Cartridge Shop Reviews

Name: Cartridge Shop
Rating: 4.77

4.8 Rating 18,159 Reviews

100 %

of reviewers recommend Cartridge Shop

Company Reviews

Metrics

Info

4.8

Based on 18,159 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

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Cartridge Shop 5 star review on 3rd March 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very convenient even for small orders.”

Helpful Report

Posted 1 year ago

“Next day delivery was not available so had to wait 2 or 3 days which was a bit of a bind. Otherwise everything was fine.”

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Posted 1 year ago

Thank you for your review and for sharing your experience with us. We apologize for the inconvenience caused by the delay in delivery; we understand that waiting can be frustrating. Unfortunately, we are unable to offer next day delivery in your area. It's great to hear that everything else went smoothly, and we appreciate your understanding. Should you need assistance in the future or have any questions, please feel free to reach out. Thank you again for your feedback, and we hope to serve you better next time! Best regards, Gemma Cartridge Shop

Posted 1 year ago

“Price is right and get my purchase timeously...”

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Posted 1 year ago

“Very good service as always”

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Posted 1 year ago

“I am pleased with the service, the quality and the value of the printer inks that I receive from Cartridge Shop. I am happy to recommend Cartridge Shop.”

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Posted 1 year ago

“Fast and efficient service at a very competitive price. Would highly recommended.”

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Posted 1 year ago

“A great service”

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Posted 1 year ago

“Great service from Louis and Simon regarding an issue I had with a cartridge, all sorted really quickly 👍 Thanks!”

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Posted 1 year ago

Thank you for your fantastic 5-star review! We're thrilled to hear that Louis and Simon provided great service and resolved your cartridge issue quickly. Your satisfaction is our priority, and it's always rewarding to know our team is making a positive impact. If you ever need further assistance or have any questions, don’t hesitate to get in touch. Thanks again for your kind feedback! Best regards, Gemma Cartridge Shop

Posted 1 year ago

“Lucy A was very helpful organising cartridges being sent out to me. Thank you 5*”

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Posted 1 year ago

Hi Chris, Thank you so much for your amazing 5-star review! We're delighted to hear that Lucy A was so helpful in organizing your cartridges. If you need any further assistance or have any questions in the future, feel free to reach out. Thanks again for your kind words! Best regards, Gemma Cartridge Shop

Posted 1 year ago

“Always deal with Cartridge Shop and no probloms so far”

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Posted 1 year ago

“Gemma was very helpful and professional when I reached out to report about the toner I bought a couple of months ago. She provided guidance and arranged for a replacement when one of the toner didn't work. Thank you Gemma.”

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Posted 1 year ago

Good morning, David, Thank you so much for your wonderful 5-star review! We really appreciate your kind words about Gemma’s professionalism and assistance. It's great to know she was able to guide you and arrange a replacement for your toner. Should you need any further help or have any questions in the future, please don't hesitate to reach out. Thank you once again for choosing Cartridge Shop! Best wishes, Cartridge Shop

Posted 1 year ago

“A great service. Select your printer from their huge list, so you know you are selecting the exact cartridge for your printer. They offer top brands and 'compatibles', these are excellent for everyday printing needs and cope well with photograph quality. The order process is quick and easy to navigate. The delivery time is amazing. I am a regular customer and have never been disappointed. Highly recommend this company.”

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Posted 1 year ago

“Louis was most helpful to me as sometimes I am very confused with ordering.”

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Posted 1 year ago

Good Afternoon, Thank you so much for taking the time to share your feedback about Cartridge Shop. We appreciate your kind words and are absolutely thrilled that you had a positive experience with Louis. We understand that everyone's needs are unique, and we are always here to assist you. If you ever need any help or have any further questions, please don't hesitate to reach out to us. Our friendly team is dedicated to providing assistance and finding the best solutions for you. Once again, thank you for your valuable feedback. We truly appreciate your support and hope to have the opportunity to serve you again in the future! Warm regards, Lindsay Cartridge Shop

Posted 1 year ago

“I always use compatible inks from The Cartridge Shop. They are WAY cheaper than the 'real' thing and every bit as good, the quality is undeniable. I have never had any issues with these inks and I've been using them for over 10 years!”

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Posted 1 year ago

“Quick and efficient service”

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Posted 1 year ago

“Seems like a cheaper way of buying cartridges but I have come across a few black cartridges that are just not up to scratch. The printing comes out smudgy, bleary and broken - I clean and align the printer heads but the only way to solve this problem is changing the cartridge. I do wonder if it's a false economy.”

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Posted 1 year ago

Dear Alison, Thank you for taking the time to leave a review. I am sorry to hear you are having an issue with the black cartridge you have purchased from us. I will ensure a member of our customer service team contacts you shortly to discuss this issue with you further. Kind Regards, Lindsay Cartridge Shop

Posted 1 year ago

“Ive been using The cartridge shop for a number of years . Ordering is simple and delivery quick. i have had no problems with compatible cartridges for my Epson printer.”

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Posted 1 year ago

“Wonderfully efficient service.”

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Posted 1 year ago

“Good site nice staff”

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Posted 1 year ago

“Always quick to respond. Good value for money. Very pleased with the service”

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Posted 1 year ago

Cartridge Shop is rated 4.8 based on 18,159 reviews