Cartridge People Reviews

Name: Cartridge People
Address: Unit 13, Orion Park, University Way, Crewe, Cheshire, United Kingdom
Rating: 4.77

4.8 Rating 130,100 Reviews

96 %

of reviewers recommend Cartridge People

Company Reviews

Metrics

Info

4.8

Based on 130,100 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

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Cartridge People 5 star review on 7th March 2026

231

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Lindsay was quick and helpful”

Helpful Report

Posted 2 months ago

Thank you for your feedback. We’re really pleased to hear Lindsay was quick and helpful. We’ll pass your kind words to her. Kind regards, Team Cartridge People

Posted 2 months ago

“I had a problem with a cartridge I ordered and Si Bennett could not have been more helpful. Dealt with my problem efficiently and promptly. Thank you Si Bennett. Robert”

Helpful Report

Posted 2 months ago

Thank you for your feedback. We’re really pleased to hear Si Bennett was able to help and resolve your issue promptly. We’ll pass your kind words to him. Kind regards, Team Cartridge People

Posted 2 months ago

“Very prompt delivery. Good quality cartridges cheaper than elsewhere.”

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Posted 2 months ago

“I ordered a new hp ink cartridge for my printer but was phoned up by one of you customer services advisers who persuaded me to change my order for your own brand ink cartridges. I told them that my printer always could tell when I did not use an HP ink cartridge but she said she could guarantee that it would work perfectly well and that you sold many thouands of them with never a problem etc. Sadly my printer does not agree. It spotted it striaght away and gave a warning that the standard of print would suffer- unfortunately it has suffered and is not even some areas being lighter than others. I have had HP cartridges from yourselves for many years with no problem - you get what you pay for!”

Helpful Report

Posted 2 months ago

Good afternoon, Thank you for your feedback. I’m sorry to hear this. We will review this and ensure your contact preferences are updated so you aren’t contacted in future. Regarding the cartridges, I will get someone to contact you to help. Kind regards, Team Cartridge People

Posted 2 months ago

“I've ben a customer for years and always had a great service both in terms of timing and efficiency. The own brand products are great and the customer service team are most helpful. On top of that the prices very competative.”

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Posted 2 months ago

“Excellent service had to call about changing delivery address and Chris was very helpful would definitely recommend.”

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Posted 2 months ago

Thank you for your feedback. We’re really pleased to hear Chris was very helpful and that you had a great experience. We’ll pass your kind words to him. Kind regards, Team Cartridge People

Posted 2 months ago

“I needed help to get my invoice. The customer service advisor Sheree was excellent and sorted it out within a minute!”

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Posted 2 months ago

Thank you for your feedback. We’re really pleased to hear Sheree helped you quickly and efficiently. We’ll be sure to pass your kind words to her. Kind regards, Team Cartridge People

Posted 2 months ago

“Excellent customer service by Caroline today, also highly recommend for competitive prices and fast delivery.”

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Posted 2 months ago

“Fantastic service! Thank you. I have used you many times for my ink supplies at home. However, I had the need to call customer service this morning. Lindsay was charming efficient abd very helpful. Thank you.”

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Posted 2 months ago

Thank you for your feedback. We’re really pleased to hear Lindsay was charming, efficient and very helpful. We’ll pass your kind words to her. Kind regards, Team Cartridge People

Posted 2 months ago

“Excellent service from Lucy dealt with my order promptly and efficintly.”

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Posted 2 months ago

Thank you for your feedback. We’re really pleased to hear Lucy dealt with your order promptly and efficiently. We’ll pass your kind words to her. Kind regards, Team Cartridge People

Posted 2 months ago

“Quick delivery”

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Posted 2 months ago

“worked fine delivered promptly”

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Posted 2 months ago

“Always great service. Sam was very helpful today in getting my issue resolved. Will continue using their services.”

Helpful Report

Posted 2 months ago

Thank you for your feedback. We’re really pleased to hear Sam was very helpful today in getting your issue resolved. We’ll pass your kind words to him. Kind regards, Team Cartridge People

Posted 2 months ago

“Good service and price. Would appreciate some form of knowledgeable briefing about the possible impact of using non-HP ink in an HP printer. Will HP wreak vengeance?”

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Posted 2 months ago

“Very helpful and friendly advice was given”

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Posted 2 months ago

“Rachel took my repeat order for printer cartridges politely and efficiently. The whole process, including secure card payment, was quick and simple. This email and another confirming the order reached me immediately. Excellent service, as always.”

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Posted 2 months ago

Thank you for your feedback. We’re really pleased to hear Rachel was polite and efficient, and that the order process and confirmations were quick. We’ll pass your kind words to her. Kind regards, Team Cartridge People

Posted 2 months ago

“ref; gb260508-laf3743884.prompt response to call.polite pleasing voice, positive. All one expects from a telephone order receiver. order placed on 8 May at 1550 and actioned by Louise. goods received mid afternoon 9 May. Exceptional service. G.W.”

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Posted 2 months ago

Thank you for your fantastic feedback. We’re really pleased to hear Louise provided exceptional service and that your order was handled promptly. We’ll pass your kind words to Louise. Kind regards, Team Cartridge People

Posted 2 months ago

“I spoke to Phil at Customer Service, Cartridge People to request returning some toner ink cartridges for my printer which had developed a fault. Phil responded positively and made me feel comfortable and supportive of my request. Phil was also very helpful in informing me of the latest trends in printer technology and this knowledge gave me much confidence in deciding on the make and type of new printer that would best suit my needs.”

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Posted 2 months ago

Thank you for your feedback. We’re really pleased to hear Phil was supportive and informative, and that his guidance helped you feel confident choosing a new printer. We’ll pass your kind words to him. Kind regards, Team Cartridge People

Posted 2 months ago

“The ink is great. Fast delivery. The only trouble is it says it comes with some paper but I have not received any yet.”

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Posted 2 months ago

“Easy ordering and quick delivery I also received a phone call to say I could get equivalent ink cheaper .”

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Posted 2 months ago

Cartridge People is rated 4.8 based on 130,100 reviews