“The items ordered were great they are now set up and working and looking good. However I would have liked to have had the light bulb that the lights required to have been offered for me to purchase at the same time has I ordered the lamps.”
“Great selection on the website with large range of both traditional and modern pieces. The product I purchased had a screw which was unfortunately stuck. The product is produced by a different company so it was not Castlegate?s fault at all and was just bad luck. I asked for this to be exchanged or returned and Colin was very helpful and efficient. He double checked that the replacement part worked correctly and did not have the same issue before sending it out to me with express dpd delivery. This meant from noticingthe issue to receiving the replacement took less than 48 hours. There was no quibble and the service from start to finish was simply great. When I ordered the light initially I was warned it could take 5 days to arrive, longer than other products available, it was good to have this warning but even better when it arrived within 2 days. The product looks just as pictured and is very nice. Castlegate totally exceeded my expectations and I will certainly recommend to friends and family.”
“Great website and service. Ordered a few times from Castlgate Lighting and have received my orders promptly, with no problems. Have recently bought some crystal single wall lights (DAR), which are beautiful, however we had a bit of a challenge getting them to sit at 90? to the wall and not droop. Only snag! I'd recommend Castlgate Lighting to anyone looking for good quality lights.”
“I was looking for an outside light for a garden building and with a website so easy to navigate I quickly found the items I was looking for .With so much choice and a budget to suit everyone I at first found it difficult to choose.I eventually found the perfect lamp and at an amazing price,thanks Castlegate.It had delicate parts and arrived well packaged (not excessive) intact and on time.”
“Nice price, quality products and quick delivery. Very quick delivery of the lights. The wall lantern lights I ordered are also of good quality and looks nice outside my house. Very pleased with my purchase.”
“A massive selection of lights at good prices. The lights I ordered were said to be in stock but only 1 out of 2 types I ordered actually were. I was given a 2 week delivery time for the others. I heard nothing and chased them after 3 weeks and was told it would be a further 1 week. This part of the order was for 2 lights but only one arrived when promised and on further chasing I found that the other had been held back because it was damaged......great, but why not email me to tell me what was happening. A few emails to update me would have made all the difference.”
“Great service, easy to use website, speedy courier and packaged well. And lights are just right, exactly as described. Will definitely use Castlegate Lights again.”
“Really happy with my purchase of 2 x 3 Light Ceiling Lantern In Polished Chrome Finish for hallway and stairs - also excellent notification of delivery and Customer Service - would defintiely use this company again!”
