Castlegate Lights Reviews

2.96 Rating 28 Reviews
36 %
of reviewers recommend Castlegate Lights
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Anonymous
Anonymous  // 01/01/2019
My second purchase from Castlegate Lights. I was very impressed with the product quality, speed of delivery and excellent communication on my first purchase but the high standard was not maintained this time. Good communications ( I was informed of a lengthy delivery time and kept informed) but the product, while of good quality, was not as described in the on-line catalogue following a design modification by the manufacturer (chrome suspension rods had been replaced with electrical flex). I was politely offered a full refund but refused any price reduction. Having waited so long for the lights I decided to purchase chrome rods and pay my electrician to re-wire and fit them at a cost of £40. In view of the mis-description I feel that some compensation to help with my additional costs would have been appropriate.
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Posted 7 years ago
Castlegate Lights is rated 2.96 based on 28 reviews