“Highly recommended. My lights were delivered internationally within a couple of days and I am very pleased with them. The price was the best offered on the internet.”
“Really pleased with the lights ordered. Customer service team were brilliant, goods arrived promptly and well packaged. Haven't yet got the electrician to fit them, but all looking very good so far. Thank you!”
“Really easy to navigate and select items. Great choice too as I needed bathroom lighting. The custoemr communication is excellent with updates as every stage. the delivery was quicker than predcited, which was fine, as they told me when it would be delivered, even with a time slot. Excellent.”
“The lighting choices available from Castlegate was very good and the site was easy to use. Costs were competitive and the lights ordered were well packaged and arrived safely. We were given a delivery date and time and made arrangements to be at home, but the delivery did not arrive at the date and time specified. We were then sent a new delivery date and time for the following day, which did happen. There was no explanation or apology from the delivery company.”
“The item ordered was delivered the next day and we were kept updated all along the way with a delivery slot of one hour. It arrived at the right time which was really convenient.”
“The service was extremely good, and the items arrived very quickly. The Christmas lights themselves were delightful, and very contemporary, and so would look good in place long aster the festive season. I wouldn't hesitate to buy from the company again..and will likely do so in the New Year. Vey pleased all round.”
“Had a system problem when trying to order on-line. Liaised with a lovely and very helpful lady in customer services who was very helpful and took my payment over the phone. I received my beautiful light fitting within two days !!! I am very impressed with the Company and I will be purchasing another one of these light fittings very soon! Thank you so much !”
“Lamp was delifivered within a few days of ordering: some broken parts in transit, which were very quickly replaced. Very impressed with the service received!”
“The goods are excellent, arrived promptly and the tracking information provided was clear and accurate. The lights were VERY well packed and the price was very good and cheaper than other places I looked at for the same item. I was so impressed that I have since ordered more fittings and the staff have been very helpful. Overall - very impressed and definitely recommend.”
“From buying the light to it arriving at my home I can not fault the staff and the courier.It arrived on the day it said and they could even give me a time to when it would arrive which was great because i did not need to stay in all day I will use them again.”
“Really pleased with my purchase. First time I tried to order it failed as my name didn't quite match the name on my card. Tried the order again and emailed to confirm it was OK, got a nice resonse very quickly saying the order was fine and the light was due for despatch that day. Quick despatch and delivery, got emails saying my light had been despatched and another saying it that it had gone out for delivery. Offer voucher turned up within the two week time period stated and with a full, personal letter rather than just a with compliments slip as I would have expected - thought that was a nice touch. Didn't have to chase up the voucher (which often seems to be the case with these things). Excellent prices and free delivery. Very happy - can't rate them highly enough.”
