Cartridge People Reviews

Name: Cartridge People
Address: Unit 13, Orion Park, University Way, Crewe, Cheshire, United Kingdom
Rating: 4.77

4.8 Rating 133,734 Reviews

96 %

of reviewers recommend Cartridge People

Company Reviews

Metrics

Info

4.8

Based on 133,734 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

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Cartridge People 5 star review on 14th October 2026

233

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“good selection of ink cartridges on the website, easy to find what I needed for my HP printer. good communication after ordering and quick no hassle delivery. pleased with cartridges and quality.”

Helpful Report

Posted 3 weeks ago

“I bought T0715 Multipack on 3rd July 2026 Based on historical use they should last me minimum of three months. I installed the red on 21st August 2026 I installed the blue on 9th Sept 2026 I do not do a lot of printing and when I do and have the option I always print in black. Today I had to replace both with the cartridges I received from the order I place on 17th Sept 2026 Totally unacceptable.”

Helpful Report

Posted 3 weeks ago

We're sorry to hear that the cartridges didn't seem to last as long as you expected. Having checked our records, we don't appear to have received any contact from you regarding this issue. We'd genuinely love the opportunity to help. You've been shopping with us for years, and we'd like to continue providing the service you've come to expect from us. If something doesn't seem right with a cartridge, please get in touch with our Customer Service team. Our cartridges are fully guaranteed, and once we know there's a problem, we can investigate, offer advice, and work with you to find a solution. Unfortunately, if we don't know there's an issue, we can't help put it right. We appreciate your loyalty over the years and hope you'll give us the chance to assist if you experience any problems in the future. Kind regards, The Cartridge People Team

Posted 3 weeks ago

“I've bought a few ink cartridges before and had no problem but this time I bought a ream of heavy paper with an ink cartridge and the paper squashed the ink cartridge a bit. So not happy really”

Helpful Report

Posted 3 weeks ago

We're sorry to hear that your order didn't arrive in perfect condition. Having checked our records, we don't appear to have received any contact from you regarding this issue. We'd genuinely have welcomed the opportunity to help if we'd known there was a problem. If an item arrives damaged or you're not completely happy with your order, please get in touch with us directly. Once we're aware of an issue, we can investigate and work to put things right as quickly as possible. Unfortunately, if we don't know there's a problem, we can't help resolve it. We appreciate your feedback and hope you'll give us the chance to assist should you ever experience an issue in the future. Kind regards, The Cartridge People Team

Posted 3 weeks ago

“Phil at customer support did an excellent job at resolving my cartridge issue - very prompt and polite service.”

Helpful Report

Posted 3 weeks ago

Thank you for your review. We're delighted to hear that Phil was able to get your cartridge issue sorted quickly. Providing prompt, friendly support is what we aim for, so it's great to know we got it right. We'll be sure to pass your kind words on to Phil. Thanks for taking the time to share your feedback! Kind regards, The Cartridge People Team

Posted 3 weeks ago

“the service i recieved was explained in a a intelegent mannerand resolvedall my problemsthanks to phils knowlledge”

Helpful Report

Posted 3 weeks ago

Thank you for your review. We're delighted to hear that Phil was able to resolve your issue and explain everything clearly. We'll be sure to pass on your kind words. We did notice that your review was accompanied by a 1-star rating, which seems at odds with the positive feedback you've shared. If this was an error, or if there's anything we've missed, please let us know. We'd be more than happy to help. Kind regards, The Cartridge People Team

Posted 3 weeks ago

“Fast and reliable delivery”

Helpful Report

Posted 3 weeks ago

“Polite and helpful as always, call answered promptly, good prices, reliable deliveries, Phil was very helpful and I could not wish for more Trevor Hewitt”

Helpful Report

Posted 3 weeks ago

We're delighted to hear that you continue to receive the polite, helpful service you've come to expect from us. It's great to know your call was answered promptly and that you remain happy with our prices and reliable deliveries. We'll be sure to pass your kind words on to Phil, who will be pleased to hear he was able to help. Thank you for your continued support and for choosing Cartridge People. Kind regards, The Cartridge People Team

Posted 3 weeks ago

“Excellent service and excellent product.”

Helpful Report

Posted 3 weeks ago

“Cartridge people suggested we used their product rather than the Brother ink. Unfortunately we find the Brother produces high quality print but the CP ink often sumges the paper and produces fainter print. The problem disappears with Brother. I have cleaned the printer as best as I can. This is unfortunate but in future I will be ordering Brother black ink from CP in future. Interestingly the CP coloured ink does not have this problem.”

Helpful Report

Posted 3 weeks ago

We're sorry to hear that you've experienced print quality issues with our compatible black ink cartridge. We appreciate you taking the time to share your feedback and understand how disappointing it is when the results don't meet your expectations. Having reviewed our records, we cannot see that you've previously contacted us regarding this issue. We would encourage you to get in touch with our Customer Service team directly, as we have many years of experience troubleshooting print quality concerns and may be able to help resolve the problem. We also offer a 100% satisfaction guarantee on our cartridges, so we'd welcome the opportunity to investigate this further and find a suitable solution for you. Kind regards, The Cartridge People Team

Posted 3 weeks ago

“Being able to recycle laser toner cartridges is very important to me - the website wasn't up to date regarding how to do this, so I called. Alison was super helpful, providing me with useful information and sending me an email with instructions and a link, thereby helping me get my 4 x laser cartridges in the post to be recycled! It was great to speak to someone who was helpful, professional and efficient!”

Helpful Report

Posted 3 weeks ago

We're delighted to hear that Alison was able to help with your recycling query and provide all the information you needed. We appreciate you bringing the website information to our attention, and we're pleased that a quick call allowed us to get you on the right track. It's great to know that Alison was able to provide clear instructions and follow up with an email, helping you get your toner cartridges sent off for recycling. We'll be sure to pass on your kind words to her. She'll be thrilled to hear that her helpful, professional, and efficient service made such a positive impression. Thank you for taking the time to share your experience and for helping to support responsible recycling. Kind regards, The Cartridge People Team

Posted 3 weeks ago

“I ordered an item but when it was delivered realised that I had ordered the wrong one. When I informed the CartridgePeople staff, they couldn'lt be be more helpful and resolved the problem very quickly. I wouldn't hesitate to use or recommend them.”

Helpful Report

Posted 3 weeks ago

We're delighted to hear that, although you accidentally ordered the wrong item, our team was able to resolve the issue quickly and make the process as straightforward as possible for you. Providing helpful and efficient service is something we pride ourselves on, so it's wonderful to know we were able to turn the situation around and leave you with a positive experience. Thank you for your kind words and for recommending us to others. Kind regards, The Cartridge People Team

Posted 3 weeks ago

“Excellent , speedy service.”

Helpful Report

Posted 3 weeks ago

“Hannah and Caroline were exceptionally helpful. They both spent considerable time in attempting to resolve a problem I had which I’m sure was not down to the quality of the product but rather the quality of my printer. When that wasn’t possible my money was cheerfully refunded. Seems like a good, honest company with good staff.”

Helpful Report

Posted 3 weeks ago

We're delighted to hear that both Hannah and Caroline were able to assist you. Our team always aims to take the time to fully understand and resolve any issues our customers experience, so it's great to know their efforts were appreciated. While we weren't able to find a solution on this occasion, we're pleased that we could process your refund quickly and without any hassle. Providing honest advice and excellent customer service is something we pride ourselves on, so your comments mean a great deal to us. We'll be sure to pass your kind words on to Hannah and Caroline. Thank you for taking the time to share your experience and for recognising the team's commitment to helping our customers. Kind regards, The Cartridge People Team

Posted 3 weeks ago

“I was disappointed when the package arrived as one of the packs of paper was split open, this appeared to be bad handling by the courier and no reflection on Cartridge people however it is worth noting for future reference”

Helpful Report

Posted 3 weeks ago

We're sorry to hear that one of the packs of paper arrived damaged. While it does sound as though this may have occurred during transit, we appreciate you bringing it to our attention, as feedback like this helps us monitor delivery performance and work with our courier partners where needed. If anything does go wrong with an order, or if you're not completely satisfied for any reason, please don't hesitate to contact us directly. Once we're aware of an issue, we can gather all the relevant information, investigate what happened, and do everything we can to put things right as quickly as possible. Thank you again for your feedback and for choosing Cartridge People. Kind regards, The Cartridge People Team

Posted 3 weeks ago

“Great value for money. Will buy from this company again.”

Helpful Report

Posted 3 weeks ago

“I had a query over a delivery and Lindsay was very quick in replying and reassuring me. I have been dealing with this company for a number of years and have always had outstanding service from them as well as value for money.”

Helpful Report

Posted 3 weeks ago

Thank you for taking the time to share your feedback. We're delighted to hear that Lindsay was able to respond quickly to your delivery query and provide the reassurance you needed. It's especially rewarding to know that you've been a valued customer for many years and that you've consistently experienced outstanding service and great value for money. Your continued support means a great deal to us, and we look forward to helping you again in the future. Kind regards, The Cartridge People Team

Posted 3 weeks ago

“Many thanks to Simon B for his help with a faulty cartridge, which is being replaced free of charge.”

Helpful Report

Posted 3 weeks ago

Thank you for your kind words. We’re glad Simon B could assist with the faulty cartridge and arrange a replacement. We’ll pass your thanks to him. Kind regards, Team Cartridge People

Posted 3 weeks ago

“Fast delivery, economical and helpful response to a query I had.”

Helpful Report

Posted 3 weeks ago

“I think the service is pretty good. I have been a little disapointed in the "workings" of the refurbished cartridges for my HP 2727 printer...and now tend to buy HP new cartridges from The Cartridge People, as they appear more reliable in use.”

Helpful Report

Posted 3 weeks ago

“Good toners and value for money.”

Helpful Report

Posted 3 weeks ago

Cartridge People is rated 4.8 based on 133,734 reviews