Cartridge People Reviews

Name: Cartridge People
Address: Unit 13, Orion Park, University Way, Crewe, Cheshire, United Kingdom
Rating: 4.77

4.8 Rating 127,555 Reviews

96 %

of reviewers recommend Cartridge People

Company Reviews

Metrics

Info

4.8

Based on 127,555 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

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Cartridge People 5 star review on 7th March 2026

231

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“response to purchase request was good delivery was prompt ,good service”

Helpful Report

Posted 2 weeks ago

“When I ordered the wrong items they were very helpful about returning them. I always use Cartridge People now. Items arrive in good time well packed with an freepost envelope to recycle old print cartridges.”

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Posted 2 weeks ago

“Cartridge people are very good excellent service with nextvday delivery keeping you updated on depatch of item. Ink is very good quality”

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Posted 2 weeks ago

“Outstanding and prompt service.”

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Posted 2 weeks ago

“They called and recommended their cheaper version and assured me it would work (when others haven't) so effectively got two packs for the price of one. Cartridges worked fine and order arrived swiftly. All good.”

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Posted 2 weeks ago

“Easy to order. Prompt delivery. Like the return used cartridge service.”

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Posted 2 weeks ago

“Good prompt service at a reasonable price. Will use again.”

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Posted 2 weeks ago

“I had a problem with my toner cartridge. I contact the customer service team and they dealt with it promptly. I got a replacement within two days. Excellent service. Very pleased.”

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Posted 2 weeks ago

“Rachel was extremely helpful when I contacted her regarding a problem with my cartridges. As it turns out, I had misordered, but she did everything she could to help me out- and very promptly too. Very impressed, and would recommend using this company thanks to great customer service.”

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Posted 2 weeks ago

Thank you for your feedback. We’re really pleased to hear Rachel was extremely helpful and resolved the issue promptly. We’ll pass your kind words to her. Kind regards, Team Cartridge People

Posted 1 week ago

“I had the unusual experience of a Cartridge People own brand ink cartridge which would not install correctly. I contacted CP Customer Service and received a very swift and helpful response from Louise clarifying the details. She offered to send a replacement straightaway at no cost and without any quibble. Louise kept me informed of the cartridge's despatch. It arrived by courier only 24 hours after me first contacting CP about the issue. Very impressive service indeed.”

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Posted 2 weeks ago

Thank you for your feedback. We’re really pleased to hear Louise was swift and helpful. We’ll pass your kind words to her. Kind regards, Team Cartridge People

Posted 1 week ago

“Sam at customer services was able to address my concerns with a faulty cartridge and arranged for a replacement to be sent out immediately. I have always received excellent service from this company and would highly recommend them.”

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Posted 2 weeks ago

Thank you for your feedback. We’re really pleased to hear Sam addressed your concerns and arranged a replacement promptly. We’ll pass your kind words to him. Kind regards, Team Cartridge People

Posted 1 week ago

“Great service from Lucy in customer services.”

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Posted 2 weeks ago

Thank you for your feedback. We’re really pleased to hear Lucy provided great service. We’ll pass your kind words to her. Kind regards, Team Cartridge People

Posted 1 week ago

“Been using Cartridge People for a while now as very competitive pricing on original toner and ink generally arrives quickly. I eventually gave in and changed to their compatible Brother cartridges. Yesterday I had my first ever issue with a cartridge which was promptly responded to by Lucy who gave me a range of options. I chose to have a replacement sent out as I've been very happy with the quality up till now. Thanks Lucy!”

Helpful Report

Posted 2 weeks ago

Thank you for your feedback. We’re really pleased to hear Lucy was prompt and helpful, and that you were happy with the replacement option. We’ll pass your kind words to her. Kind regards, Team Cartridge People

Posted 1 week ago

“Thanks to Melanie for great support and problem-solving!”

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Posted 2 weeks ago

“Chris was very helpful when Evri let us down yet again with uplift. Arranged to send out recycling bags for our toner cartridges. Thank you”

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Posted 2 weeks ago

Good afternoon. Thank you for your feedback. We’re really pleased to hear Chris was helpful and that we could arrange recycling bags for your toner cartridges after the delay with Evri. We’ll be sure to pass your kind words to him. Kind regards, Team Cartridge People

Posted 1 week ago

“Originally ordered Epsom Cartridges and received a phone call asking to try theirs instead of Epsom, I gave it a go and I instantly regretted it. It’s ended up costing my business as the ink quality decided to change mid print. I’ve printed 50 invites and the last 13 have terrible quality and discoloured. Epsom have never given me this issue. Annoyingly I got upsold to this. Nevertheless delivery was great quicker than expected.”

Helpful Report

Posted 2 weeks ago

Good afternoon, Thank you for your feedback. I’m really sorry to hear about the ink quality issues you experienced. I will be in contact with you to resolve this. Kind regards, Team Cartridge People

Posted 1 week ago

“Ordering cartridges from CartridgePeople is simplicity itself. I had a few printer/ cartridge issue which were dealt with by Rachel efficiently, customer-friendly and speedily; the services that stood out were customer-friendly and very fast delivery. Because of this excellent service, I have no hesitation in recommending CartridgePeople for all your cart. needs.”

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Posted 2 weeks ago

Thank you for your wonderful review. We’re really pleased to hear Rachel helped efficiently and that you found ordering simple with speedy delivery. We’ll be sure to pass your kind words to her. Kind regards, Team Cartridge People

Posted 1 week ago

“Sam provided absolutely outstanding customer service from start to finish. He was incredibly pleasant to deal with and personally went out of his way to make sure our order was delivered as swiftly as possible. His communication, professionalism, and genuine willingness to help really stood out. A real credit to Cartridge People - thank you again, Sam!”

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Posted 2 weeks ago

Thank you for your wonderful review, Olive. We’re thrilled Sam provided outstanding service and that your order arrived swiftly. We’ll be sure to pass your kind words to him. Kind regards, Team Cartridge People

Posted 1 week ago

“Easy straight forward ordering - arrives generally the next day via courier, free pen!! Request for an invoice dealt with by Chris via email in less than 10 minutes. Not has the occasion to deal with returns or refunds - thank you for a great service.”

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Posted 2 weeks ago

Thank you for your kind review. We’re really pleased to hear the order arrived quickly and that Chris handled the invoice efficiently. We’ll pass your thanks to the team. Kind regards, Team Cartridge People

Posted 1 week ago

“I have used Cartridge People for several years and their service has consistently been first class. Their products are excellent quality, prices are very competitive, and delivery is always remarkably quick. I recently had to make a telephone enquiry and was extremely impressed by the professionalism and helpfulness of Marianne from customer services. She was friendly, knowledgeable, patient, and resolved everything efficiently. I would also like to mention Melanie, who has also provided outstanding help and advice in the past. It is increasingly rare to find a company that combines excellent customer service with great value and reliable delivery, but Cartridge People continue to do exactly that. I would highly recommend them to anyone looking for printer supplies and expert advice.”

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Posted 2 weeks ago

Thank you for your kind review. We’re really pleased Marianne and Melanie could assist and that you value our service, value, and delivery. We’ll pass your thanks to the team. Kind regards, Team Cartridge People

Posted 1 week ago

Cartridge People is rated 4.8 based on 127,555 reviews