“We are very pleased with the light as we have re-decorated and needed to change from a brass picture light to one with a silver effect. This looks very good on the wall and gives just the right amount of light over a picture we have. Many thanks Mrs. Doreen Barrs.”
“I ordered some lights just after midday and they were delivered as promised the next day by DPD, not only that but they arrived in the best bubble wrap I have ever seen and everything was in full working order... If only other company's could make the whole online shopping experience as stress free as this, then world would be a better place. Thank you.”
“exactly what i ordered delivered on time well packaged and the price was what i expected, good value for money exelent customer service backed up by txt messages on delivery times.”
“I was very pleased with the speedy dispatch of my candleabra , discovered a defect with it and this was recognised and dealt with immediately , a new one was dispatched and a collection arranged, was very happy with the overall experience and thought the service was outstanding !”
“Had the electrician put up four lights, didn`t like the shadow cast by lamp holders.They changed them--picked up by courier who dropped off the new ones--no problem.These were not expensive lights but we felt like valuable customers.”
“Checked on-line as I'd seen these lights in a local store. They were considerably cheaper than I had seen anywhere so went ahead and ordered. The beige lampshades are more like a sage colour, but I had seen this in store so knew exactly what I was getting. The delivery service was excellent, texts every step and options to change delivery time/where to deliver to - neighbour etc... They were packaged perfectly and I would have no hesitation in buying from this company again.”
“Product specification was easy and so was ordering. Delivery was prompt and I was informed every step of the way. Assembly was easy despite the fact there were no written instructions, only pictures. The finished product is stylish and illuminates everything very well; the product description was thankfully accurate as the 5m cable length had not much room to spare.”
“Placing my order with Castlegate was very simple - a helpful, courteous guy answered the phone, and the lights which I bought were delivered very promptly. Excellent service - thanks!”
“my transaction got stuck right at the end, sent them a mail, before I had even had a chance to look at it they were calling me - they had the transaction in front of them, so paid over the phone. Goods delivered exactly on time and well packaged. very nice people”
“Customer service response was prompt and helpful, and ensured we got delivery at a date that suited. Everything with the order was exactly as it should be.”
“A pleasure to deal with. Helpful, excellent customer service, great prices and high quality products. Our lampshades arrived very quickly, were well packed and look lovely.”
