“Stunning Reindeer. Arrived quickly and in perfect condition. Added bonus that it is in one piece. Straight out of the box and plug in. Highly recommend.”
“Goods were excellent, delivery via APC was poor. Overnight slot was cancelled early on - not a problem. Monday?s delivery didn?t happen, and Tuesday even less information. Wednesday only happened due to a switched on driver, who realised that the allocated slot was likely to fall off the bottom, and delivered early. All this despite Castlegate chasing them. Would check the courier before using again.”
“Good quality at a better price than elsewhere. Very pleased with the lights Helpful customer service Simple and quick when needed to change account details Good delivery - kept well informed of progress”
“Lights arrived before expected delivery date, were well packaged and in working condition. Website was easy to use as had a good selection of lights both in terms of size, style and price. Thanks.”
“Delivery was faster than estimated, so that was great. However the light fitting from Elstead lighting (hinkley Plymouth range) had obviously not been inspected prior to dispatch. This is a chandelier style fitting with eight lights and faily expensive. On inspection all the lights and the central spindle were out of alignment, and loosely fitted. Further investigation revealed the locking nut deep within the spindle construction had not been done up at all. We had to dismantle and reassemble the fititng, and even after that we are having to bend the central spindle rod and lamp arms by hand to get them upright. We should have returned it, but had booked scaffold for a day to put it up in our double height hallway.”
