Cartridge People Reviews

Name: Cartridge People
Address: Unit 13, Orion Park, University Way, Crewe, Cheshire, United Kingdom
Rating: 4.77

4.8 Rating 132,989 Reviews

96 %

of reviewers recommend Cartridge People

Company Reviews

Metrics

Info

4.8

Based on 132,989 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

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Cartridge People 5 star review on 13th August 2026

232

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very efficient quick service”

Helpful Report

Posted 2 weeks ago

Thank you for taking the time to share your feedback, Carole. We’re glad to hear you found the service efficient and quick. Kind regards, Team Cartridge People

Posted 2 weeks ago

“prices ok delivery ok - too much pesting for a review”

Helpful Report

Posted 2 weeks ago

Thank you for your 3-star review and for taking the time to share your feedback. We appreciate your honesty, as customer feedback helps us improve our service. We're pleased to hear that you were happy with our prices and delivery. We are sorry, however, that our review requests felt excessive. We certainly never want our communications to become a nuisance. As requested, we have removed you from any future review requests. Should you need any assistance in the future, please don't hesitate to contact us directly. Our Customer Service team is always happy to help. Thank you for choosing Cartridge People.

Posted 2 weeks ago

“Entirely satisfactory transaction.”

Helpful Report

Posted 2 weeks ago

Thank you for taking the time to share your feedback. We’re glad to hear the transaction was entirely satisfactory. If you need any further assistance, please don’t hesitate to reach out. Kind regards, Team Cartridge People

Posted 2 weeks ago

“AS described and promptly delivered”

Helpful Report

Posted 2 weeks ago

Thank you for taking the time to share your feedback. We’re glad to hear it was as described and delivered promptly. Kind regards, Team Cartridge People

Posted 2 weeks ago

“Can't write a review as I haven't used them yet”

Helpful Report

Posted 2 weeks ago

Thank you for your note. We completely understand that you can't leave a review if you haven't had the opportunity to use our products yet. If you do need any assistance, please don't hesitate to contact us directly. Our Customer Service team is always happy to help. Thank you for choosing Cartridge People, and we look forward to serving you in the future.

Posted 2 weeks ago

“Good Service”

Helpful Report

Posted 2 weeks ago

Thank you for taking the time to share your feedback. We’re glad to hear you felt the service was good. If you need any further assistance, please don’t hesitate to reach out. Kind regards, Team Cartridge People

Posted 2 weeks ago

“Well, I didn't have any problems with C.P, but I did have big problems with Evri. They said they left it in a saft place yet it get taken by someone. Whoever it was opened it, saw what it was and throw it in next door garden. A friend of mine saw it and picked it up and gave it to me., My advice, don't use EVRi to deliver your items.”

Helpful Report

Posted 2 weeks ago

Thank you for your review. We're sorry to hear about the problems you experienced with the delivery and can understand how frustrating that must have been. We're pleased, however, that your parcel was eventually recovered and made its way to you. While we're glad you had no issues with Cartridge People, we're disappointed that the delivery experience let you down. We do offer multiple delivery options at checkout, so it may be worth taking a look at the alternatives available when placing your next order. Thank you for your feedback and for choosing Cartridge People. We hope to serve you again soon.

Posted 2 weeks ago

“Cartridge people have been extremely helpful and quick in their response. I spoke to Marianne, where my newly opened toner leaked into my printer dusting everything with yellow I had to dismantle and clean printer. This then was followed where the next unopened toner (spare) was not recognised by my printer and would not function. With out all 4 colours my printer will not work. Marianne kindly sent me clear instructions how to reset which enabled printer to operate and avoid me lost days of work. My new order arrived within 24 hours no charge and the damaged toner replacement has been dispatched. Thank you for your help”

Helpful Report

Posted 2 weeks ago

Thank you for taking the time to share your experience. We're sorry to hear that you experienced problems with your toner cartridges, particularly the leaking toner and the issue with your printer not recognising the replacement. We understand how disruptive printer problems can be, especially when they impact your ability to work. We're delighted to hear that Marianne was able to assist you. Providing clear guidance and practical solutions is exactly what we strive for, and it's wonderful to know that her troubleshooting advice helped get your printer working again and prevented further disruption. We're also pleased that your replacement order arrived so quickly and that a replacement for the damaged toner has been arranged. Thank you for your kind words about our customer service and responsiveness. We truly appreciate your feedback and look forward to helping you again in the future. The Cartridge People Team

Posted 2 weeks ago

“Very quick service and good value”

Helpful Report

Posted 2 weeks ago

Thank you for taking the time to share your feedback. We’re glad to hear you found our service quick and good value. If you need any further assistance, please don’t hesitate to reach out. Kind regards, Team Cartridge People

Posted 2 weeks ago

“Caroline of I felt that the customer service is coming back alive , as she was amazing supporting explaining and solving the situation with my order thank you please we need more people like her she was there for your ready to help and good vibe toking with her.”

Helpful Report

Posted 2 weeks ago

Thank you for taking the time to leave us a review. We're delighted to hear about the excellent service you received from Caroline. Providing friendly, knowledgeable support and taking the time to explain and resolve any issues is exactly what we strive for, so it's wonderful to know Caroline was able to make such a positive difference to your experience. Your kind words about her helpful attitude and positive energy will mean a great deal to her. We couldn't agree more, people like Caroline are what great customer service is all about! Thank you for your recommendation, and we look forward to helping you again in the future. The Cartridge People Team

Posted 2 weeks ago

“Excellent customer care and service. Good products and prices. Own brand excellent value. Easy to order, fast delivery.”

Helpful Report

Posted 2 weeks ago

Thank you for your lovely review, Margaret. We’re delighted you’re happy with the service, products, and value, and that ordering and delivery were smooth. Your feedback means a lot to us. Kind regards, Team Cartridge People

Posted 2 weeks ago

“Great service, especially from Vicky who responded to my enquiry really quickly and resolved it straight away. Who knew I could buy little milk pots for my Airbnb from Cartridge People! Thanks so much”

Helpful Report

Posted 2 weeks ago

Thank you for your review, Carolyn. We're delighted to hear about the excellent service you received from Vicky. Providing quick, helpful resolutions is exactly what we strive for, and it's wonderful to know Vicky was able to sort out your enquiry straight away. We're also pleased to hear that our range of products came as a pleasant surprise. From printer cartridges to little milk pots for your Airbnb, we're always happy to help with more than people expect! Thank you for your kind words and for choosing Cartridge People. We look forward to assisting you again in the future. The Cartridge People Team

Posted 2 weeks ago

“Wiki very helpful and efficient. Great service”

Helpful Report

Posted 2 weeks ago

Thank you for taking the time to leave us a review. We're glad to hear you found Wiki very helpful and efficient, and that you had great service. Kind regards, Team Cartridge People

Posted 2 weeks ago

“I will never use this company again, I ordered original cartridges for my Epson printer but was talked into buying their own brand cartridges (two sets) which were absolutely hopeless. I contacted customer service, and sent a photo of the print quality, they responded by asking me to print a test page which I did and returned a photo of the test print and to this day they have not had the courtesy to respond.”

Helpful Report

Posted 2 weeks ago

We're sorry to hear that your experience with our compatible cartridges did not meet your expectations. We understand how frustrating print quality issues can be. Having reviewed our records, it appears we are currently awaiting a response from you so that we can continue investigating the problem. All of our products are fully guaranteed, and we'd very much like the opportunity to resolve this for you. A member of our Customer Service team will be in touch directly to discuss the issue further and work towards a satisfactory solution. The Cartridge People Team

Posted 2 weeks ago

“Absolutely first class professional service from Aden. Friendly, efficient and effective. Thank you.”

Helpful Report

Posted 2 weeks ago

Thank you for your review. We're delighted to hear about the excellent service you received from Aden. Providing friendly, efficient and effective support is exactly what we strive for, and it's fantastic to know Aden delivered a first-class experience. Thank you for taking the time to share your feedback. We really appreciate your kind words and look forward to helping you again in the future. The Cartridge People Team

Posted 2 weeks ago

“Finding " Cartridge People" was quite easy on my computer I received my order easy by post in perfect order I ordered 2 cartridges for when my present ones run out.”

Helpful Report

Posted 2 weeks ago

Thank you for your review, Rodney. We’re glad you found Cartridge People easy to find and that your order arrived in perfect order, and that you have two cartridges ready for when you need them. Kind regards, Team Cartridge People

Posted 2 weeks ago

“I placwed my first order with Cartridge People, after a helpful conversatrion as to how to cope wioth a printer problem. Very imporessed throughout the transaction. P pl;aced an order in late agtsernoon and the cartridges that fitted my nachine were delivered early on the folloiwing morning.”

Helpful Report

Posted 2 weeks ago

Thank you for your review, Geoff. We're glad our conversation helped with your printer issue and impressed you with the service, and that your order arrived early the next day. Kind regards, Team Cartridge People

Posted 2 weeks ago

“Good ink cover happy with the service”

Helpful Report

Posted 2 weeks ago

“Easy and efficient”

Helpful Report

Posted 2 weeks ago

“Cartridge arrived promptly. However I can get it working yet. Cartridge is now working ,after maintenance to printer.”

Helpful Report

Posted 2 weeks ago

Thank you for your review. We're sorry to hear you're having trouble getting your cartridge to work. We'd love the opportunity to investigate the issue and get you back up and running as quickly as possible. Please contact our Customer Service team, who will be happy to troubleshoot the problem and find a solution. With over 25 years of experience and our 100% satisfaction guarantee, you can be confident that we'll do everything we can to get you printing again. The Cartridge People Team

Posted 2 weeks ago

Cartridge People is rated 4.8 based on 132,989 reviews