Cartridge People Reviews

Name: Cartridge People
Address: Unit 13, Orion Park, University Way, Crewe, Cheshire, United Kingdom
Rating: 4.77

4.8 Rating 129,778 Reviews

96 %

of reviewers recommend Cartridge People

Company Reviews

Metrics

Info

4.8

Based on 129,778 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

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Cartridge People 5 star review on 7th March 2026

231

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Online ordering and then delivery went without any issues. Interestingly, I was called by a zealous sales agent the day after ordering, suggesting I buy Cartridge People's own brand toner cassette instead of Xerox's own. The agent had no compeling reasons except that it was less expensive. As this order was my first purchase of a toner cassette since purchasing the printer, I knew I wanted to stick with the OEM's product. After several minutes of banter we ended the call on a friendly note. Moral of the story: be ready to defend your decision to purchase the item you chose!”

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Posted 2 weeks ago

“Buying this excellent compatible toner rather than the original HP toner has been giving us good savings over the last few years and has never let us down.”

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Posted 2 weeks ago

“Product was fine but delivered 2 days late. Two days is a long time when you are out of ink!”

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Posted 2 weeks ago

Thanks for your feedback. We’re really sorry to hear that the delivery took longer than expected — we completely understand how frustrating that is, especially when you’re out of ink. We offer a Standard Tracked Delivery service, and most orders arrive within 2 working days after dispatch. However, we do ask customers to allow up to 5 working days for delivery before getting in touch, as delays can occasionally happen. We also offer a Priority Dispatch Tracked service for £4.99 (or £3.99 on orders over £35). This upgrade is available at checkout. Orders placed before 9:00pm on a working day are guaranteed same-day dispatch. This service uses carriers such as Evri and DPD, and while 97% of orders arrive the next working day, we ask that you allow up to 2 working days for delivery. If there’s anything else you’d like us to know, we’re here to help. Kind regards, Team Cartridge People

Posted 2 weeks ago

“My cartridges were sold at a fair price and arrived very quickly.”

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Posted 2 weeks ago

“5th time ordered. Delivery within 2 working days is the norm. All good!!”

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Posted 2 weeks ago

“Excellent service.”

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Posted 2 weeks ago

“Great. O pant ordered and received within two days. Excellent product”

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Posted 2 weeks ago

“My printer head was completely blocked as I hadn't used it in ages. Bought a cleaning cartridge and now it's better than it's been in years.”

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Posted 2 weeks ago

“Quick delivery, but own brand cartridge does nothing like as many pages as the 3300 claimed, consistently around only 1100 pages. Recycling not easy, have to drop off”

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Posted 2 weeks ago

“Unable to say . I haven’t used them yet”

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Posted 2 weeks ago

“Well packed, quick delivery”

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Posted 2 weeks ago

“Really prompt service. I was able to purchase an original Canon toner, although they offered a similar, high quality alternative, I opted for the original. The price they sold the cartridge for was £20 under Canon’s or Amazon’s price, so for me, happy days!!! Give them a try, if you don’t ask, you don’t get!!”

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Posted 2 weeks ago

“Great service, with prompt delivery. I’m very pleased with my purchases. I recommend this company.”

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Posted 2 weeks ago

“Excellent Customer Service. Speedy delivery. Competitive prices. ALL the things which customers want.”

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Posted 2 weeks ago

“excellent service as usual. thank you”

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Posted 2 weeks ago

“Telephone call answered quickly and the member of staff Sheree was very helpful.”

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Posted 2 weeks ago

Thanks for sharing. We’re really glad Sheree could help quickly over the phone. Kind regards, Team Cartridge People

Posted 2 weeks ago

“Great service from Marrianne re catridges very quick ser vice and pleasant thank you. Great tea first time using yorkshire Tea will order again Kind regards”

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Posted 2 weeks ago

Thanks for sharing. We’re really glad Marianne could help quickly and that you’re happy with the service. Great to hear you enjoyed Yorkshire Tea too, and that you’ll order again. Kind regards, Team Cartridge People

Posted 2 weeks ago

“Brilliant service as always. I would like to name Sheree who's professional approach to solving the problem was outstanding. Thanks again”

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Posted 2 weeks ago

Thanks for sharing. We’re really glad Sheree’s professional approach helped solve the problem outstandingly. Kind regards, Team Cartridge People

Posted 2 weeks ago

“I messaged Si Bennett regarding a cartridge in the printer that was not functioning. He was extremely helpful, Professional and solved this issue immediately by sending out a replacement cartridge. Very happy with the Customer Service at The Cartridge People :)”

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Posted 2 weeks ago

Thanks for sharing. We’re really glad Si could help quickly and resolve the issue by sending a replacement cartridge. We appreciate your kind words about our customer service. Kind regards, Team Cartridge People

Posted 2 weeks ago

“Very helpful informative staff, who contacted me following an order with an alternative that saved money & having installed the cartridge, all appears to be fine.”

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Posted 2 weeks ago

Cartridge People is rated 4.8 based on 129,778 reviews