Cartridge People Reviews

Name: Cartridge People
Address: Unit 13, Orion Park, University Way, Crewe, Cheshire, United Kingdom
Rating: 4.77

4.8 Rating 122,530 Reviews

96 %

of reviewers recommend Cartridge People

Company Reviews

Metrics

Info

4.8

Based on 122,530 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

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Cartridge People 5 star review on 17th January 2026

Cartridge People 5 star review on 23rd February 2025

Trevor B

228

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“From order to delivery, very quick.”

Helpful Report

Posted 3 weeks ago

“I contacted your customer service department today about my HP 303 cartridge order of 06/01/26. I had received order confirmation from you and a further email about dispatch . I then received an email from Evri saying that they had my order and would keep me informed about delivery . I have received nothing from them since . It looks as if the parcel is in limbo ! As I have not received a tracking number I cannot track the progress of my order at all . In desperation , I rang your customer service . Chris could not have been more helpful . He explained exactly what he was going to do to help me , was totally professional and so pleasant . By the end of my call, he had organised a recall of the original parcel and ordered a new cartridge to be sent out to me via a different courier If only all problems could be sorted so efficiently ! I think Chris deserves a medal! I will definitely use Cartridge People in the future but will be avoiding Evri at all costs ! Thank you so much Chris !”

Helpful Report

Posted 3 weeks ago

Thank you for sharing your experience. We’re really glad Chris could help resolve the issue promptly and that you’re happy with the service. We’re sorry for the trouble with Evri and will investigate to prevent this in the future. If there’s anything else we can assist with, please let us know. Kind regards, Team Cartridge People

Posted 3 weeks ago

“Great experience. They called and asked if I wanted the own brand inks for my printer and mentioned the printer warranty and everything. Unfortunately the inks arrived damaged because of DPD. Siobhan at Cartridge People dealt with me and sorted me out with replacements on the same day! Incredible. The ink bottles are the perfect volume for my printer too. Makes a change dealing with actual humans instead of bots. Will be buying my Canon ink from here from now on.”

Helpful Report

Posted 3 weeks ago

Thank you for sharing your experience. We’re really glad Siobhan could sort out replacements the same day and that you’re happy with the ink volumes and service. We’re sorry the originals arrived damaged—glad we could get this resolved quickly. If there’s anything else we can assist with, please let us know. Kind regards, Team Cartridge People

Posted 3 weeks ago

“Melanie was so helpful with a problem I had caused, There is only one way I can receive my e-mails with Virgin Media, The way the page is set out some of the images are hidden for security reasons, You have to press a button to show all images If you are not careful as i was not careful enough you can end up pressing the unsubscribe button by mistake as i did But thankfuly Melanie soted it out for me, Thank you so much Melanie. Chris”

Helpful Report

Posted 3 weeks ago

Thank you for sharing your experience. We’re glad Melanie could help sort out the unsubscribe issue you encountered. We’ll pass your thanks along to her and the team. If there’s anything else we can assist with, please let us know. Kind regards, Team Cartridge People

Posted 3 weeks ago

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Posted 3 weeks ago

“Quality prices, quality service. What more do I need to say.”

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Posted 3 weeks ago

“Cartridges ordered arrived in good time. On opening the package, I noted that every one of the several individual boxes was damaged. Accordingly, I checked each cartridge. All but one had survived intact. Just one was leaking. I contacted Cartridge People and spoke with Sam. Very sympathetic and helpful. He immediately arranged for despatch of a replacement (received in good time) and did some detective work to try and pinpoint the cause of the problem. He spotted that the delivery photo showed that the cartridges had been repackaged, presumably having been damaged in transit — because the packaging material was not that used by Cartridge People. So no fault with CP, but more likely with Evri. Well done Sam. Will continue to use CP.”

Helpful Report

Posted 3 weeks ago

Thank you for sharing your experience. We’re glad Sam could help promptly and that you received a replacement in good time. We’ll pass your thanks along and note the packaging issue wasn’t on Cartridge People. If there’s anything else we can assist with, please let us know. Kind regards, Team Cartridge People

Posted 3 weeks ago

“I always order my cartridges from Cartridge People as they are much better value than the HP cartridges. I have had issues a couple of times with the cartridges stopping connecting to my printer, but if this cannot be solved a replacement has been sent out promptly. Melanie was very helpful when this happened recently.”

Helpful Report

Posted 3 weeks ago

Thank you for sharing your experience. We’re glad you find our cartridges good value and that replacements were sent promptly when the connection issue occurred. We’ll pass your kind mention of Melanie to the team. If there’s anything else we can help with, please let us know. Kind regards, Team Cartridge People

Posted 3 weeks ago

“I am sure issues stated were true and I will keep tabs on the situation. Query quick and to the point.”

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Posted 3 weeks ago

“Arrived, as advertised.”

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Posted 4 weeks ago

“Reasonably priced, fast, accurate. One star dropped as the sales team has started second-guessing my choice to accept Original Brand Cartridges instead of the cheaper knock-offs.”

Helpful Report

Posted 4 weeks ago

Thank you for sharing your experience. We’re glad you found us reasonably priced, fast, and accurate. We take your feedback about choosing Original Brand Cartridges seriously and will pass it to the team for review. We will suppress you from anything further calls. Kind regards, Team Cartridge People

Posted 3 weeks ago

“This morning Chris. phoned concerning the non receipt of cartridge ink. I was surprised to hear from him as today everything seems to be automated. It was pleasant to speak to a human being. Full marks to Chris. and to company policy and for the prompt response to the original complaint. Chris. Ford”

Helpful Report

Posted 4 weeks ago

Thank you for sharing your experience. We’re glad Chris provided a personal, prompt response and that you were pleased with the support. We have a full team of humans happy to help. Kind regards, Team Cartridge People

Posted 4 weeks ago

“Received excellent service from Wicktoria changing my email address and taking my order all in excellent communication skills.”

Helpful Report

Posted 4 weeks ago

Thank you for sharing your experience. We’re glad Wicktoria provided excellent communication and handled your email change and order smoothly. If you need anything else, we’re here to assist. Kind regards, Team Cartridge People

Posted 4 weeks ago

“Excellent service from The Cartridge people, and particularly from Alison who resolved my issue with a drum in a friendly, efficient and totally satisfactory wa, Thank you!”

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Posted 4 weeks ago

Thank you for sharing your experience. We’re delighted to hear Alison provided friendly, efficient and totally satisfactory help with your drum issue. If you need anything else, we’re here to assist. Kind regards, Team Cartridge People

Posted 4 weeks ago

“Happy to take my phone call and offered helpful advice.”

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Posted 4 weeks ago

Thank you for taking the time to leave a review. We’re glad our team could help you over the phone and provide the support you needed. Kind regards, Team Cartridge People

Posted 4 weeks ago

“My question re recycling of used cartridges was handled promptly by Alison and to my satisfaction.”

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Posted 4 weeks ago

Thank you for sharing your experience. We’re delighted Alison resolved your recycling enquiry promptly and to your satisfaction. If you need anything else, we’re here to assist. Kind regards, Team Cartridge People

Posted 4 weeks ago

“I would like to Thank Alison in Customer Services for her suggestions on my cartridge problem and her swift action with a replacement following those suggestions. I have been a very happy with Cartridge People own products and services and I can attest to their Customer services too. Highly recommended.”

Helpful Report

Posted 4 weeks ago

Thank you for sharing your experience. We’re delighted Alison provided helpful suggestions and a swift replacement, and that you’re happy with our products and services. If you need anything else, we’re here to assist. Kind regards, Team Cartridge People

Posted 4 weeks ago

“Melanie was extremely helpful”

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Posted 4 weeks ago

Thank you for taking the time to share your experience. We’re delighted Melanie was extremely helpful. If you need anything else, we’re here to assist. Kind regards, Team Cartridge People

Posted 4 weeks ago

“Came the next day Excellent service No problems”

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Posted 4 weeks ago

“Had online chat with Lindsay about order for cartridges being cancelled. She investigated, told me the reason and sorted the order out. Very happy with her response and reasoning. Thanks, Lindsay.”

Helpful Report

Posted 4 weeks ago

Thank you for sharing your experience. We're glad Lindsay was able to investigate, explain the reason, and sort out your order so effectively. If you need anything else, we're here to assist. Kind regards, Team Cartridge People

Posted 4 weeks ago

Cartridge People is rated 4.8 based on 122,530 reviews