“Wanted a glamorous light for my bathroom. Found the perfect thing on Castlegate site. Order was processed quickly and came promptly with good packaging to keep it safe. It is now getting plenty of compliments on my bathroom ceiling.”
“I spent some time on the phone looking into the fittings I was considering. The person I spoke to was extremely helpful and pleasant. As I result I was able to choose the right product and am very pleased with the result.”
“I ordered a couple of things for Christmas which duly came faster than I imagined possible - one was damaged - so with trepidation I informed them and asked for a replacement. a reply came by return and the return and replacement was arranged with equal speed and thus our Christmas was perfectly lit without any hassle....strongly recommend this company to all users!”
“I bought two lamp shades, they came in 3 days which was great, packaging was good, the only down side for me is the colour, they are called linen grey but we?re more of a minkey colour but still go with my decor so that?s ok. The communication from the company was very good.”
“My second purchase from this company, no hassle ordering, clear and concise instruction about when my order would be despatched and I found the order tracking reassuring. First order I received quality of the items was very good, Second order in transit at present. Very pleased.”
“Incredible service Immediate and helpful human response to my queries The light delivered wasn't quite right for our house so I asked to exchange it An immediate reply to my emails and They do a brilliant swap service They organised for the new one I chose to be dropped off and the old one picked up by next working day DPD service It ran like clockwork Thanks so much guys You restored my faith in internet ordering and my mission to avoid using Amazon”