“The led fairy lights I received were the wrong ones, I received 3mtr Lilac fairy lights when I had
ordered 7mtr fairy lights colour white they have already been returned and I am waiting for a full refund.”
“A First Class Service from an uderstanding a genuinely concerned company.
We needed clarifiaction re product specifications & to our surprise a telephone enquiry was both answered & dealt with immediately (twice) by a real human - Jayne who is an asset to Castlegate Lights.
Outstanding compared to the service offered by competitors!”
Thank you for leaving us a 5-star review! We really appreciate it and are glad you were satisfied with our service.
Kind regards
The Customer Care Team
“The lights were dispatched immediately and arrived the next day. They were well packaged and beautifully lights for the the cost. I am delighted with them.”
We are delighted to hear that you are pleased with the service you have received. Thank you for leaving us a lovely review
Kind regards
The customer care Team
“These are excellent quality picture lights look far more expensive than they are and a great addition to our home decor. Lovely in the evening as a low light for the room and easy to use with with the remote provided.”
Thank you for leaving us a 5-star review! We really appreciate it and are glad you were satisfied with our service.
Kind regards
The customer care Team
“Very prompt, efficient service; from ordering to delivery only took 2 days. Also, very pleased that this light was quite a bit cheaper than other retailers. So, extremely satisfied customer:)”
We are delighted to hear that you are pleased with the service you have received and your purchase.
Thank you for leaving us a lovely review
Regards, Customer Care Team
“Your customer service is 1st class, ordered late afternoon and received lights by following lunchtime. Your company is fantastic. Nice to be able to speak with a human been. Advise very helpful.”
