Cartridge People Reviews

Name: Cartridge People
Address: Unit 13, Orion Park, University Way, Crewe, Cheshire, United Kingdom
Rating: 4.77

4.8 Rating 132,980 Reviews

96 %

of reviewers recommend Cartridge People

Company Reviews

Metrics

Info

4.8

Based on 132,980 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

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Cartridge People 5 star review on 13th August 2026

232

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I have always found Cartridge People to be helpful and efficient. Yesterday I had a cartridge that wouldn't talk to my printer so I rang Customer Services and spoke to Simon B. The result far exceeded my expectations. Problem sorted and a new cartridge arriving today! A big thank you to Simon.”

Helpful Report

Posted 2 weeks ago

Thank you for your lovely review and for your continued support of Cartridge People. We're so pleased to hear that Si B was able to get your printer issue resolved quickly and arrange a replacement cartridge for you. We know how frustrating technical issues can be, so it's great to hear the outcome exceeded your expectations. We'll make sure Simon receives your kind feedback. Thanks again for choosing Cartridge People! Kind regards, Team Cartridge People

Posted 2 weeks ago

“Sam was helpful in a few ways, changed from phone to email so I could send the printer nozzle checks and then we spoke again and he explained why it was happening and applied credit to resolve it with new cartridges.”

Helpful Report

Posted 2 weeks ago

Thank you for taking the time to leave a review. We're delighted to hear that Sam was able to help resolve the issue for you. It's great that switching to email allowed you to send through the nozzle checks, and that Sam could then explain the cause of the problem and provide credit towards replacement cartridges. We really appreciate your feedback and your custom. Kind regards, Team Cartridge People

Posted 2 weeks ago

“I contacted customer service for help returning an order, Alison was attentive and very helpful, excellent friendly service, thank you”

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Posted 2 weeks ago

Thank you for sharing your kind feedback. We're glad Alison could provide attentive and friendly help with your return. Kind regards, Team Cartridge People

Posted 2 weeks ago

“Quick deliver and as described”

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Posted 2 weeks ago

“Speedy delivery & well packaged. Well worth the money as computer paper included too.”

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Posted 2 weeks ago

“Hannah and George in Technical Support and Phil in Customer Services all did a n excellent job in helping me with my Canon Pixma Print Head problems. They arranged for me to get a replacement printer which arrived very quickly . The Returns procedure was also very smooth. I am grateful to all concerned. Richard Woollatt”

Helpful Report

Posted 2 weeks ago

Richard It was a pleasure to read your feedback today. We're delighted to hear that Hannah and George from Technical Support, along with Phil in Customer Services, were able to assist with your Canon Pixma print head issue. Providing quick and effective support is always our aim, so it's fantastic to know the team was able to arrange a replacement printer for you promptly and that the returns process was smooth and hassle-free. We'll be sure to pass on your kind words to everyone involved. Thank you for taking the time to share your experience and for choosing Cartridge People. Your appreciation means a great deal to the team. Kind regards, The Cartridge People Team

Posted 2 weeks ago

“Chatted with Melanie about an issue with a cartridge. Everything was dealt with very quickly and efficiently. Nothing was too much trouble. Thank you.”

Helpful Report

Posted 2 weeks ago

We're delighted to hear that Melanie was able to help resolve your cartridge issue quickly and efficiently. Providing excellent customer service is something we take great pride in, so it's wonderful to know that everything was handled smoothly and that nothing was too much trouble. We'll be sure to pass your kind comments on to Melanie, who will be thrilled to receive your feedback. Thank you for choosing Cartridge People, and we look forward to helping you again in the future. Kind regards, Team Cartridge People

Posted 2 weeks ago

“thank you for prompt and helpful responses and good follow up”

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Posted 2 weeks ago

“Sam was very helpful today in letting me know my package had been returned to them undelivered and getting it sent out again. I really appreciated the pro-active approach.”

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Posted 2 weeks ago

We're delighted to hear about your experience with Sam. Providing proactive customer service is something we take great pride in, so it's wonderful to know that Sam kept you informed when your parcel was returned to us and arranged for it to be sent back out promptly. Thank you for recognising Sam's efforts. We'll be sure to pass on your kind comments. We really appreciate your custom and are pleased we were able to get your order back on its way quickly. Many thanks for choosing Cartridge People, and we look forward to helping you again in the future. Kind regards, Team Cartridge People

Posted 2 weeks ago

“Easy ordering and a speedy delivery. I was dubious at first that the non genuine cartridges might not work with my Epson Workforce printer but at half the cost of genuine I had to give it a go. I did speak to a representative on the phone and was more than assured all would be ok and there was no risk. My machine recognized that the cartridges were non genuine but I ignored the warning and carried on. The printer works perfectly and I cannot see the difference between these and the genuine ones, except the price of course! I have since reordered more cartridges to keep in stock. Very satisfied with the service provided.”

Helpful Report

Posted 2 weeks ago

Thank you for your great feedback! We completely understand being a little cautious about switching from genuine cartridges, but we're delighted that you decided to give our compatibles a try. It's fantastic to hear they're working perfectly in your Epson printer and delivering the same great print quality at a fraction of the cost. We're especially pleased that our team could give you the confidence to make the switch. Thank you for your repeat order and for trusting Cartridge People. We look forward to serving you again soon! Kind regards, Team Cartridge People

Posted 2 weeks ago

“Thank you for a efficient and quick service, will definitely use again, highly recommended”

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Posted 2 weeks ago

“Had a query after purchase and Melanie was very helpful and speedily sorted my query. Great service.”

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Posted 2 weeks ago

Thank you for sharing your experience. We're glad Melanie was able to help quickly and that you had great service. Kind regards, Team Cartridge People

Posted 2 weeks ago

“Very helpful with my issue”

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Posted 2 weeks ago

“I contacted Cartridge people today (Tuesday 15th Sept) to order a new yellow print cartridge for my printer. I mentioned that the ones I ordered in December last year and I only got round to install them today. One of the cartridges would not stay in the cradle but the three others did. I explained the reason for my order and the agent mentioned that it was within the three year warrantee period and would replace them free of charge. This was a first class service from a great company I have used them for a number of years and this is the first time I have had a problem resolved so quickly. I will definitely continue to use this company.”

Helpful Report

Posted 2 weeks ago

Thank you for sharing your experience. We're delighted to hear that you've been a loyal Cartridge People customer for many years. Although it's unfortunate that one of the cartridges from your December order developed a fault, we're pleased our team was able to help. As the product was still covered by our 3-year guarantee, replacing it free of charge was the right thing to do, and we're glad the process was handled quickly and efficiently. Thank you for your kind words about the service you received. It's wonderful to hear that this was your first issue after years of ordering from us, and that it was resolved to your satisfaction. We truly appreciate your continued support and look forward to serving you for many years to come. Kind regards, Team Cartridge People

Posted 2 weeks ago

“It was quick well packed and arrived safely on time.”

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Posted 2 weeks ago

“Have always used this company over many many years and many different printers. Top grade service, quick delivery....ever reliable! For the first time i had problems with delivery. I know that this is nothing to do with Cartridge People, but lies with the incompetency of DPD blatantly lying about delivery. Many thanks to Si for investigating and understanding what had happened....also thanking him for saying if there were any more delivery delays to get in contact and they would give DPD a proverbial **!@#!! Many thanks Si.”

Helpful Report

Posted 2 weeks ago

Thank you for your feedback. We're delighted to hear that you've chosen Cartridge People for many years and across so many different printers. It's great to know that our service and delivery have consistently met your expectations. We're sorry that this particular delivery didn't go as smoothly as it should have. While courier issues can unfortunately occur, we're pleased that Si was able to investigate the matter, understand what had happened, and provide you with the support and reassurance you needed. We'll be sure to pass your kind words on to Si. Thank you again for your continued loyalty and for taking the time to share your experience. Kind regards, Team Cartridge People

Posted 2 weeks ago

“I need to be able to print an invoice without loging in!”

Helpful Report

Posted 2 weeks ago

Thank you for your review. We're sorry to hear that you found it inconvenient to print an invoice without logging in to your account. If you require any further assistance or more specific support, please don't hesitate to contact our Customer Service team, who will be happy to help. Kind regards, Team Cartridge People

Posted 2 weeks ago

“I had a problem this morning, but Shereer has sorted it out for me, very, very politely and professionally”

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Posted 2 weeks ago

Thank you for your review, Rita. We're delighted to hear that your issue was resolved quickly. Sheree will be pleased to know that her polite, professional, and helpful service made such a positive impression. We really appreciate your feedback and your custom. Kind regards, Team Cartridge People

Posted 2 weeks ago

“Excellent ink cartridges at very good price,also super quick delivery - recommended.”

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Posted 2 weeks ago

“Excellent transaction”

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Posted 2 weeks ago

Thank you for your review. We’re glad to hear you had an excellent transaction. If there’s anything else you need, please feel free to reach out. Kind regards, Team Cartridge People

Posted 2 weeks ago

Cartridge People is rated 4.8 based on 132,980 reviews