“Ordered a new candle bridge. Confirmation of order came through with estimated delivery date then I got a later email which gave me a one hour time slot for that delivery. Parcel arrived within first quarter hour of that slot. Only negative - I wanted 2 candle bridges but they only had one in stock. They haven't told me when they might get some more in.”
“I have dealt three times with this company, always excellent and quick service; one occasion I had individual attention when I needed a couple of lights sent out to France; and another involving a noteworthy quick delivery - bearing in mind the time of year as a result of a last minute decision to do some decorating between Christmas and New Year!”
“I live in France and when I called to see if they would post to me. I was told "no problem" Very easy to order and all very helpfull. I would certainly buy from them again.”
“This was an easy website to view and enable me to find the product I was looking for quickly. Ordering was easy and best of all the price was the most competitive. Goods arrived quickly, well packaged. I would definitely use Castlegate again.”
“Excellent service , items received within a couple of days. Well packed and both sets worked!?? Please do not bombard me with emails from you or your contacts,!!!”
“Bought 2 lights. Both had (identical) manufacturing defects. After a quick phone call and no quibbles, replacement parts were sent free of charge. Now fitted and looking great.”
“We found all the products we wanted on this website and they kept us completely informed about when the products would be available and delivered - and stuck to it. Perfect!”
“Rapid efficient service. My light looks wonderful and the crystal droplets were expertly packaged to prevent damage in transport. I'm very happy and would definitely recommend Castlegate Lights.”
“I found the website to be extremely accessible and easy to filter and navigate, and the ordering process was smooth. I was communicated with from ordering to despatch and delivery; being notified to the hour of when the delivery would be made.The light fittings were delivered exactly when Castlegatelights said they would be, and were extremely well packaged. And to top it all, we love the light fittings. Excellent service.”
