“Very disappointed so far. I ordered a ceiling light system and a pack of bulbs. The bulbs were then delivered by a courier (later than they said) but no lights! I received an email from Castlegate stating my order had been delivered. Tried to call, got voicemail. Sent an email three days ago and I'm still awaiting a response. Poor customer service, and I have still not received my lights.”
“A good choice and efficient service. My only quibble is that they tried to deliver too quickly! In the event FedEx had a problem and didn't let us know what was going on. But we still had it in two days.”
“Probably my fastest online order to delivery experience. The light shade was exactly what we needed.
Quality is good & looks great. Product well packaged against damage. Castlegate Lights are a first class supplier.”
“Perfect little battery operated picture light. A nice colour considering the price and with a remote control. Good value. Arrived extra quickly. Adjustable… I’m happy”
“Instantly found the exact product I was looking for and the price was very competetive. But the best bit of using Castlegatelights... I placed my order at 4:30pm and I received my purchased goods the very next day. Super impressed and I will be a returning customer!”
“Castlegate were helpful and efficient. There was a slight damage to one of the glasses and they rapidly got that replaced.
The damage was nothing to do with the packaging which was superb.”
