Cartridge People Reviews

Name: Cartridge People
Address: Unit 13, Orion Park, University Way, Crewe, Cheshire, United Kingdom
Rating: 4.77

4.8 Rating 122,542 Reviews

96 %

of reviewers recommend Cartridge People

Company Reviews

Metrics

Info

4.8

Based on 122,542 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

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Cartridge People 5 star review on 17th January 2026

Cartridge People 5 star review on 23rd February 2025

Trevor B

228

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I am sure issues stated were true and I will keep tabs on the situation. Query quick and to the point.”

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Posted 4 weeks ago

“Arrived, as advertised.”

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Posted 4 weeks ago

“Reasonably priced, fast, accurate. One star dropped as the sales team has started second-guessing my choice to accept Original Brand Cartridges instead of the cheaper knock-offs.”

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Posted 4 weeks ago

Thank you for sharing your experience. We’re glad you found us reasonably priced, fast, and accurate. We take your feedback about choosing Original Brand Cartridges seriously and will pass it to the team for review. We will suppress you from anything further calls. Kind regards, Team Cartridge People

Posted 4 weeks ago

“This morning Chris. phoned concerning the non receipt of cartridge ink. I was surprised to hear from him as today everything seems to be automated. It was pleasant to speak to a human being. Full marks to Chris. and to company policy and for the prompt response to the original complaint. Chris. Ford”

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Posted 4 weeks ago

Thank you for sharing your experience. We’re glad Chris provided a personal, prompt response and that you were pleased with the support. We have a full team of humans happy to help. Kind regards, Team Cartridge People

Posted 4 weeks ago

“Received excellent service from Wicktoria changing my email address and taking my order all in excellent communication skills.”

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Posted 4 weeks ago

Thank you for sharing your experience. We’re glad Wicktoria provided excellent communication and handled your email change and order smoothly. If you need anything else, we’re here to assist. Kind regards, Team Cartridge People

Posted 4 weeks ago

“Excellent service from The Cartridge people, and particularly from Alison who resolved my issue with a drum in a friendly, efficient and totally satisfactory wa, Thank you!”

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Posted 4 weeks ago

Thank you for sharing your experience. We’re delighted to hear Alison provided friendly, efficient and totally satisfactory help with your drum issue. If you need anything else, we’re here to assist. Kind regards, Team Cartridge People

Posted 4 weeks ago

“Happy to take my phone call and offered helpful advice.”

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Posted 4 weeks ago

Thank you for taking the time to leave a review. We’re glad our team could help you over the phone and provide the support you needed. Kind regards, Team Cartridge People

Posted 4 weeks ago

“My question re recycling of used cartridges was handled promptly by Alison and to my satisfaction.”

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Posted 4 weeks ago

Thank you for sharing your experience. We’re delighted Alison resolved your recycling enquiry promptly and to your satisfaction. If you need anything else, we’re here to assist. Kind regards, Team Cartridge People

Posted 4 weeks ago

“I would like to Thank Alison in Customer Services for her suggestions on my cartridge problem and her swift action with a replacement following those suggestions. I have been a very happy with Cartridge People own products and services and I can attest to their Customer services too. Highly recommended.”

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Posted 4 weeks ago

Thank you for sharing your experience. We’re delighted Alison provided helpful suggestions and a swift replacement, and that you’re happy with our products and services. If you need anything else, we’re here to assist. Kind regards, Team Cartridge People

Posted 4 weeks ago

“Melanie was extremely helpful”

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Posted 4 weeks ago

Thank you for taking the time to share your experience. We’re delighted Melanie was extremely helpful. If you need anything else, we’re here to assist. Kind regards, Team Cartridge People

Posted 4 weeks ago

“Came the next day Excellent service No problems”

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Posted 4 weeks ago

“Had online chat with Lindsay about order for cartridges being cancelled. She investigated, told me the reason and sorted the order out. Very happy with her response and reasoning. Thanks, Lindsay.”

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Posted 4 weeks ago

Thank you for sharing your experience. We're glad Lindsay was able to investigate, explain the reason, and sort out your order so effectively. If you need anything else, we're here to assist. Kind regards, Team Cartridge People

Posted 4 weeks ago

Helpful Report

Posted 4 weeks ago

Thank you for sharing your experience. We’re delighted Lindsay could investigate the cancellation and sort the order out for you. If you need anything else, we’re here to assist. Kind regards, Team Cartridge People

Posted 4 weeks ago

“very good thaks”

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Posted 4 weeks ago

“good service, good price and very quick delivery. i would add that the agent on the phone, Wiki, was well spoken, easy to understand and spoke at a speed that I could follow. Very welcome.”

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Posted 4 weeks ago

Thank you for sharing your feedback. We’re glad to hear that you were happy with the service, price, and speedy delivery, and that Wiki communicated clearly and at a good pace for you. If you need anything else, we’re here to help. Kind regards, Team Cartridge People

Posted 4 weeks ago

“When two of my cartridges malfunctioned I called Cartridge People and Phil sortied out a refund and processed another order in a quick and friendly manner. Thank you Phil, and thank you Cartridge People. Great customer service.”

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Posted 4 weeks ago

Thank you for sharing your experience, Michael. We’re delighted to hear Phil was able to sort out a refund and get your new order processed quickly and friendly. Your feedback is appreciated. Kind regards, Team Cartridge People

Posted 4 weeks ago

“Always offer fair deals, super fast delivery, overall excellent”

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Posted 4 weeks ago

“Very quick service and your own brand ink cartridge really good value for money.”

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Posted 4 weeks ago

“Very speedy next day service and good prices ! Very happy”

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Posted 4 weeks ago

“I am always pleased with the prompt aattendance to my orders many thanks”

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Posted 4 weeks ago

Cartridge People is rated 4.8 based on 122,542 reviews