Cartridge People Reviews

Name: Cartridge People
Address: Unit 13, Orion Park, University Way, Crewe, Cheshire, United Kingdom
Rating: 4.77

4.8 Rating 127,694 Reviews

96 %

of reviewers recommend Cartridge People

Company Reviews

Metrics

Info

4.8

Based on 127,694 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

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Cartridge People 5 star review on 7th March 2026

231

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“PHIL, of Cartridge People, assisted me today with my order for Epson Genuine ink cartridges. He was helpful and patient. Elizabeth Smiths”

Helpful Report

Posted 2 months ago

Thank you for your review. We’re really glad Phil could assist today with your Epson Genuine ink cartridges, and that he was helpful and patient. If you need anything else, please let us know. Kind regards, Team Cartridge People

Posted 2 months ago

“Customer support from George was very comprehensive and simple to follow. All my queries were answered very swiftly. When it was decided that my cartridge would be replaced, this again was done very quickly. I have been very impressed with the customer services from the Cartridge People. I would not hesitate to use them again and would certainly be happy to recommend them to others.”

Helpful Report

Posted 2 months ago

Thank you for your review. We’re really glad George could provide comprehensive and swift support, and that you were impressed with the service. If you need anything else, please let us know. Kind regards, Team Cartridge People

Posted 2 months ago

“PROMPT AND HELPFUL SERVICE FROM LINDSEY- EXCELLENT”

Helpful Report

Posted 2 months ago

Thank you for your review. We’re really glad Lindsey could provide prompt and helpful service. If you need anything else, please let us know. Kind regards, Team Cartridge People

Posted 2 months ago

“The service and advice from Caroline was splendid in advising both the type of cartridges and the quantities to order. She made it really easy to understand and her assistance is greatly appreciated.”

Helpful Report

Posted 2 months ago

Thank you for your review. We’re really glad Caroline could provide such clear advice on the cartridges and quantities, and that you found the service splendid. If you need anything else, please let us know. Kind regards, Team Cartridge People

Posted 2 months ago

“My order seems to have been lost, but Chris rang to apologise and has rerouted my order. He was very helpful and treated me with respect.”

Helpful Report

Posted 2 months ago

Thank you for your review. We’re really glad Chris could apologise and reroute your order, and that you feel helped and respected. If you need anything else, please let us know. Kind regards, Team Cartridge People

Posted 2 months ago

“My package was obviously stolen from, repacked abd delivered incomolete by Evra. Alison very quickly was on the case, was helpful and has hopefully sent a replacement. Evri seem to be very dodgy!!”

Helpful Report

Posted 2 months ago

Thank you for your review. We’re really glad Alison could help quickly and arrange a replacement. We’re sorry to hear about the issue with Evri and will pass your feedback on. If you need anything else, please let us know. Kind regards, Team Cartridge People

Posted 2 months ago

“My delivery today was damaged and when I contacted the service team Si was very helpful and arranged a replacement. A very fast an efficient response. I was most impressed would always recommend them”

Helpful Report

Posted 2 months ago

Thank you for your review. We’re really glad Si could help and arrange a replacement quickly. We appreciate your support and are here if you need anything else. Kind regards, Team Cartridge People

Posted 2 months ago

“I am more than happy to leave a positive review. First time we are using this company, had a query re the delivery, I went back with my question which was dealt with swiftly and professionally by Rachel. I found Rachel to be most accommodating and friendly as well as professional. This, these days, is very much appreciated. I am pretty sure we shall be purchasing from them again. Cheers.”

Helpful Report

Posted 2 months ago

Thank you for your review. We’re really pleased to hear Rachel could help and that your delivery query was resolved swiftly and professionally. We appreciate your support and look forward to serving you again. If you need anything else, please let us know. Kind regards, Team Cartridge People

Posted 2 months ago

“very pleased with the service and prompt delivert”

Helpful Report

Posted 2 months ago

“All sorted very quickly and efficiently”

Helpful Report

Posted 2 months ago

“WE HAD AN ISSUE WITH BLACK CARTRIDGE NOT BEING RECOGNISED BY THE PRINTER. LINDSAY WENT OUT OF HER WAY AND ABOVE THE CALL OF DUTY TO RESOLVE MY PROBLEM WHICH WAS A PRINTER NOT CARTRIDGE ISSUE. A REFUND OF BLACK CARTRIDGE WAS ALSO ISSUED AS GESTURE OF GOODWILL. WELL DONE CARTRIDGE PEOPLE ALWAYS BEEN HAPPY WITH THE SERVICE ANS WILL CONTINUE TO USE YOUR PRODUCTS DUE TO QUALITY AND PRICE. THANK YOU.”

Helpful Report

Posted 2 months ago

Thank you for your review. We’re really pleased to hear Lindsay could help and that the issue was resolved, with a goodwill refund issued. If you need anything else, please let us know. Kind regards, Team Cartridge People

Posted 2 months ago

“Quick delivery and great customer service - spoke to Rachel today and she was able to get my issue sorted really quickly. Highly recommend.”

Helpful Report

Posted 2 months ago

Thank you for your review. We’re really pleased to hear Rachel could help and that your issue was sorted quickly. If you need anything else, please let us know. Kind regards, Team Cartridge People

Posted 2 months ago

“Si Bennett has been super helpful with dealing with a recent problem we encountered, sent me out a replacement the same day and received the next working day. Very grateful!”

Helpful Report

Posted 2 months ago

Good afternoon, Thank you for your review. We’re really pleased to hear Si Bennett could help and that your replacement was sent the same day and arrived the next working day. If you need anything else, please let us know. Kind regards, Team Cartridge People

Posted 2 months ago

“Phil was very helpful today in placing my order and telling me when to expect delivery. Thank you so much Eleanor”

Helpful Report

Posted 2 months ago

Good afternoon, Thank you for your review. We’re really pleased to hear Phil could help with your order and advise on delivery. If you need anything else, please let us know. Kind regards, Team Cartridge People

Posted 2 months ago

“Fantastic customer service by both Chris & Sam to attempt track a missing delivery & ultimately to despatch a replacement. Both were friendly, polite & couldn’t have been more helpful. I would wholeheartedly recommend this company as they truly care about their customers.”

Helpful Report

Posted 2 months ago

Good afternoon, Thank you for your review, Colin. We’re really pleased to hear Chris and Sam could help with the missing delivery and arrange a replacement. If you need anything else, please let us know. Kind regards, Team Cartridge People

Posted 2 months ago

“We did have a defective cartridge, but Lindsay was very helpful with quick responses over email to troubleshoot the problem and get a replacement sent out.”

Helpful Report

Posted 2 months ago

Good afternoon, Thank you for your review, We’re glad Lindsay was able to help quickly and get a replacement sent out. If you need anything else, please let us know. Kind regards, Team Cartridge People

Posted 2 months ago

“I have been a regular customerv for several years now, but I now find your cartridges are not compatible with my HP Envy printer. My recent order which I had on standby ready to use just will not work. Can I return them to you? I will require an HP black cartridge as soon as possible. Can you help please”

Helpful Report

Posted 2 months ago

Thank you for your review, We’re sorry to hear your cartridges aren’t working. I can see you have spoken with us and we have refunded you. for these. Kind regards, Team Cartridge People

Posted 2 months ago

“I spoke to Liam and he was great in sorting out my problem very quickly and efficiently. Well done Liam”

Helpful Report

Posted 2 months ago

Thank you for sharing your review, Julie. We’re really glad to hear Liam sorted things out quickly and efficiently. If you need us again, you know where we are. Kind regards, Team Cartridge People

Posted 2 months ago

“My order was somehow delayed and I phoned and it was quickly resolved by a very lovley lady Thank you very much Marianne”

Helpful Report

Posted 2 months ago

Thank you for sharing your feedback. We’re really glad to hear Marianne quickly resolved the delay and provided helpful service. If you need us again, you know where we are. Kind regards, Team Cartridge People

Posted 2 months ago

“My order was somehow delayed and I phoned and it was quickly resolved by a very lovley lady Thank you very much Marianne”

Helpful Report

Posted 2 months ago

Cartridge People is rated 4.8 based on 127,694 reviews