“Very prompt, efficient service; from ordering to delivery only took 2 days. Also, very pleased that this light was quite a bit cheaper than other retailers. So, extremely satisfied customer:)”
We are delighted to hear that you are pleased with the service you have received and your purchase.
Thank you for leaving us a lovely review
Regards, Customer Care Team
“Your customer service is 1st class, ordered late afternoon and received lights by following lunchtime. Your company is fantastic. Nice to be able to speak with a human been. Advise very helpful.”
“Amazingly Castlegate have a telephone number that you can actually call for help and you can actually speak to a human! Not only that, I did not have to hang on the phone for long before my call was answered by a friendly, helpful & knowledgable customer service agent. As for the delivery, it arrived the next day! Can't comment on returns but my experience so far has been top notch!”
Thank you for leaving us a 5-star review
We really appreciate it and are glad you were satisfied with our service and your purchase
Regards, Customer Care Team
“A really nice shop with so many good quality things. We found such nice Cristmas LED-decorations. They were delivered only 2 days after and all communication through the process perfect. We will buy from you again! Thanks.”
We are sorry that you haven’t been completely satisfied with your item. The item is described as matt gold
Please contact enquires@castlegatelights.co.uk to discuss
Regards, Customer Care Team
“Excellent quality and value for money including an exceptionally fast delivery service. I've now purchased 2 lampshades in quick succession - this company will be my first port of call when I need anymore. I will definitely recommend them to friends and family.”
“Great exprience purching our 2 lovely wall lights. One arrived without the base plate and the team were great in resolving this quickly. I called the number and a customer service member was very polite and answered the phone without me having to leave a message.
Thank you can recommend.
Alida Ducat”
“Ordered two spotlights at 5.30pm arrived next day, now that’s service for you.
Installed the same day working great and looking fantastic.
Best company I have dealt with in a very long time, can not praise highly enough”
“Very happy with my order, it was packed well and everything was perfect, but what impressed me the most was how quickly I received my order. First time ordering with this company but definitely not the last. Five stars, thank you”
