Cartridge People Reviews

Name: Cartridge People
Address: Unit 13, Orion Park, University Way, Crewe, Cheshire, United Kingdom
Rating: 4.77

4.8 Rating 118,143 Reviews

96 %

of reviewers recommend Cartridge People

Company Reviews

Metrics

Info

4.8

Based on 118,143 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

Visit Website

Write Your review

Tell us how Cartridge People made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Cartridge People 5 star review on 25th June 2025

Ian H

Cartridge People 5 star review on 14th May 2025

Ian J

Cartridge People 5 star review on 9th March 2025

Stanley K

Cartridge People 5 star review on 23rd February 2025

Trevor B

227

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“A really professional organisation, competitve prices and supplied on schedule”

Helpful Report

Posted 22 hours ago

“Cartridge People were excellent in dispatching quickly but were let down by Evri which kept saying we will deliver the next day and after waiting each day for 5 days it eventually arrived. We were home when they delivered but never rang the bell and just left it on the doorstep in full view. Their proof of delivery was a photo of our doorstep!”

Helpful Report

Posted 1 day ago

“Quick and efficient”

Helpful Report

Posted 1 day ago

“Purchased black ink cartridges as usual from Cartridge People. After a few weeks the print became unreadable. Tried cleaning but no joy. Replaced cartridge and all good. Gemma at Cartridge People was very helpful and will use them as usual and recommend the good customer service.”

Helpful Report

Posted 2 days ago

Thank you for your review! We're glad to hear that Gemma was able to assist you effectively. It's great that you found a solution with the new cartridge, even though the first one didn't meet your expectations. We appreciate your recommendation and look forward to serving you again in the future. Warm regards, Alison Team Cartridge People

Posted 2 days ago

“Cartridge People have always given me fantastic service, for years. They always follow up with a phone call if they think they can offer me a better deal. I also didn’t realise there is a 12 month warranty on cartridges if there is a problem. Really great service all round.”

Helpful Report

Posted 2 days ago

Thank you so much for your lovely review! We're thrilled to hear that you've consistently experienced fantastic service with us over the years. It's great that our team has been able to offer you better deals and that you discovered our 12-month warranty on cartridges! Your satisfaction is our priority, and we’re always here to help. Warm regards, Team Cartridge People

Posted 2 days ago

“fast and accurate”

Helpful Report

Posted 3 days ago

“My online request for assistance with a new toner cartridge displaying as 'empty' was promptly responded to by Aden. His email provided clear step by step instructions that quickly resolved my problem. Good service from Cartridge People.”

Helpful Report

Posted 3 days ago

Thank you for your kind review, Gary! We're delighted to hear that Aden was able to assist you promptly and that the instructions provided resolved your issue quickly. Your satisfaction is our priority, and we appreciate your recognition of our service. If you need any more help in the future, feel free to reach out! Warm regards, Team Cartridge People

Posted 3 days ago

“Phil from Customer Services went above and beyond to sort out why my ink replacement wasn't working. Gave me lots of tips and sent a replacement cartridge. I have always found their delivery and price spot on and the customer service I just received was exceptional. (Only not giving 5 stars because of the problems with the cartridge)”

Helpful Report

Posted 3 days ago

Thank you for your kind review! We're so pleased to hear that Phil was able to assist you and go the extra mile to resolve the issue with your ink replacement. Your feedback about our delivery and pricing means a lot to us. We’re committed to ensuring that our customers have a smooth experience, and we appreciate your understanding regarding the cartridge problem. If you need any further assistance, don't hesitate to reach out! Team Cartridge People

Posted 3 days ago

“Received Hard Sell after placing order. I wanted an original but they tried to sell me their own brand!”

Helpful Report

Posted 3 days ago

Thank you for your feedback! We're sorry to hear that you felt pressured to consider our own brand after your order. Our goal is to provide options that suit our customers' needs, and we appreciate your input on this matter. We value your preference for original products and hope to serve you better in the future. Warm regards, Team Cartridge People

Posted 3 days ago

“Hi when i had a problem Lindsay communicated quickly and found a solution and all is now good”

Helpful Report

Posted 3 days ago

Thank you for your feedback! We're pleased to hear that Lindsay was able to resolve your issue quickly. Providing efficient support is what we strive for, and we're glad to know everything is now good. We appreciate your positive comments and look forward to assisting you again in the future. Warm regards, Team Cartridge People

Posted 3 days ago

“I ordered 2 cartridges for my Dell printer. One was the wrong type, so I informed Cartridge people. I got a quick response from Hannah who organised a replacement. Excellent service. Hope you have sorted out the warehouse problem. Lars M”

Helpful Report

Posted 4 days ago

Thank you for your review, Lars! We're glad to hear that Hannah was able to resolve the issue with your cartridges quickly. We appreciate your understanding, and we'll continue to work on improving our warehouse processes. Your positive feedback means a lot to us, and we're here to help whenever you need! Warm regards, Team Cartridge People

Posted 4 days ago

“I have used Cartridge People in the past and has been fine. But this was first time ordering since now using a laser printer. I placed my order. But I never received it. This is not Cartridge People's fault. This is Evri. Evri made out they had delivered and still use that term. I won't be ordering again anywhere that uses Evri. Cartridge People dealt wity my complaint accordingly and they said they would refund me. So, I still have no complaints with Cartridge People. But while they use Evri, then I won't place an order again. Even if it means paying more elsewhere for the dame thing just so I know I have got it.”

Helpful Report

Posted 4 days ago

Thank you for your review, Elizabeth. We’re pleased to hear that despite the delivery issue, our team was able to assist you with your complaint. Your feedback is invaluable, and we completely understand your concerns with your Evri delivery. We’re do have the option to use DPD if that helps? If you do still require further help, please do get back in touch. Warm regards, Caroline. Team Cartridge People

Posted 4 days ago

“This was the first order to this office and for some reason the delivery was routed to Head Office (which could have been the way I entered the details on the order). Anyhow due to messages left by Courier I was able to contact Wiktoria at Cartridge People who sorted this out extremely quickly with absolute courtesy and customer focus. Thank you Wiktoria!”

Helpful Report

Posted 4 days ago

Thank you for your kind words, Trevor! We're glad to hear that Wiktoria was able to assist you promptly and with such professionalism. Your feedback is incredibly important to us, and we're always here to make your experience as smooth as possible. If you need anything else in the future, please feel free to reach out! Warm regards, Team Cartridge People

Posted 4 days ago

“Cartridge people has, always been reliable and courteous. Even when the latest order hit a difficulty the issue was, dealt with professionalism and politeness. No issue is too big for them to deal with. I will certainly be happy to use them again.”

Helpful Report

Posted 5 days ago

Thank you for your kind review, Stewart! We're delighted to hear that you find us reliable and courteous. It's great to know our team managed to handle your recent issue with professionalism and politeness. Your support means a lot to us, and we look forward to serving you again in the future! Warm wishes, Team Cartridge People

Posted 5 days ago

“One of my Laser cartridges was faulty & it has been replaced. This was all in the space of a few minutes. Great service from Lucy”

Helpful Report

Posted 5 days ago

Thank you for your wonderful review! We're so pleased to hear that Lucy provided you with great service and resolved the issue quickly. Your satisfaction means a lot to us, and we're here to help with any further questions or needs you may have. Warm wishes, Team Cartridge People

Posted 5 days ago

“Very happy with the service”

Helpful Report

Posted 5 days ago

Thank you for your great feedback, Roy! We're delighted to hear that you're happy with our service. Your satisfaction means everything to us, and we're here to assist with anything you need in the future! Warm regards, Caroline. Cartridge People

Posted 4 days ago

“Ordered and delivered within timescales”

Helpful Report

Posted 5 days ago

“I ordered a black and colour cartridges and was persuaded by a salesman because how good the discount was I was best to order two of each so I did. They didn't work on my computer it still said I had no ink and wouldn't work. I then had to order HP own brands which do work, they look identical but obviously aren't”

Helpful Report

Posted 5 days ago

Thank you for your review, Mandy! We're sorry to hear that the cartridges didn't work as expected on your computer. It can be frustrating when products don't align with your needs. We appreciate your feedback on this matter and will use it to enhance our offerings. If you have any further questions or need assistance, feel free to reach out! Warm regards, Team Cartridge People

Posted 5 days ago

“Fast helpful and polite service.”

Helpful Report

Posted 5 days ago

Thank you for your positive feedback! We're delighted to hear that you experienced fast, helpful, and polite service. Your satisfaction means a lot to us, and we're here to ensure your future orders are just as smooth. Warm regards, Caroline. Team Cartridge People

Posted 4 days ago

“I have bought printer ink from Cartridge People for several years. I recently bought one own-brand colour cartridge which wasn't printing well, so I contacted the customer service team. Liam responded promptly with advice but when it became clear that it was a faulty cartridge, he ensured that a replacement cartridge was quickly sent out to me with no fuss.”

Helpful Report

Posted 6 days ago

Thank you for your great review! We're glad to hear that Liam was able to assist you promptly and make the replacement process smooth. Customer satisfaction is our priority, and it’s reassuring to know that your experience met your expectations. If you need anything else in the future, feel free to reach out! Best wishes, Team Cartridge People

Posted 6 days ago

Cartridge People is rated 4.8 based on 118,143 reviews