Cartridge People Reviews

Name: Cartridge People
Address: Unit 13, Orion Park, University Way, Crewe, Cheshire, United Kingdom
Rating: 4.77

4.8 Rating 129,773 Reviews

96 %

of reviewers recommend Cartridge People

Company Reviews

Metrics

Info

4.8

Based on 129,773 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

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Cartridge People 5 star review on 7th March 2026

231

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“orders always arrive very promptly, with tracking advice beforehand”

Helpful Report

Posted 2 weeks ago

“Had been assured that non-brand ink would work perfectly in my Canon laser printer. No mention made of the fact that, however effective it is at printing, their brand of ink is not recognised by the Toner Status app on the printer so there is no way of knowing how much is left at any given point. Advice subsequently given was ' you will know when it's running out when the print quality deteriorates'. Regardless of whether you think this is only a minor issue, it is clearly a well-known consequence of using branded toner and Cartridge People should be transparent about the issue to allow consumers to make informed choices.”

Helpful Report

Posted 2 weeks ago

I’m really sorry to hear this has caused frustration with your Canon laser printer and the Toner Status app. We do state that while you’ll be able to print as normal when using this product, your printer may show an incorrect page yield. That said, we absolutely stand by the quality of our products and want you to be happy with your purchase. If you’re not completely satisfied — even outside of our usual return period — please get in touch. We can look at troubleshooting, a replacement, or offering a credit on a case-by-case basis. Our aim is always 100% customer satisfaction, and we’ll do everything we can to resolve this for you quickly and with as little hassle as possible. Kind regards, Team Cartridge People

Posted 2 weeks ago

“Ordered late in the day but delivery still arrived the next day. I have used Cartridge People for a good few years now, and everything about the service and product is top rate.”

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Posted 2 weeks ago

“Cartridge People excellent. Choice of using Evri to deliver very very poor. Evri threw my package , as usual, half a meter inside a public access gate to the gardens of my apartment block. Luckily a neighbour found it. As the package emblazons what’s in it, I cannot risk buying from them again.”

Helpful Report

Posted 2 weeks ago

“Punctual and what it said on the tin”

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Posted 2 weeks ago

“Very happy, got the printer ink I needed at a very good price.”

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Posted 2 weeks ago

“Ordered original inks and was contacted re saving by buying own brand. I declined as own brands have been problematic in the past.”

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Posted 2 weeks ago

“You always have the correct cartridge for my Brother Laser Printer and it arrives on time and at a very economical price.”

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Posted 2 weeks ago

“Fantastic service, delivered on time, highly recommend and will use again in the future.”

Helpful Report

Posted 2 weeks ago

“I have received my cartridge, thank you and for the pen and returns envelope. I spoke to Sheree on the phone and she was so helpful, I am 88 and have a different printer to when I was with you before, and the cartridges that I bought from the shop are running low but I could not find them in their literature. Sheree sorted out what cartridges were needed, I was so relieved. I am glad to be back with you again, although I do not use the printer very often so will not be a very regular customer. I could not believe that the parcel arrived the very next day, amazing. Please thank Sheree for me, she was really great. Eileen Gunn”

Helpful Report

Posted 2 weeks ago

Thanks for sharing. We’re really glad Sheree could help and that she sorted out the cartridge needs for your printer. It’s wonderful to hear the parcel arrived the very next day. Kind regards, Team Cartridge People

Posted 2 weeks ago

“very helpfull”

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Posted 2 weeks ago

“Swift reply to my email by Phil. I don't understand why I needed to send a photo of the cartridges I had received. `(I was missing one). I received the missing one by return post. I also received an apology together with 5 tea bags as compensation for the error. I found this very strange and unfortunately I only drink decaffeinated tea.”

Helpful Report

Posted 2 weeks ago

Thanks for sharing. We’re glad the missing cartridge was sent and that the apology came through. It’s a shame the tea sachets weren’t to your taste. If there’s anything else you’d like us to know, we’re here to help. Kind regards, Team Cartridge People

Posted 2 weeks ago

“Ordered Canon inks at reasonable prices. Prompt delivery. Thanks”

Helpful Report

Posted 2 weeks ago

“Hasn’t been delivered! Still waiting……”

Helpful Report

Posted 2 weeks ago

I’m really sorry your parcel hasn’t arrived yet – I completely understand how frustrating and disappointing that must be. I can see your order was placed on Saturday and dispatched on Monday, and it’s currently showing as delivered on Wednesday 17th at our end. I appreciate that this doesn’t help if you haven’t actually received it, and I’m really sorry for the worry and inconvenience this has caused. If you can, please get in touch with our support team with your order details, and we’ll look into this as a priority and do everything we can to get it sorted for you as quickly as possible. Kind regards, Team Cartridge People

Posted 2 weeks ago

“came quickly and she went to the trouble of giving helpful advice to save me money”

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Posted 2 weeks ago

“Brilliant advice to get the best deal”

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Posted 2 weeks ago

“I ordered 2 items, they both came in the same package. They were what I ordered & came on the time they were scheduled to.”

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Posted 2 weeks ago

“After waiting several days for a delivery of ink which had been lost in transit, I contacted Cartridge People by E-mail to say the courier had not yet delivered my order. I received a prompt reply from Chris, to say that the courier could not find the shipment, and that he had arranged for a replacement to be delivered to me on the following day, via a different courier. I was very pleased to receive the ink cartridges early in the afternoon, as promised, and very happy that Chris had responded so promptly and positively. I will certainly order from Cartridge People in future.”

Helpful Report

Posted 2 weeks ago

Thanks for sharing. We’re really glad Chris could help quickly and arrange a replacement via a different courier. Pleased the ink arrived early and as promised, and that you’re happy with the service. Kind regards, Team Cartridge People

Posted 2 weeks ago

“Fantastic company, very quickly done, top class of item. 100%%%%% Recommended!!!”

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Posted 2 weeks ago

“The process was quick and efficient with own brand options pointed out which I will probably take advantage of with my next order”

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Posted 2 weeks ago

Cartridge People is rated 4.8 based on 129,773 reviews