“Very pleased with lamp purchased although the shade looked slightly darker in the picture. Good communication but short notice of delivery and we were not able to be in, they didn?t leave it so had to rearrange but saying that it was re delivered the next day. Generally pleased with quality of product and price paid which was cheaper than other websites looked at for same product.”
“My wife ordered the wrong lights and phone them up and the order was cancelled immediately, and ordered the correct lights they turned up and were absolutely fantastic, couldn't fault the Lady in the office that we spoke to”
“Excellent products and after sales service. I ordered a ceiling light and two wall lights. The ceiling light was faulty, so I emailed Castlegate with a photo, then rang to make sure it was sent. The lady I spoke to was extremely helpful and sorted a replacement and explained what I needed to do to sent faulty light back. The replacement came a couple of days later and a courier collected faulty light on the day I requested. All in all an excellent service. I have recommended Castlegate lights to several people since.”
“Looked for the Antique brass table lamp to go with my floor lamp and was pleased to find one at castlegate lights. Delivery not as quick as I would have expected but still within 2 weeks. Product arrived well packed and is just perfect for my dining room.”
“very competitive pricing, quick delivery with free postage. items safely wrapped and delivered. easy to order using amazon pay or paypal facility. wide range to choose from.”
“Customer service was excellent. I was able to get through quickly to someone who could answer my question competently and politely initially about why there was no express delivery option. When I rang later to enquire about tracking, information was available quickly. The light arrived within the estimated timescale and is of high quality.”
