Cartridge Shop Reviews

Name: Cartridge Shop
Rating: 4.77

4.8 Rating 18,158 Reviews

100 %

of reviewers recommend Cartridge Shop

Company Reviews

Metrics

Info

4.8

Based on 18,158 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

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Cartridge Shop 5 star review on 3rd March 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Have been using this company for a while. Good service, fair prices and quick delivery. Would recommend.”

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Posted 7 months ago

“Quick delivery and all round good service”

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Posted 7 months ago

“good products and prompt delivery delivered within 24 hours of placng order”

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Posted 7 months ago

“Excellent service and product, price was good, too.”

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Posted 7 months ago

“Met expectations. Standard delivery could improve.”

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Posted 7 months ago

“I've been a customer for around 5 years, but this time I've purchased from this company last time. I've ordred wrong ink by mistake, paid postage and return. At the end I was refunded only half of the price of the ink because I've opened it, however didn't use it and included original packaging. Refund took ages to receive, as they refunded me to the Cartrigde shop account instead of my debit card, to purchase from them again. Nobody replied to my complaint first time, had to get to them twice to get the response. Absolute disaster, I will never buy here anything again!”

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Posted 7 months ago

Good Afternoon, Thank you for your feedback. I apologise for the inconvenience you experienced during your recent return process. I understand your frustration, however, the item did not meet the terms and conditions of our returns process. I can see that our Customer Service team did provide you with a part refund as a good will gesture. If you do still require further clarify on this matter, please contact them again and they will be happy to assist you. Kind regards, Caroline. Team Cartridge Shop

Posted 7 months ago

“Whilst my original cartridge replacement order was quickly dispatched to their delivery company, the delivery didn’t happen. The delivery company ( on their tracking system) said the “package was bigger than they’d expected… so would have to sort out a special delivery. Getting nowhere I contacted Lindsay at Cartridge Shop to see if they could sort out ( whatever) the problem was. She was very quick and courteous in her responses and offered to redispatch my order again. She immediately did this and I’ve received the cartridges today… only 3 days ( including the weekend) from redispatch to delivery and receipt. Congratulations on very efficient and effective customer service!”

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Posted 7 months ago

Dear John, Thank you so much for your fantastic 5-star review! We’re thrilled to hear that Lindsay was able to resolve your delivery issue quickly and efficiently. It’s always our goal to provide top-notch customer service, and we’re glad that we could meet your expectations. If you ever need anything else, please don't hesitate to reach out. Warm wishes, Alison Team Cartridge Shop

Posted 7 months ago

“Very helpful especially when I made an error in my order enabling me to cancel and order the correct cartridges.”

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Posted 7 months ago

“Perfect product, easy and lucid website, brilliant delivery - what more could one want?”

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Posted 7 months ago

“Great Service, they always deliver !”

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Posted 7 months ago

“CAN'T FAULT, FAST DELIVERY. WILL BE BUYING FROM AGAIN”

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Posted 7 months ago

“Always efficient and well priced.”

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Posted 7 months ago

“Good quality, delivered quickly.”

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Posted 7 months ago

“prompt dispatch of goods, genuine HP cartridges, good service - repeat buyer. happy to recommend.”

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Posted 7 months ago

“I have been using Cartridge Shop for many years and the service is always excellent, next day delivery with excellent products.”

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Posted 7 months ago

“Cartridge shop is the best inks and delivery is spot on Many thanks”

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Posted 7 months ago

“Delivered quickly and does the job.”

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Posted 7 months ago

“Always prompt service, good products and great prices too”

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Posted 7 months ago

“Excellent and prompt service as always.”

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Posted 7 months ago

“Fast devilery, good comms, easy to get a receipt for my expenses claim.”

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Posted 8 months ago

Cartridge Shop is rated 4.8 based on 18,158 reviews