Cartridge Shop Reviews

4.8 Rating 17,249 Reviews
100 %
of reviewers recommend Cartridge Shop
4.8
Based on 17,249 reviews
Shipping & Delivery
Delivery Methods
Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
98%
Accurate And Undamaged Orders
99%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Returns & Refunds
Refunds Process
Very Easy
Returns Process
Easy

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Orders normally received in 2 working days of being placed. Also, I've had no problems whatsoever with Cartridge Shop products over the last 15 years.
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Posted 10 hours ago
very helpfull phone operator and delivery came as arranged
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Posted 1 day ago
good supply,good delivery,good service
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Posted 1 day ago
very professional staff and service
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Posted 1 day ago
Totally reliable. Good prices. Excellent quality. Speedy delivery. I've been using the Cartridge Shop for ages and have never been disappointed. Great service. Highly recommended
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Posted 2 days ago
Thanks to LUCY a small problem was dealt with efficiantly, in a curtious maner. I am very please with the after sales service.
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Posted 2 days ago
Dear Andrew, Thank you for your review. I am so sorry to hear about the problem you have experience I will get a member of our team to contact you. Kind regards Lucy Cartridge Shop
Posted 2 days ago
Good quality product, much cheaper than the own brand version, and speedy delivery.
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Posted 2 days ago
Quick delivery and quality item.
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Posted 2 days ago
Excellent inks super quick delivery and much cheaper than the originals
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Posted 2 days ago
Cartridges arrived on time!
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Posted 3 days ago
Easy to order and quick delivery
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Posted 3 days ago
prompt delivery. product quality fine.
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Posted 3 days ago
Quality products at a competitive price delivered as promised
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Posted 3 days ago
Very efficient. Products are good.
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Posted 4 days ago
Top quality product and very quick delivery
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Posted 4 days ago
Good service and quick delivery
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Posted 4 days ago
Easy to order and quick delivery
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Posted 5 days ago
Yet another smooth purchase Competitive prices and prompt delivery Thanks
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Posted 5 days ago
I’ve used Cartridge Shop several time before, and never had a problem. My last order of ink cartridges were all leaking ink when I opened the package. I rang them and the lady was polite and helpful, just asked me to send the photo I had taken of the leaking cartridges and forward it with an email. The problem was dealt with quickly and efficiently after an exchange of emails, replacements were sent immediately, there was quibbling or excuses from them, just a sincere apology. I fully understand problems occur sometimes, but it’s how it’s dealt with shows how good a company is and in this instance Cartridgeshop were excellent. I feel I must mention Emma and Marianne and give them praise for the polite and helpful way they dealt with my problem. Thanks to you both for solving my problem with no stress, you’re a credit to the company. David Bartlett.
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Posted 1 week ago
Dear David, Thank you so much for your outstanding 5-star rating of Cartridge Shop! We truly appreciate your continued support and loyalty as a customer. We are sincerely sorry to hear about the issue you encountered with your last order of ink cartridges. However, we are delighted to hear that our team, especially Emma and Marianne, was able to swiftly and efficiently resolve the problem for you. We pride ourselves on providing excellent customer service and it brings us great joy to know that they were able to assist you in a polite and helpful manner. Once again, we truly appreciate your kind words and sincere praise. If you have any further needs or if there's anything else we can assist you with, please don't hesitate to reach out to us. We are always here to help. Thank you for choosing Cartridge Shop! Warm regards, Emma
Posted 1 week ago
I ordered the wrong Canon printer from CartridgeShop only realising my mistake a few hours later. I phoned them and was answered by Alison who could not have been more helpful. Although the order had already been processed through to the warehouse she managed to cancel my order, and organise my refund. What's more, Alison phoned and emailed me to confirm this. I have only bought cartridges from here in the past but I would definitely recommend them for customer service!
Helpful Report
Posted 2 weeks ago
Good Morning, Thank you so much for your 5-star rating of Cartridge Shop! We truly appreciate your support and satisfaction. We are delighted to hear that Alison was able to address and resolve the issue you had. Our team takes great pride in providing excellent customer service, and your kind words will surely motivate them to keep up their exceptional work. Once again, thank you for choosing Cartridge Shop. If you have any further inquiries or need assistance in the future, please don't hesitate to reach out to us. Best regards, Cartridge Shop
Posted 2 weeks ago
Cartridge Shop is rated 4.8 based on 17,249 reviews