Cartridge People Reviews

Name: Cartridge People
Address: Unit 13, Orion Park, University Way, Crewe, Cheshire, United Kingdom
Rating: 4.77

4.8 Rating 127,565 Reviews

96 %

of reviewers recommend Cartridge People

Company Reviews

Metrics

Info

4.8

Based on 127,565 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

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Cartridge People 5 star review on 7th March 2026

231

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I have been using remanufactured inkjet cartridges from Cartridge People for more than five years. Recently, for the first time ever, one replacement cartridge failed to work in my printer. I spoke to Louise from Cartridge People and she promptly arranged to send me a replacement free of charge. I was very impressed with the way my problem was resolved quickly and courteously. I shall continue to use Cartridge People cartridges in my printer.”

Helpful Report

Posted 2 weeks ago

Thank you for your kind review. We’re really pleased Louise could help quickly and courteously, and that you’re happy with the replacement. We’ll pass your thanks to Louise and the team. Kind regards, Team Cartridge People

Posted 2 weeks ago

“Order received the day after the HP ink was ordered. Great service (as ever).”

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Posted 2 weeks ago

“with lindlys help sort out my ink problem thanks”

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Posted 2 weeks ago

Thank you for your kind review. We’re really pleased Lindsay could help sort out your ink problem, and that you’re happy with the service. We’ll pass your thanks to Lindy and the team. Kind regards, Team Cartridge People

Posted 2 weeks ago

“Sam who sorted problem out was very helpful and restated my opion of the company.More staff like Sam are hard to finf .”

Helpful Report

Posted 2 weeks ago

Hi Roger, Thank you for sharing your feedback and for highlighting Sam’s help. I’m glad he could sort the issue and restore your view of the company. We’re sorry for any inconvenience you experienced and appreciate your patience. Kind regards, Team Cartridge People

Posted 2 weeks ago

“I have used Cartridge People for a number of years and have always been more than satisfied with both the quality of the products and the first class service. I felt that I must write to express my gratitude for the quite exceptional service I received today from Sheree. Not only did she ensure that I was given the best price for the product I needed, but when a technology blip wouldn’t let the payment go through she was calm (unlike me!),wonderfully patient and reassuring until the problem was solved. Thank you Sheree.”

Helpful Report

Posted 2 weeks ago

Thank you for your kind review. We’re really glad to hear Sheree provided calm, patient, and reassuring service and that the payment issue was resolved smoothly. We’ll pass your thanks to Sheree and the team. Kind regards, Team Cartridge People

Posted 2 weeks ago

“complicated method of payment.”

Helpful Report

Posted 2 weeks ago

Thank you for taking the time to leave a review. We’re sorry the payment process felt complicated. We’ll look into simplifying this and providing clearer guidance. If you’d like help with any future orders, please let us know. Kind regards, Team Cartridge People

Posted 2 weeks ago

“Great service from star to finish, would highly recommend”

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Posted 2 weeks ago

“I had a fabulous service from Phil at Cartridge People. He sorted out my enquiry with ease and gave me a refund for an order I had made by mistake. It doesn't get any better than the service I received. This is a company I highly recommend.”

Helpful Report

Posted 2 weeks ago

Thank you for your review. We’re really glad to hear Phil provided fabulous service, sorted your enquiry with ease, and arranged a refund promptly. We’ll pass your kind words to Phil and the team. Kind regards, Team Cartridge People

Posted 2 weeks ago

“Well done Cartridge People! The ordering process was simplistic and extremely helpful & despite my limited technical knowledge I simply sourced the correct product with assistance from their site search engine. Great value for money & when their courier failed to deliver as expected within minutes of contacting the Cartridge People customer service team a replacement order was executed with a speedy delivery. Well done Cartridge People a refreshingly good service throughout! Many thanks M A Bennett”

Helpful Report

Posted 2 weeks ago

Thank you for your review. We’re really glad to hear the ordering process was simple, you found the right product with our site search, and that you received speedy delivery after the courier issue. We’ll pass your kind words to the team. Kind regards, Team Cartridge People

Posted 2 weeks ago

“Vicky was extremely helpful and friendly today and solved my issue with no hassle.”

Helpful Report

Posted 2 weeks ago

Thank you for your review. We’re really glad to hear Vicky was helpful and friendly and that she resolved your issue without hassle. We’ll pass your kind words to the team. Kind regards, Team Cartridge People

Posted 2 weeks ago

“Very easy to deal with. Chris listened to my needs and questions regarding the purchase of a new printer and answered thoroughly/promptly to my satisfaction. I have purchased compatible ink cartridges from this company before and they are of an excellent quality at a very good price.”

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Posted 2 weeks ago

Thank you for your review, John. We’re really glad to hear that Chris listened to your needs and answered your questions thoroughly and promptly, and that you’ve found our compatible ink cartridges to be of excellent quality at a good price. We’ll pass your kind words to Chris and the team. Kind regards, Team Cartridge People

Posted 2 weeks ago

“George & Hannah both gave advice on how to try to resolve a poor quality printing issue. When that did not work, Hannah proposed a printer to be provided under the CP Lifetime Printer Guarantee and offered a refund for unused ink cartridges, which I accepted.”

Helpful Report

Posted 2 weeks ago

Thank you for your review. We’re really glad George and Hannah could assist and that you accepted the printer under the CP Lifetime Printer Guarantee along with the refund for unused cartridges. We’ll pass your kind words to the team. Kind regards, Team Cartridge People

Posted 2 weeks ago

“I put in my last Cartridge People black 302 cartridge, but my printer failed to accept it. I rang and described the problem and Sam responded by email immediately with instructions for what i should do. Unfortunately the cartridge was still not accepted and Sam, without hesitation, offered to send me a replacement. He was so quick that the replacement arrived the next day, along with the order i had placed earlier ! Cartridge people cannot be faulted for the service they provide - but special thanks to Sam.”

Helpful Report

Posted 2 weeks ago

Thank you for your review, Michael. We’re really glad Sam could assist promptly and that the replacement arrived so quickly. We appreciate you sharing your experience and will pass your kind words on to the team. Kind regards, Team Cartridge People

Posted 2 weeks ago

“Sheree listened to the issue and immediately suggested a solution which was more than acceptable. I had a defective cartridge which I was happy just to report and was delighted that she issued a refund. I certainly will continue to order my cartridges from you, particularly the own brand versions . Thank you Cartridge people and Sheree.”

Helpful Report

Posted 2 weeks ago

Thank you for your review, Keith. We’re really glad Sheree could help and that the refund addressed the issue to your satisfaction. We appreciate your continued support and look forward to serving you and your own-brand cartridges in the future. Kind regards, Team Cartridge People

Posted 2 weeks ago

“I got a really quick response to an aftersales enquiry from Cartridges peoples. Very helpful.”

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Posted 2 weeks ago

“Phil was very helpful, knowledgeable about products and delivery time expectations. It made my purchase very easy, thank you.”

Helpful Report

Posted 2 weeks ago

Thank you for your review. We’re really glad Phil could help with your purchase and set clear delivery time expectations. We’ll pass your kind words on to the team. If there’s anything else we can assist with, please don’t hesitate to get in touch. Kind regards, Team Cartridge People

Posted 2 weeks ago

“Easy process to buy another ink cartridge. Price very resonable. Delivery was prompt as usual. I always use Cartridge People.”

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Posted 2 weeks ago

“Rachel and Lindsay from the Customer Service department were very helpful and resolved my issue for me. Thanks to them both.”

Helpful Report

Posted 2 weeks ago

Thank you for your review. We’re really glad Rachel and Lindsay could help resolve your issue. We’ll pass your kind words on to the team. If there’s anything else we can assist with, please don’t hesitate to get in touch. Kind regards, Team Cartridge People

Posted 2 weeks ago

“My parcel went to an old address and Rachel kindly had it redelivered to me. 5 star service. Thank you!”

Helpful Report

Posted 2 weeks ago

Thank you for your review, Anon. We’re really pleased to hear that Rachel could arrange the redelivery for you. We’ll pass your kind words on to Rachel and the team. If there’s anything else we can assist with, please don’t hesitate to get in touch. Kind regards, Team Cartridge People

Posted 2 weeks ago

“I have used Cartridge People before and have always found them to be extremely helpful. This time I had a few questions to ask and Marianne was really supportive, pleasant and professional. Thank you Marianne - I will certainly continue to use the Cartridge People.”

Helpful Report

Posted 2 weeks ago

Thank you for your review, Janet. We’re really pleased to hear that Marianne was so helpful and professional. We’ll pass your kind words on to Marianne and the team. If there’s anything else we can assist with, please don’t hesitate to get in touch. Kind regards, Team Cartridge People

Posted 2 weeks ago

Cartridge People is rated 4.8 based on 127,565 reviews