to start speaking to me, but I was pleasantly greeted by a human - a lovely lady. I ordered my lights, but needed to know they would arrive by the weekend, so the customer service lady said she will speak to the supplier of the lights and call me back straight away. The answer was yes, but I then had an apologetic call half hour later to say the supplier would be at a fair so I wouldn't be able to receive my lights until Tuesday. This wasn't an issue as it was no fault of castle lights, but just human error by the lighting supplier. The lights arrived on Tuesday carefully packed. Very happy with the price and fantastic quality. Will definitely revisit the site again for future purchases.”
“We required new Christmas lights after our current lights failed over the holiday period. After Christmas we looked online and saw exactly what we wanted advertised by Castlegatelights. We ordered and received them within days without any fuss at quite a good price compared with other suppliers. I hope they work and look as good as they say on the outside of the box, unfortunately we won't know this until next December when we come to put them up but I have high expectations.”
“Excellent products of real quality, well packaged for delivery and look absolutely beautiful when switched on - we watch people stand outside admiring them”
“Castlelights' website is excellent, and is a breeze to use. They offer an excellent choice and the purchase and delivery was excellent. I will definitely use them in the future.”
“Really pleased with the very good service from Castlegatelights. The email received giving the due date/time slot and the option to rearrange delivery was so convenient and the DPD Express Delivery Courier arrived in the 1 hour time slot”
“I would definitely recommend Castlegate Lights. The lights I ordered were packed well and came quickly. Also the price was very competitive and they are local to me. 5 stars”
