“Excellent packaging, prompt delivery and friendly help with a minor assembly problem. I expected the free candle bulbs to be just the ordinary filament type, but they are halogen. The bulb 'perk' makes this the best deal on the web.”
“Amazed, I placed my order around lunchtime and received the items by 08.30am the following morning. Really well packed and good quality. Excellent service and I wouldn't hesitate to buy again.”
“Received my item and there was a problem with the transmitter. Contacted the company immediately to report this and they got back to me asap with the promise that they would put a new transmitter in the post - they were true to their word. Fantastic service - the more well known companies could learn a thing or two from them!!”
“The lights look very modern and smart, I can't see what they look like up yet as I'm waiting for the kitchen to be plastered. They came very quickly and were packed well. Can't wait to see them up.”
“I ordered a pendant style light which had to be ordered through the manufacturer by Castlegatelight. This was done promptly and I was kept informed of likely delivery dates - which were accurate. Their choice of carrier and the accurate timing of the eventual delivery was spot on and very helpful. With the added bonus of a very competitive price I shall definitely use them again and recommend them to friends.”
“Lovely table lamp. True to picture. Bought it to light up a dim corner and set off the pretty chest of drawers it stands on. The only reason I haven't given it 5 stars is because it would have been even better if the crystal caught the light and sparkled but it doesn't. Still a pretty detail though. Delivery spot on time advised. Packing very protective”
“The website was easy to navigate; plenty of information and good pictures. The service was excellent with a really quick delivery. Overall I was very pleased with my purchase experience and I absolutely love my lamp - so much so that I plan to buy a second for me and possibly one for a friend's birthday. How nice am I??? ;-)”
“I ordered Christmas lights, which were delivered within a couple of days. Most impressive was the delivery options via DPD. I was notified by email if the proposed delivery date with options to change the date, or have the item delivered to a neighbour. I opted to stick with the original delivery date and arranged to work from home. I then got a further email advising me that delivery would take place between 11:41 and 12:41. Yeah, right, I thought. Delivery made at 12:05. Unbelievable!”
“Bought an Konstsmide extension set for a good price, had a problem with the DPD delivery but Castlegatelights sorted everything out. Excellent, will buy from again.”
“I love my new wall lights, they are going to look fantastic ! Thank you too for the great service especially sorting out the delivery which I managed to send to our old address !!! All my fault, but you sorted it without any trouble , would certainly use you again !”
“A really nice lamp. Assembly was fairly easy, but the instructions weren't especially clear in places. Item arrived very quickly and looks and feels great.”
“I've now ordered three globe single light ceiling pendants because they are so good. Castlegatelights dispatch very quickly and keep you updated by email and text on when your delivery will arrive, with the option to rearrange. I received my order within 3 days. Excellent!”
“Ordered 3 x wall lamps via internet, unfortunately one lamp was out of stock, i was kept informed of this, from Castlegatelights, within a short time, all three arrived ,but with broken shades - there was no fault with the packaging as all boxes were sealed and intact - I emailed Castlegatelights and within 48 hrs new shades arrived fully intact. Was very impressed with the service I received and of course the price . Would well recommend”
