“Service was excellent. My item was out of stock but an alternative could was suggested and provided. When I requested urgent delivery I sent an email and received a call back within minutes. Tracking of the delivery was correct down to the final hour. Excellent online service, would recommend and use again.”
“Ordered over a weekend, received by the Tuesday, perfectly packaged, both items look amazing, it's great they supply the bulbs as well, have saved the website to favourites for future purchases, thank you!!”
“great product range (and great quality product when it arrived), easy website to use and great delivery service - I was able to change the delivery date to one that suited, directly with the courier company, who were reliable”
“Castlegate Lights provided a good service, delivering the lamps well packaged and on time. I am not particularly pleased with the lights themselves. The one I have assembled will not stand exactly vertically. I am not bothering with the second and will get rid of both of them, hopefully via the local newspaper.”
“The negative comment here is not related to Castlegate Lights service which was good but the photos on the website. The light from the shade I ordered was nothing like the photo. I used the correct 60w bulb as suggested and it produced an awful dark cream colour, not white as shown. The shade looked like it was made from dark cream cardboard, I returned it.”
“I have bought Christmas lights and decorations from Castlegate over the last 4 years ( a little bit each year building up to a lovely outdoor display). Everything I've purchased has been top quality and great value for money. Delivery is excellent, 4 deliveries and all next day or the day after. Spot on.”
“Went back to Castlegatelights as I had successfully purchased from them previously. Again they had what I was looking to buy and it was delivered very quickly.”
“baught some lights of the internet castlegatelights as my supplyer no longer sold them saw a picture of them and got the model number then orderd them email said they will be with you in 2 day and they arrived 2 days later no hassle and simple to order will use them again all day long.”
“Castlegate lights offers an extensive range of lighting at a reasonable price. The service is painless and fast. It offers all you want in a company.”
“If you see the product you want at the price you need this is the place! I found the perfect light that a customer wanted delivery was fast and it was well packaged.I was given feedback via email all the way through the process other companies operating on the net have some lessons to learn from this firm. Well done. P3 Electrical Services”
“Just received from Castlegatelights a beautiful lamp shade. I ordered this and then phoned them up to change delivery date - no problem - then on day to say it was being delivered between a certain hour within 10 minutes of the hour it was delivered. Great service”
“I ordered these lights directly having previously ordered through Amazon who used a useless Haulier (Yodel) who failed to find my house despite having instructions. That order was cancelled and I reordered with Castlegate Lights. They provided a speedy delivery and the goods were perfect, I even saved myself a couple of quid. well done”
