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Castlegate Lights Reviews

4.9 Rating 1,867 Reviews
99 %
of reviewers recommend Castlegate Lights
Read Castlegate Lights Reviews
Castlegate Lights 5 star review on 9th March 2025
Mark Stevenson
Castlegate Lights 5 star review on 9th March 2025
Mark Stevenson
Castlegate Lights 5 star review on 9th March 2025
Mark Stevenson
Castlegate Lights 5 star review on 9th March 2025
Mark Stevenson
Castlegate Lights 5 star review on 3rd December 2024
Abigail Elliott
Castlegate Lights 5 star review on 5th November 2024
Anonymous
Castlegate Lights 5 star review on 5th November 2024
Anonymous
7
Anonymous
Anonymous  // 01/01/2019
Lights arrived quickly and packed really well.
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Posted 2 days ago
Thank you, we very much value our customer’s feedback. Regards, Customer Care Team
Posted 2 days ago
Excellent service delivery was quick.
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Posted 1 week ago
Thank you, we look forward to you shopping with us again soon. Kind regards Customer Care Team
Posted 1 week ago
First class service throughout
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Posted 1 week ago
Thank you, we very much value our customer’s feedback. Kind regards Customer Care Team
Posted 1 week ago
All as described and prompt service .
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Posted 1 week ago
We work very hard to provide excellent customer service so thank you for your acknowledgement. Kind regards Customer Care Team
Posted 1 week ago
Great service very quick delivery
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Posted 1 week ago
Thank you, we very much value our customer’s feedback. Kind regards Customer Care Team
Posted 1 week ago
Absolutely fantastic service - light turned up the next day and was exactly as advertised. Couldn’t be happier.
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Posted 2 weeks ago
Thank you for leaving us a 5-star review! We really appreciate it and are glad you were satisfied with our service Regards, Customer Care Team
Posted 2 weeks ago
Great team and customer service! They dealt with my queries very quick. Good quality and price. 100% recomended. Bought 2 pendant lights and were too large so got them replaced by smaller ones. Entire process was very smooth.
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Posted 2 weeks ago
Thank you for your very kind comments We are glad you were satisfied with our service. Regards, Customer Care Team
Posted 2 weeks ago
Excellant website,great communication and prompt delivery service. Will have no problem purchasing again.
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Posted 3 weeks ago
Thank you for leaving us a 5-star review! We really appreciate it and are glad you were satisfied with our service. Kind regards Customer Care Team
Posted 3 weeks ago
Prompt delivery. Bulbs yet to be installed.
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Posted 1 month ago
Thank you, we very much value our customer’s feedback Regards, Customer Care Team
Posted 1 month ago
Easy to order, ultra fast delivery, it arrived the next day. Well packaged and light it self is as advert
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Posted 1 month ago
Thank you for leaving us a 5-star review! We really appreciate it and are glad you were satisfied with our service. Regards, Customer Care Team
Posted 1 month ago
Excellent service. Very quick delivery and competitive price! This is the third time I've ordered from Castlegate Lights and they will be my first choice when I need more!
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Posted 1 month ago
Thank you for leaving us a 5-star review! We really appreciate it and are glad you were satisfied with our service. Regards, Customer Care Team
Posted 1 month ago
I ordered 4 bollard lights at 5pm, they came the next day at 1pm. The speed of delivery was unbelievable. The lights I bought are great quality and a very good price.
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Posted 1 month ago
Thank you for leaving us a 5-star review! We really appreciate it and are glad you were satisfied with our service. Regards, Customer Care Team
Posted 1 month ago
Good website, easy to order, and competitive prices. I received good communication regarding my order and delivery was quick. I will use this company again if I require any more lights, and recommend to anyone that requires new lighting.
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Posted 1 month ago
Thank you for leaving us a 5-star review! We really appreciate it and are glad you were satisfied with our service. Regards, Customer Care Team
Posted 1 month ago
Lovely well made light , also very quick delivery
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Posted 1 month ago
Your feedback is very much appreciated, Thank you Regards, Customer Care Team
Posted 1 month ago
Excellent quality and super fast delivery. First-class.
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Posted 2 months ago
Thank you for leaving us a 5-star review! We really appreciate it and are glad you were satisfied with our service. Regards, Customer Care Team
Posted 2 months ago
Very bad customer service and impossible to get hold of through the phone. Bought quite a few new lights from other companies and had very good experiences, this company however was a nightmare. First light sent out didn't work properly, couldn't get hold of them through the phone so sent email saying I was buying another one as couldn't get through to them on the phone but that that one was faulty. They ignored my email and sent another one out which I had to tell them to cancel. I also had to chase them for a refund for the faulty one sent back. My second purchase arrived with the glass cracked. Paid twice the electrician to fit it and the company didn't seem to realy care about all the inconvenience caused. Have ended up with a cracked £216 light which will not last as it is quite a deep crack. Was ignored multiple times through email and when they eventually answer their customer service is appalling.
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Posted 2 months ago
We are very sorry to hear that you are displeased with the service you have received, please accept our apology. Please contact us to discuss further at enquiries@castlegatelights.co.uk they will help you. Regards, Customer Care Team
Posted 2 months ago
Fantastic service - good communication and very quick delivery. Lights are exactly as pictured - it's always a gamble when purchasing things like this online, especially when the cost of returns is down to you, but I am very happy with my lights. Happy customer - thank you.
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Posted 2 months ago
Thank you for leaving us a 5-star review! We really appreciate it and are glad you were satisfied with our service. Regards, Customer Care Team
Posted 2 months ago
Prompt & professional service offering good value also
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Posted 2 months ago
Your feedback is very much appreciated, Thank you Regards, Customer Care Team
Posted 2 months ago
Fantastic prompt service
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Posted 3 months ago
Thank you for leaving us a 5-star review! We really appreciate it and are glad you were satisfied with our service Regards, Customer Care Team
Posted 3 months ago
Super fast delivery, great quality item
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Posted 3 months ago
Thank you so much for your lovely feedback Regards, Customer Care Team
Posted 3 months ago
Castlegate Lights is rated 4.9 based on 1,867 reviews