“Amazingly Castlegate have a telephone number that you can actually call for help and you can actually speak to a human! Not only that, I did not have to hang on the phone for long before my call was answered by a friendly, helpful & knowledgable customer service agent. As for the delivery, it arrived the next day! Can't comment on returns but my experience so far has been top notch!”
Thank you for leaving us a 5-star review
We really appreciate it and are glad you were satisfied with our service and your purchase
Regards, Customer Care Team
“A really nice shop with so many good quality things. We found such nice Cristmas LED-decorations. They were delivered only 2 days after and all communication through the process perfect. We will buy from you again! Thanks.”
We are sorry that you haven’t been completely satisfied with your item. The item is described as matt gold
Please contact enquires@castlegatelights.co.uk to discuss
Regards, Customer Care Team
“Excellent quality and value for money including an exceptionally fast delivery service. I've now purchased 2 lampshades in quick succession - this company will be my first port of call when I need anymore. I will definitely recommend them to friends and family.”
“Great exprience purching our 2 lovely wall lights. One arrived without the base plate and the team were great in resolving this quickly. I called the number and a customer service member was very polite and answered the phone without me having to leave a message.
Thank you can recommend.
Alida Ducat”
“Ordered two spotlights at 5.30pm arrived next day, now that’s service for you.
Installed the same day working great and looking fantastic.
Best company I have dealt with in a very long time, can not praise highly enough”
“Very happy with my order, it was packed well and everything was perfect, but what impressed me the most was how quickly I received my order. First time ordering with this company but definitely not the last. Five stars, thank you”
“I am very pleased with the Rabalux Oslo ceiling porch light in black. It looks so smart and trendy, and was a breeze for the electrician to fit. I was astonished at the speed with which the order was processed and delivered. Great service, practically next day delivery. Would definately reccomend Castlegate lights. Thankyou.”
Thank you for leaving us a 5-star review
We really appreciate it and are glad you were satisfied with our service and your purchase
Regards, Customer Care Team
“Very helpful assistance given on presale of two lights I bought. Good to have a telephone number to ring too, not a chat box! Next day delivery once I had ordered.”
“Amazing client service, immediate deliery - not something you are used to today, a super expeireince - ordered two lights one day and they were with me the next day! Wonderful!”
“We bought quite a lot of Easy-fit LED lighting for our front garden and driveway in March. We have been so happy with it - the light it gives off is perfect and makes the space look so welcoming. Unfortunately we found water was getting into some of the festoon light bulbs - I emailed customer service and they arranged for a replacement set to be sent out straight away. Great lights and fantastic customer service! Thank you - highly recommended!”
