Cartridge People Reviews

Name: Cartridge People
Address: Unit 13, Orion Park, University Way, Crewe, Cheshire, United Kingdom
Rating: 4.77

4.8 Rating 134,723 Reviews

96 %

of reviewers recommend Cartridge People

Company Reviews

Metrics

Info

4.8

Based on 134,723 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

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Cartridge People 5 star review on 13th August 2026

232

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“You always truly find out about how good a business is when something happens outside of their control. We never received the delivery due to several DPD delivery failures. I rang Cartridge People customer service after a few days and Sam sorted out a brand new delivery and we had the goods the next day. Just in time.”

Helpful Report

Posted 2 months ago

Thank you for sharing your experience, Andrew. We’re glad Sam could resolve the delivery issue and ensure you received your goods the next day, just in time. Kind regards, Team Cartridge People

Posted 2 months ago

“Quality product with a quality service and good communication with the CUSTOMER”

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Posted 2 months ago

“Amazing service Fast 5*”

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Posted 2 months ago

“Toner cartridge delivered the next day. Excellent service. I shall continue to use Cartridge People.”

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Posted 2 months ago

“Thank you Sam for sorting out the address problem and making sure that it is caught in future before the items are despatched. You were excellent and resolved my query in a matter of minutes. Also the new shipment arrived today less than 24 hours after we spoke. Superb service !”

Helpful Report

Posted 2 months ago

Thank you for taking the time to share your experience with us. We’re delighted to hear that Sam was able to resolve the address issue quickly and put measures in place to help prevent it from happening again in the future. It’s fantastic to know that your query was sorted within minutes and that your replacement order arrived less than 24 hours after your conversation. Thank you for recognising Sam's excellent service. He'll be pleased to hear how much his help was appreciated. We truly value your custom and kind words. If you need anything else, please don't hesitate to get in touch. You'll always be able to speak to a real person, and we'll do our very best to help. Kind regards, The Cartridge People Team

Posted 2 months ago

“As a new customer I was very impressed with the speed of the cartridges delivery at an excellent price”

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Posted 2 months ago

Thank you for taking the time to share your experience, Michael. We’re pleased the speed of delivery and the price met your expectations as a new customer. Kind regards, Team Cartridge People

Posted 2 months ago

“Prompt and efficient as always. Cheerful and patient with appreciative auld mannie fae the north. Very well done - better than any machine!”

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Posted 2 months ago

Thank you for your loyalty and for taking the time to recognise the excellent service you received from Phil today. He will be delighted to hear that you felt so well looked after. "Prompt and efficient as always. Cheerful and patient with an appreciative auld mannie fae the north. Very well done, better than any machine!" Thank you again for your kind words and support. If you need anything further, please don't hesitate to get in touch. You'll always be able to speak to a real person, and we'll do our very best to help. Kind regards, The Cartridge People Team

Posted 2 months ago

“My order was delivered somewhere else and I did not received the item. Hence, I called the Cartridge People and spoke with Vicky who was very helpful. She organized a replacement and I received the replacement item on following date! Thank you!”

Helpful Report

Posted 2 months ago

Thank you for taking the time to share your experience with us. Firstly, please accept our apologies that your original order was delivered to the wrong address. We understand how frustrating that must have been. We're delighted to hear that Vicky was able to help resolve the issue quickly and arrange a replacement for you. It's great to know that your replacement order arrived promptly the following day and that the matter was put right to your satisfaction. Thank you for recognising Vicky's excellent service. She will be pleased to hear how much her help was appreciated. We truly value your custom and your kind feedback. If you need anything further, please don't hesitate to get in touch. You'll always be able to speak to a real person, and we'll do our very best to help. Kind regards, The Cartridge People Team

Posted 2 months ago

“Prompt response to my order.”

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Posted 2 months ago

Thank you for taking the time to share your feedback. We’re glad to hear the response to your order was prompt. If you need anything else, please don’t hesitate to get in touch. Kind regards, Team Cartridge People

Posted 2 months ago

“Great service, bought genuine HP catridges, yes far too expensive but they work on my printer, the alternative ones do not.”

Helpful Report

Posted 2 months ago

Thank you for taking the time to share your experience, Trafford. We’re glad to hear the HP cartridges work in your printer and that you found our service helpful. We understand that price can be a concern, and we appreciate your honesty. If there’s anything else you need, please get in touch. Kind regards, Team Cartridge People

Posted 2 months ago

“I've been purchasing ink cartridges from cartridgepeople.com for many years and would not purchase from anywhere else. l have always found the cartridges to be of excellent quality and a very good price. Plus delivery is always super quick.”

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Posted 2 months ago

Thank you for sharing your kind review, Helena. We’re delighted to hear you’ve had consistently excellent quality, good value, and fast delivery for so many years. Kind regards, Team Cartridge People

Posted 2 months ago

“As always great people to deal with 👍”

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Posted 2 months ago

“Prompt attention given”

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Posted 2 months ago

“Very fast delivery, spoilt by cold call to buy their own brand”

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Posted 2 months ago

“Xxxxxxxxxxxx”

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Posted 2 months ago

Thank you for taking the time to leave a review. We’re glad to hear you had a positive experience. If there’s anything else we can help with, please let us know. Kind regards, Team Cartridge People

Posted 2 months ago

“Polite, understanding and always extremely helpful. Thank you Phil for you help - it is much appreciated”

Helpful Report

Posted 2 months ago

Thank you for your kind words. We’re glad Phil could be so helpful and that you’re appreciative of the support provided. Kind regards, Team Cartridge People

Posted 2 months ago

“Having taken delivery of an Epson XP-2200 printer, I could not get the black ink to print. After following the manual's instructions religiously, I eventually gave up and contacted the Cartridge People who had supplied the printer. Hannah was really helpful. Being an octogenarian (me, not Hannah) I particularly appreciated her prompt replies in which she included thorough, easy-to-follow instructions. She then sent me a new black ink cartridge, which seemed to solve the problem. As a long-time customer of the Cartridge People, whose deliveries are always fast and reliable, I suppose I shouldn't be surprised at the excellent service I received from Hannah.”

Helpful Report

Posted 2 months ago

Thank you for sharing such a wonderful review and for your many years of loyalty to Cartridge People. We’re delighted to hear that Hannah was able to help resolve the issue with your Epson XP-2200 printer and provide the support you needed. We know how frustrating it can be when a new printer doesn’t work as expected, so it’s fantastic to hear that Hannah’s prompt responses, clear instructions, and friendly approach helped get things back on track. She takes great pride in delivering excellent customer service, and I’m sure she’ll be thrilled to receive your kind feedback. We’re also incredibly grateful for your continued trust in Cartridge People over the years. It’s lovely to hear that our fast and reliable deliveries, along with the support you received from Hannah, have contributed to such a positive experience. Thank you once again for your valued custom and your kind words. We’ll be sure to pass your feedback on to Hannah, who is indeed a great asset to the team. Kind regards, The Cartridge People Team

Posted 2 months ago

“order arrived quickly as cartridges do but not sure what do with a highlighter, could make a mess of my computer screen.”

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Posted 2 months ago

“Ordered a cartridge and when it arrived I tried to fit it and found I had ordered the incorrect one. I messaged Liam and helped sort everything, top notch service, highly recommend.”

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Posted 2 months ago

Thank you for taking the time to share your experience, Stewart. We’re glad Liam could help sort things out and that you’re happy with the service. Kind regards, Team Cartridge People

Posted 2 months ago

“This arrived very quickly, not used it yet I like to have spare ink set so will be a little while before I do.”

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Posted 2 months ago

Cartridge People is rated 4.8 based on 134,723 reviews