Cartridge People Reviews

Name: Cartridge People
Address: Unit 13, Orion Park, University Way, Crewe, Cheshire, United Kingdom
Rating: 4.77

4.8 Rating 127,683 Reviews

96 %

of reviewers recommend Cartridge People

Company Reviews

Metrics

Info

4.8

Based on 127,683 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

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Cartridge People 5 star review on 7th March 2026

231

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Total order and delivery process very efficient.”

Helpful Report

Posted 2 months ago

“First time ordering from Cartridge People, unfortunately due to the courier damaging the parcel not a great start ( these thing happen). However one phone call to Rachel @ cartridge people and everything was sorted, replacement cartridge on way. I was impressed that I could call a real person and report the problem. Fantastic service from Rachel, well done. My feedback would be to improve the packaging to avoid any damages.”

Helpful Report

Posted 2 months ago

Thank you for sharing your experience, Jake. We’re really glad Rachel could help resolve the issue quickly and that you’re happy with the service. We’ll take your packaging feedback on board to help prevent future damages. If there’s anything else you need, we’ll be here for future orders. Kind regards, Team Cartridge People

Posted 2 months ago

“My order was well packaged and arrived very quickly, within a couple of days.”

Helpful Report

Posted 2 months ago

“I had a problem with an ink cartridge I had bought. Customer service were so helpful and explained why I had the issue, and also refunded my purchase. This made my day!”

Helpful Report

Posted 2 months ago

Thank you for sharing your experience, Maggie. We’re so glad our team could help resolve the issue and provide a refund. If there’s anything else you need, we’ll be here for future orders. Kind regards, Team Cartridge People

Posted 2 months ago

“Delivery companies usually notify me in advance of the time they will deliver giving me the option to change the time or date, This was not done. All I got was notificatiion that it had been delivered on Sat. 7th when I was away. I was alarmed by the photo which showed the item in full view from the street. When I arrived back home I was relieved to find someone had tucked it safely under the doormat”

Helpful Report

Posted 2 months ago

Thank you for sharing your feedback. We’re sorry the delivery notification wasn’t sent in advance and that the item was delivered while you were away. We’re glad it was safely found under the doormat, and we’ll pass your comment to our delivery team to improve future notifications. If there’s anything else you need, we’ll be here to help with future orders. Kind regards, Team Cartridge People

Posted 2 months ago

“There was no fault with Cartridge People. They sent the order as usual but the carriers did not deliver it. A replacement order which arrived the next day by a different carrier was made and I wish to thank Cartridge People for this.”

Helpful Report

Posted 2 months ago

Sorry to hear the carrier didn’t deliver your original order, but I’m glad the replacement arrived the next day. If you ever need us in future simply call us on 0203 001 0234 Kind regards, Team Cartridge People

Posted 2 months ago

“I was having problems with my print quality, and contacted Cartridge People. I would like to thank Melanie, who dealt with my query very promptly and efficiently, sending out a replacement ink cartridge which arrived the next day, It is now installed and the print quality is up to the standard that I have come to expect from Cartridge People supplies. Top marks all round for service.”

Helpful Report

Posted 2 months ago

Thank you for sharing your experience. We’re glad Melanie could help and that the replacement ink cartridge arrived quickly and restored the print quality. We’ll be here for any future orders. Kind regards, Team Cartridge People

Posted 2 months ago

“had an excellent experience thanks to Lindsay. She responded quickly, handled my request with great professionalism, and resolved everything smoothly and efficiently. Her support was truly appreciated and made a real difference. BaselAlrobeh”

Helpful Report

Posted 2 months ago

Thank you for taking the time to share your experience. We’re glad Lindsay could help and that everything was handled quickly and professionally. We’ll be here for any future orders. Kind regards, Cartridge People

Posted 2 months ago

“I had an issue with printing after inserting my new cartridge. After a couple of very helpful emails, Sam rang me so that he could talk me through what I had to do. Problem resolved. Brilliant, Sam listened to me, was patient and so helpful, very friendly and took his time with me. If I ever had any other problems I'd go to Sam first. So lovely to talk to a human. Thank you Sam”

Helpful Report

Posted 2 months ago

Thank you for taking the time to share your experience. We’re glad Sam could help and that the issue was resolved. We’ll be here for any future orders. Kind regards, Cartridge People

Posted 2 months ago

“I have had a problem with a colour cartridge, but with the help of, previously, Marianne, Lindsey and Gemma and today, Caroline, I have had my problem resolved to my satisfaction. All four ladies have been extremely helpful, friendly and supportive. Thank you so much.”

Helpful Report

Posted 2 months ago

Thank you for taking the time to share your experience. We’re glad to hear that the team—Marianne, Lindsey, Gemma, and Caroline—could help resolve your issue to your satisfaction. We’ll be here for any future orders. Kind regards, Cartridge People

Posted 2 months ago

“Very quick delivery, good value and works well”

Helpful Report

Posted 2 months ago

“The item never arrived. Problems with non delivery by evri, were quickly dealt with by Rachel at customer services at Cartridge People. Really excellent reaction to a problem caused by the courier”

Helpful Report

Posted 2 months ago

Thank you for taking the time to share your experience. We’re delighted Rachel was able to quickly and efficiently resolve the issue caused by the courier. We’ll be here for any future orders. Kind regards, Cartridge People

Posted 2 months ago

“Sam was very helpful in resolving my problem. It was nice to speak to a real person so easily.”

Helpful Report

Posted 2 months ago

Thank you for taking the time to share your experience. We’re delighted Sam was able to resolve your problem and that speaking to a real person was easy. We’ll be here for any future orders. Kind regards, Cartridge People

Posted 2 months ago

“Rachel was very quick and efficient with my query today. I was totally satisfied with her and your company.”

Helpful Report

Posted 2 months ago

Thank you for taking the time to share your experience. We’re delighted that Rachel provided quick and efficient assistance and that you’re totally satisfied with our service. We’ll be here for your future orders. Kind regards, Cartridge People

Posted 2 months ago

“I have purchased from the Cartridge people before so didn't hesitate to do so again. I recently purchased replacement ink for my printer and unfortunately there was an issue when it arrived. I contacted them via email and received a prompt reply from Si Bennet and a solution was reached, he was both helpful and efficient and made sure I received my order quickly. I would certainly recommend The Cartridge People and will not hesitate to order from them again.”

Helpful Report

Posted 2 months ago

Thank you for taking the time to share your experience. We’re delighted that Si Bennet provided prompt and helpful assistance and that you received your order quickly. We truly appreciate your continued support and will be here for future orders. Kind regards, Cartridge People

Posted 2 months ago

“Excellent service, orders placed arrive next day in great condition, will happily recommend to anyone. I made a mistake with one order and the returns process is also very simple with clear steps. I dealt with Rachel and was very happy with the quality of service I received”

Helpful Report

Posted 2 months ago

Thank you for taking the time to share your experience. We’re delighted that your orders arrive quickly and that the returns process was easy, and we’re glad Rachel provided great service. If there’s anything else you need or any way we can assist with future orders, please let us know. Kind regards, Team Cartridge People

Posted 2 months ago

“Customer service is excellent at Cartridge People, Lucy sorted out my query and return straight away.”

Helpful Report

Posted 2 months ago

Thank you for taking the time to share your experience. We’re delighted that Lucy was able to sort out your query and return straight away. If there’s anything else you need or any way we can assist with future orders, please let us know. Kind regards, Team Cartridge People

Posted 2 months ago

“Cartridge People customer service is prompt and excellent. Aden helped me by solving an order problem which was created by me.”

Helpful Report

Posted 2 months ago

Thank you for taking the time to share your experience. We’re delighted that Aden was able to promptly resolve the order issue for you. If there’s anything else you need or any way we can assist with future orders, please let us know. Kind regards, Cartridge People

Posted 2 months ago

“After the service I've just had from Cartridge People (the first time I have purchased an item from them) I definitely will not go anywhere else - promptly sorted out a hiccup to do with delivery of my order and besides that, the contents of my parcel exactly what I wanted. Nice to have an experience like this. Many thanks.”

Helpful Report

Posted 2 months ago

Hi Rhena, Thank you for taking the time to share your experience. We’re really glad to hear you’re happy with the service and that the delivery hiccup was resolved promptly. Great to know the contents of your parcel were exactly what you wanted. We’ll be here for any future orders you have. Kind regards, Caroline. Team Cartridge People.

Posted 2 months ago

“I have been buying print cartridges from the Cartridge People for several years. In most cases their own HP brand to save money. If there has ever been an issue it was promptly corrected. Delivery, even their standard delivery is extremely fast. Highly recommended.”

Helpful Report

Posted 2 months ago

Cartridge People is rated 4.8 based on 127,683 reviews