“I have ordered from this company previously. The products have always been exactly as stated. Very helpful staff and prompt delivery from time of order.”
“I have used this company for years, however on this occasion I am disappointed. The light I bought for £83 was "flatpacked" - very complicated and fir that price I expect it yo be ready madr. There needs to be a warning on the advert if Castlegate expect people to build lights. I was told I could return it for a refund, however the link they sent didn't work and when I asked customer services to sort out, they haven't got back to me to organise the return. I need the refund in order to buy a properly put together light.”
“First time purchaser and I can honestly say that my experience with Castlegate Lights has been exceptional. From the onset of the order to delivery, the process has been faultless. Communication has been on-point and the items were delivered on time.
I would add that there was a minor issue with one of the bulbs I had purchased and the customer service team were amazing post sale.
I would highly recommend any wishing to use this company.”
“I searched for the pendant lights I wanted and found them at Castlegate Lights. They were priced much lower at Castlegate so I ordered 3. I was pleasantly surprised when they arrived the following morning. They were well wrapped in bubblewrap and double boxed.
I am a very satisfied customer!!”
“Great range of products, easy to navigate website and very helpful customer service makes this a must-go-to for domestic lighting, inside and outside”
